Category: | Pet Supply Store |
Address: | 3860 Elmore Avenue, Davenport, IA 52807, USA |
Phone: | +1 563-344-9297 |
Site: | stores.petco.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Amber Lightrunner
I have never felt so uncomfortable or rejected walking into a store. Coming in the last ten minutes a store is open, we understand the need to be speedy and not keep the employees busy after closing, so we knew what we needed ahead of time and were going to just buzz in, grab it, and get out. However, not a minute after we were in the store, a woman walked up to us loudly saying, "Can I help you? Hey! CAN I HELP YOU??" She sounded very irritated, and got in our face, loudly asking what we were looking for. We told her we were going to get a beta, and were going to continue with our list, but she interrupted us irritated and pointed at the fish we were already looking at, and told us they were right there. She seemed so impatient for us to leave, though there were other customers in the store, and so irritated, that we just decided to walk out. Wed planned on spending around $100 in those ten minutes, and instead left. She followed us out, and we felt like we were being escorted out of the store. Wed been repeat customers for years, but this experience has really put us off. We have other pet store options in town, and will not be returning to this store. If thats the way customers are going to be treated, its going to be harder and harder to keep customers coming back.
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A Private User
This is definitely the worst pet grooming center in the entire Quad cities area! I brought my one year old shih tzu to them fully confident in their capability to groom a dog under 10 pounds. Upon arrival, I immediately had a negative impression based on the cleanliness of the facility! It was coated with dog hair and other grime. I still left my dog with them, against my better judgement. When arriving to pick up my dog, I had to wait since there was nobody in the grooming center. Kind of strange considering they called me to pick him up. The wait lasted for 10 minutes before I was even recognized by any of the employees. I was then told that they were in a meeting but would be out soon. A few minutes later the groomer brought out my dog and handed him over to me with sort of a chuckle. I immediately saw why. He was completely and unevenly shaved and his head and paws had not even been touched! As if this is not enough to discourage anyone, let me inform you that he was injured during the process. After addressing a local veterinarian, I decided that this needed to be brought up to the management. To make an already long story short, I can see where the issues arise. Please do yourself and your furry loved ones a favor and go to ANY other grooming center!
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Cydney Duff
When I first got my two Australian Shepherd puppies I was clueless about what to feed them and how to keep them entertained. I came here searching for the right food but left feeling like such a confident dog owner. A HUGE thank you to Andy who works there! I asked his opinion on dog food and it turned into a twenty minute conversation about the best and worst things for my two adorable puppy children. After noticing how helpful he was with picking out the right dog food, he then proceeded to answer (and so patiently) all of my dog questions. He was wonderful, I really cant stress that enough. I was seriously burdening him with so many questions and he answered each and every one with a smile on his face. He wasnt pushy with my purchases and was just happy to inform me on how to raise a healthy dog. So sweet. I havent gone to another pet care store since.
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Taylor Ruggieri
We took our 8 lbs dog to get groomed today. I could tell they were immediately annoyed upon arrival because my dog was barking. They threw a treat at him, & he does not eat it. I ask my boyfriend to go out and buy some treats that he likes for them to give him. A girl tried to get near him, but I could tell he was scared and kept barking. I assured the girl that he would not bite & she acted like she was terrified. I have never seen someone act this way with my small dog. They then ask if he had been groomed before, I say yes 3 other times prior to this. It has never been a problem anywhere else. They said they could not groom him and I needed to leave. The groomers were a joke. Take your business elsewhere..
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Lynn Brown
Excellent service. I have a 3 year old Min-Pin I adopted from Scott Co. Humane Society and she is quite timid when it comes to her paws, especially having her nails trimmed. Not to be rude but we took her to Petsmart in Davenport and they hardly trimmed them at all. They basically took the very tip off and called it a day. Not at Petco. My doggies nails are now perfectly short so her little toes arent hurting. THANK YOU PETCO!
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Steve Petre
Very friendly staff! Store is clean and organized, always easy to find what you are looking for. Knowledgeable employees, willing to answer any questions. New items and sales every month. Signing up for the Petco Pals card gets you great discounts, and you can earn rewards.
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A Private User
The groomers and staff at Petco are very knowledgeable. My dogs love coming to Petco for grooming. They run in to greet their groomer, always look great and have wagging tails when they are finished. I wouldnt go anywhere else.
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Sven Thelen
Always has some very sweet cats for adoption. Store smells pretty bad though and their fish tanks sometimes dont have their aeration going which kills off a lot of their fish. Their sales are great when they have them though.
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Melissa Tulgetske
I go here all the time. They all know me when I come in. They are very knowledgeable. I have been to other pet stores and I didnt like the service I received or how unpleasant the staff was. I will only go here.
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jennifer lamburth
Petco is great love all their products every month I shopping for my animals here love the staff always happy and smiles and helpful
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Carol Saldivar
They carry my brand of dog food... Solid Gold. Petsmart doesnt. They offer to carry your purchases to the car. Petsmart doesnt.
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Ashley Youngblood
Older store but has everything I was looking for and more. Bought my puppy her leash, collar, a vest and a new toy.
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Katherine Young
Decent food, corn tortilla used for enchiladas! Fast service, good Margaritas!
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Breannah Schaffer
Friendly staff they always give my pup lots of attention which he loves!
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Micheal Neels
You can tell that reach person cares about their job and loves animals.
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Kevin Young
The store is ok but not the cleanest. Prices are better online.
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Gale Brown
They will go out of their way to help you with your pet needs.
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Cheryl Green
So far puppy class a success now first training session at 2
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John Grathwohl
Great staff, friendly people real pet lovers, great prices !
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Hailey Montoya
Friendly employees. Enjoyed the pawty in the parking lot!
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Melissa Peters
Friendly and helpful! Awesome costume choices right now!
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Trish Hays
Friendly employees. They take good care of the animals
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RAVIS MCNEAL
Friendly people not so great selection kind of smells
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Derick Thoene
Had booties and no pull harnese for my service buddy
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Misty manard
Great place to get things other places dont have
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Ford Racer
Store seems nice but higher than petsmart
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zoey smith
I love a place I can take dog
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Lisa Meyer
Clean and really nice staff
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Melissa Tuttle
Large selection, but pricey
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Edward Zipper
Nice selection.