T-Mobile

Category:	Cell Phone Store
Address:	101 W Mineral Ave, Littleton, CO 80120, USA
Phone:	+1 303-797-2555
Site:	t-mobile.com
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM

Location

Photos 15

Reviews 11

Melissa Delve

Went in to get my moms phone jumped but she had cracked it so they said that she had to call the insurance and do a deferred claim so we call the insurance and the lady tells us you can jump just go to the store so we tell the guy at the store and hes like yeah they shouldve sent you an email so show me and we can definitely do that then this other guy who was there and had nothing to do with it says no she cannot do that we have to have the serial number on the new one to do that and we were like theyre not sending a new one thats what the lady just said (which is what they did when I broke mine, just told me to go to the shop and trade it ) the guy said there was no way that they did that Ive never even heard of that and basically called me a liar so we left. Then I called back to find out his name and he answered and was like o oh where just in here right. There was just a misunderstanding and we can do it. No apology, nothing. We went to the one at south Glenn and they did it in a heart beat. The guy at the new store was awesome and the guy that originally helped us was super nice and was trying to help but the guy that jumped in who had no business jumping in was so rude. Well definitely keep giving our business to the south Glenn store theyre always so helpful

Amanda Passerella

this place is ridiculous, we went in after work because my moms phone just turned off and wouldnt turn back on and they told us we had to pay 50 to get a trash phone to borrow till they shipped us a new one in 2 weeks and he was very rude and didnt even try and fix the batteries.. he told us that the phone (we got 4 months ago) would break in the cold. and thats why it wasnt turning on. and we told him it was sitting on her desk INSIDE all day and the only time we were outside was to get into the car and the phone broke while inside the store. so do not go there they are horrible customer service and VERY rude.

Catori Rose Mitchell

My local T-mobile is so rocking. Came to Jump Upgrade my old Samsung Prime, came here and Birar was simply amazing. Informative, helpful, and friendly I chose the Samsung Galaxy 7 Edge in silver. I picked also a case Tech 21, screen protector, and wireless charging station. All put on my monthly T-mobile bill, they switch youre information for you, everything. Quick and friendly anyone you get at this location will definitely treat you right. Ask for Birar though because hes such a great customer representative for T-mobile.

Naomi R Peterson

Ive consistently had good experiences at this T-Mobile store. I like that it is rarely crowded. When I last chose to upgrade my phone, I spent more than an hour interacting with the display models deciding what I wanted. The employees checked with me consistently to see if I had any questions, but also gave me space to make my own evaluations and decision.

Mason Davis

Unfortunately after promising that I get a bill credit for my Pixel phone, the employees there could not get it done. I have been in six times and been promised that it was taken care of. Having worked in wireless, I know false promises and how to avoid them. Theyve got to do better.

Marty Gordon

This is a place of business, specifically communication company. I call on a Saturday morning to check the hours and they have no Voice Mail to say when they are open.That is AWESOME

A Private User

I bought two phones and the service and knowledge of the staff was great. I felt secure in my purchase. I went back with more questions and was helped with the same professionalism.

Sophie Derksen

These guys are very helpful and know their cell phone technology. I give the manager an A+ for helping me solve my situation with my lost phone.

Jeff Campbell

Amazing store. Customer service is absolutely best Ive had at a T-Mobile. Need more phones on display though. The store looks a little empty.

Sonja Guenther

Great job by Danny! I put him thru hoops! So appreciate their helpfulness at this store.

Sam McGuire

Time not correctly listed on google. Definitely not open until 9:00.