T-Mobile

Reviews 8

BE

Berenice Arroyo

Absolutely the WORST service ever. We went in asking for help on transferring contacts from an online order of phones. The actual store manager said that he had better and more important customers waiting ahead of us, customers that had actually purchased devices at his store. Then told us that because some of the devices that we were trading into T-Mobile for the cancellation from Sprint, would not be eligible for early termination fee reimbursement. Did not offer another time and day to come in, did not offer any extra help. I do not think I have ever been treated so disrespectfully.

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TM

TM Travels

Carols has a terrible attitude... dont deal with him. Cut me off on my sentences and basically didnt want to do his easy job. Is it really too hard for you to do the job you are paid to do? Thanks to the manager who didnt step in when a Rouge customer was calling us douchbags! Good customer service.... Go to this store only if you want to get terrible attitude and have people try and fight you...seriously.

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JE

Jenn Lutes

The Clerks have horrible phone edict. Im currently with AT&T, I called obviously without an account looking for more information and the clerk was a total jerk on the phone. He actually refereed me to the help call center to obtain more information. Wont be changing services, at least most AT&T people I work with have manners.

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BA

Barb Matthew

This store truly goes above and beyond with customer service! The reps Kenia and Isaiah are super sweet, patient and helpful!

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JO

Jon Ramos

A brand new staff has made all the difference, brandon the store manager, really cares and it shows

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CO

Colin Elliott

The guys there pointed me right where I wanted to go. I upgraded my phone in no time.

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TI

Tim Stokes

Customers service is top 10 at this loction

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XU

xu qingsong

very good!

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