Category: | Pet Supply Store |
Address: | 1610 Ring Rd, Elizabethtown, KY 42701, USA |
Phone: | +1 270-765-6491 |
Site: | feederssupply.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Gina Kwratkouski
Horribly rude staff and they have no concern for the animals in their care. I have incurred hundreds in bet bills in the past few days because they knowingly sold me animals with untreated injuries. Two rats were sold to me as pets and when I got them home we noticed one had necrosis on the tip of her tail and her VERTEBRAE WERE EXPOSED! The other ones teeth were so badly overgrown that they were curled around and growing into the roof of her mouth. She couldnt even chew her food and is still on a soft food diet as she heals. I contacted the store and they said they were aware of the issues but theyre usually just going to be snake food anyway so they dont bother with vet care. SERIOUSLY?! WTF? So, I called corporate and they showed the same lack of concern that their staff neglected the animals and ignored the fact they were in pain and needed medical attention. Both rats will need follow up procedures once theyve finished their antibiotics and two weeks of pain meds. I would never have dreamed that an animal I purchases from them (even had they been meant to be feeders) would be in that condition. To make the fact that it even happened worse, they just dont care. None of them. Even if I was looking for a feeder I wouldnt go there - these rats had been taken in from a girl of the street, not from a reputable breeder. I found that out after the fact as well. If this is how they operate they could be selling sick animals as feeders and kill someones pet. Also, this store has always portrayed themselves as not selling live animals as feeders - guess that was a lie, too. My advice is, if you love animals of any kind dont shop there. Its a shame, Ive fed dozens of my past and present pets from that store since it opened but it is nothing like it used to be. I wonder if the companies that contract through them, like the Louisville Zoo, realize they have such disregard for the animals in their care?
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Robyn Rose
Nice variety, friendly employees, reasonable prices on items for fish. I wish I could stop there. I was looking at goldfish to purchase. They had six tanks filled with beautiful, healthy goldfish in a wide range of sizes. There was a black moor larger than my fist for $10. Fabulous. The last of the 6 tanks had a SEVERLY sick Comet Goldfish COVERED in Cotton Wool Disease and dying. The other fish in the tank were in the early stages of the same HIGHLY contagious fish disease. I was horrified and asked the employee if anyone realized how sick these fish were and if the tanks were all circulating together. The kid was super nice and told me that the 6 goldfish tanks were circulating together through one filter system, they were aware of the disease and that management did not care. That these fish were more of a hassle that they were worth, and management would be happy if they were gone. I told the kids that someone would buy a goldfish, take it home, put in their tank, spread the disease, then lose all of their personal fish. The kids was in total agreement and was upset over it too. I cant say how angry I am over this. Its ridiculous to put fish and fish lovers through this horrifying choice made by Management. I will not be making any purchases from Feeders Supply ever again.
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Joe Austin
This store has everything you would want out of a pet store, except for friendly or helpful staff. I dont know what happened in the past few months regarding personnel turnover or management changes, but the service has plummeted. The staff are abrasive and do not appear to like animals at all. Dogs on leashes are not welcome, regardless of any signage to the contrary, unless they are sedated and do not act like an actual animal. My pup was excited to see other dogs, and I heard an employee remark we should put sandpaper on the floor for dogs like that. Avoid this place unless you dont have a choice. Im guessing the other glowing reviews from months and years ago reflected a different set of employees altogether.
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Kat Vance
They sold me two dead snails then told me I could exchange for 2 more and gave me two more dead ones lol. I pointed out to them before they gave them to me that they also stink putridly. The girl said "its hard to tell when theyre dead but they do stink." Uhhh, that IS the way to tell if theyre dead. Arent the people working in the fish department supposed to know about the animals theyre selling? She should be moved to a section she knows about.
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g lorraine
They have very good stuff and a better variety than WalMart or Kroger, etc. in cat food. They always have the exact variety that is best for my cat and in the size I want. The store is clean, very neat and bright. A little pricey on some items. Could use more help sometimes when I stay longer and browse for additional items. Also with carrying heavy bags.
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Bunny Crofts
I just recently bought a Betta fish and some small frogs. I definitely recommend getting them from new shipments. Unfortunately, one of my frogs died after only a week, but they are pretty delicate and tend to drop like flies, so I dont blame the store. The workers are knowledgeable and very friendly.
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A Private User
I was pleasantly surprised to find this store after going to the Etown pet store first. I was worried about not having a Petco or Petsmart. This store makes up for it. They carry all the best premium dog and cat food, plus so much more. The store is clean and the staff is very friendly and helpful.
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Diane Kent
Very knowledgeable and helpful staff. They carry items I have trouble finding. Pricing has been lower than Amazon, plus they carry quality merchandise. I like that I can take my dog in, especially if I am needing to buy a halter, etc. They have a good return policy. Neat and clean store.
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Twisted Love Note
They have a good selection of items, but the staff doesnt seem too friendly and I also noticed the water in the cockatiels cage was yellow, looked like it hadnt been changed in awhile. I prefer Pet Supplies plus, theyre friendlier, more helpful and seem to take better care of their animals.
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Shannon C
Everyone one there thinks they are an expert on EVERYTHING. Seriously! The staff is so rude and unprofessional. Ill continue with my veterinary diet, which actually had a staff member tell me it was crap food. I boycott at all cost.
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Sonia Johnson
I love this shop. They have been friendly and helpful every time I go in there. If they didnt have and item I was looking for they would give me advice on who might have it. I have yet to have a bad experience at this shop.
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Anna Bullock
I love this place but just recently i bought two rats that were both supposed to be boys but apparently one was a girl and it got pregnant. we now have ten baby rats but im not really complaining because theyre adorable!
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A Private User
Only place around that has a selection of high quality dog food. My dogs dont eat grocery store garbage food. Feeders Supply has high quality food and the prices are good. Saves me a trip to Louisville too.
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Junior Tomes
This is a great place for pet lovers. James has a wealth of knowledge when it comes to dog food varieties and is always willing to help. I highly recommend.