Category: | Pet Supply Store |
Address: | 3450 N Morrison Rd, Muncie, IN 47304, USA |
Phone: | +1 765-286-0878 |
Site: | petsmart.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Maddie Equestrian
Friendly staff, they dont really know what they are talking about when it comes to fish. They told me bettas are one of the only fish that do not need a filter. Every fish needs a filter, because they produce waste and if you dont have a filter you would have to do 100% water changes everyday. Their aquariums are clean and are decorated, and no dead fish. They have a wide variety of fish but only freshwater. They have tanks, decor, fish food, and other things that you could name and they would have it for sale. They also have rodent, cat, dog, reptile, and bird supplies. They put cats, birds (parakeets and other small, cute birds) and reptiles up for adoption, and sometimes doggy adoption days. They have dog training, potty training, and puppy party classes. The store is also pet friendly, so bring your dogs as you please. My pug Captain really enjoys it, and makes tons of friends. I have bought about 5 fish altogether from there, and if you have proper care, they will live and be healthy. They also have a grooming salon, but I wouldnt trust them. They have had some pretty traumatic incidents, but not near or in this location. I recommend this pet store to any animal lover. They have a wide variety of products like toys, treats, beds, crates/habitats/aquariums, and other needs for all animals listed above.
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A Private User
me and the wife had been going to this store for some time now and just last wensday we had stoped by to look at the birds as this was where we bought our first bird a conure seen they had another conure was friendly threw the cage so i had asked for help that i wanted to c the bird waited 10 15 mins my wife went up to tell them we where still waiting the same guy that told me that he would get someone there in a min came over first they he asked us was is there any ?s that i can anwser and i replyed i wanted to c the bird and he said are you going to buy the bird like he wasnt going to let me hold the bird so i replyed if i bought a car i would want to test drive it first he said to me well im not going to argue with you if you want to c the bird you will patiently wait or you wont c the bird pointed to this girl and said she was this was his bird expert that really ticked me off at that point what really ticked me off was he started helping someone on the tag machine i aint saying this place isnt bad just had a bad run in with someone who was not being professional there is other ppl at the store in the past that had helped me with no problem let me c the bird that we bought
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Rosina Keller
I have worked I the pet shop business for 35 yrs including raising my own live bearing fish. PETSMART employees do not know enough about the live bearing or even other fresh water fish. I put my application in several years ago with over 35 yrs exp and I guess they rather cont sell dying fiah that barely last e days and have dead fish in there tanks. I cleaned checked ph ammonia levels any fish came in Never got put with the fish we had they got put in a 48 gr8 holding tank so if going get sick it would show we then gave the customers a 1 week guarantee because we took pride in what we sold and confidence that after 3 or4days theyd still b alive. Thats y a week guarantee was good and our life long customers got 15% off it was a way to say thank you to our valued customers who continued coming back. The pet shop In talking about was McDonalds Pet shop he sold his business and retired health reasons. Mike McDonald was best and Is likeseethatatpetsmart and would love to work In The fish dept and proof what I can do and turn it around and have more happy customers
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Lee Mercer Wilson
Store is okay, with friendly and helpful people. The grooming salon is different. I have taken my dogs there occasionally over about a 5 yr period & every time I swear I Never will again. Convenient they are. Good, efficient, well trained and thorough they Arent. And personnel wise , I have never seen the same groomer twice. For some reason the Grooming Salon doesnt seem to be able to have a consistent staff, let alone a good manager. Consistency sucks. Now I will remember- NEVER AGAIN for the GROOMING DALON, NEVER!
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A Private User
Significantly better than anyone else in Muncie. We wanted to buy from a locally owned fish store but both of the local shops (G&M and McDonald) we went to were disgusting. by contrast PetSmart is always clean and the animals look healthy. Admittedly you may have to hunt someone down, as they are not always in the department, but when you do, they are usually knowledgeable and very helpful. its very ironic that the best fish store in town is a corporate mega brand store.
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Mariah Willard
I scheduled a hair cut for my dog online on Monday to get his hair cut Saturday morning... I got a call on Thursday morning at 8 am saying that he would not be able to get his hair cut because they accidentally double booked him. Never offered an apology, or asked if I would like to re-schedule or receive a call if there was a cancellation. We have gotten his hair cut here several times, and now questioning if I should take him else where.
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Joe Meyers
Great selection for every pet ! clean friendly place to buy almost all your pets needs. I love buying angelfish there I just wished they would carry the large ones so i wouldnt have to drive to the Anderson and Marion stores to buy them , other then that its a great store to shop they do price match other stores prices to save you money .
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Layna West
Depends on whos working. Always try to sell u most expensive product. But some are actually knowledgeable and will talk to you and educate u on the facts of what you need or are hard to find. Sometimes theres somebody out in the animal, fish, and reptile section, but there are many times that they have to page them over and over.
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Justin Sith Culverhouse
The quality at this store is always kept at a high level. Being next to a large campus I expected the wait to be a little long with all the college students, fortunately I was wrong. I especially enjoyed the cashiers who kept going out of their way to find coupons for the various items in my cart. Always glad to return.
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Drew Owens
Pretty great store/ I love the selection of grain free treats for my dog. Just want to clarify, the "dead beta moss balls that the one star review is talking about, are in fact moss balls. They arent dead betas that magically turned into moss. They are moss balls to put air into tanks...
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Kylianne Cooper
The employees dont know what they are talking about when it comes to fish. I was given information that if followed would have led to several dead fish. They do have a wide selection of fish, but the tanks are also extremely overstocked.
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Mary Ripberger
Customer service is usually great. There is usually one or two people that check on you and make sure you are finding everything you need. They also have a really great return policy on most things.
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Austin Wade
Ive never had a bad experience here. They staff is friendly and knowledgeable. They have regular events for pets and children, and when we go, our son and Corgi have a great time together.