|Address:||2180 E Williams Field Rd, Gilbert, AZ 85296, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM|
We bought a pre order Star Wars Movie in this store. We have the receipt, but the manager told us we need the voucher. The cashier when we bought the movie on 3/8/16 didnt give us the voucher. On 4/1716, came out pick the movie the manager "LEWIS LEWICHI" refuse to give us the movie because we didnt have the voucher.. But we the RECEIPT, told him we were never given a VOUCHER by the cashier name NICHOLAS D. Manager ask as to leave and said theres nothing he can do. He call the security on us, w told him we will call a police Because we paid for the merchandise and we felt like we got Rob in front of our face. Manager wont consider to refund our money or even just give us a credit.. Or give us the merchandise that we paid for. WE ARE GONNA SUE YOUR STORE!! This is wrong.
My 6 year loves it here!! The staff is amazing and very friendly... Typical Disney motto... Sings to the kids on their birthday and announcement for them too... One negative comments would be that their clothing doesnt seem to hold up well... Especially for the price you pay... Also... Flip-flops fall apart too quickly... Other than that... Everything else is great...
Ok Im going to call them.out only because we love disney and expect a lot from them in terms of customer service. It was a new guy, but he was probably the rudest disney employee Ive ever encountered. His customer service was horrific. Hopefully hes not there next time.
The cast members are always friendly, they typically have a good selection of items. My daughter loves to run around and look at everything (and I mean everything).
Great disney store! The staff love what they do and always strive to make you smile! The selection is always rotating so new items can be had every trip!
They wouldnt take my card because it wasnt signed in the back. The cashier was also sharp and unreasonable!
Its an extension of the happiest place on earth. Lots of great gift ideas here
Awesome staff, and conveniently located. Bought all of my tsum tsums there. ;)
Great store, staff is always very friendly and try to interact with the kids.
Always a pleasure! They go above and beyond for the little ones!
A Private User
I love to shop at the disney store and I love disney characters.
Great disney store, has so much stuff and delightful staff.
Not as cramped as other Disney Stores.