|Category:||Eye Care Center|
|Address:||4456 Randolph Rd, Charlotte, NC 28211, USA|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 1–5PM|
Today was my first time at Visionworks, and I have to say this place just made my day! I called to make a last minute appointment and they got me right in. From the time I walked in the door to the time I walked out was exactly 57 minutes, and Dr. Smith is awesome!! The rest of the staff there is very friendly and they all seem to have fun working there. My new prescription is so much better than the last one I got at a place in Hopkinsville a year ago. This will definitely be my new optometry home.
Id been putting off replacing the nose pads on my sunglasses for years, even though they were uncomfortable to wear. When I finally went in, Gary helped me out quickly and free of charge! And I didnt even buy my shades from them originally. What a friendly and warm place in comparison to other optical stores Ive been to. If and when I do need prescription lenses Ill definitely be back to this Visionworks! :)
Dr. Philip gaskins was not knowledgeable at all. I went in for a simple eye infection and he told me I had a rough cornea and that he didnt know what was wrong. So he sent me to another eye doctor across town just for the other one to tell me it was indeed a simple eye infection
I just went in and the customer service sucks! The sales lady acted like I interrupted her conversation! Like damn Im a flipping customer, have a conversation with your Co workers at your own time or when you arent on company time. I dropped the glasses and walked out :(
One of the workers acted like they had a major attitude . I was asked "why are you here" thats no way to to greet anyone when they enter your store . The staff used to be so friendly there I dont know what happened .
Great customer service! They repaired my sunglasses very quickly :)
Very helpful and a good experience
The salesman was very helpful.