Verizon

Category:	Cell Phone Store
Address:	124 Vintage Way, Novato, CA 94945, USA
Phone:	+1 415-878-7015
Site:	verizonwireless.com
Rating:	3.1
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 30

Reviews 15

waffenman1

Be VERY Careful with at least one Sales Person...LOUIS...Tried to say my Verizon Insurance had a $99 deductible....NOT TRUE and then he said that I had bought a phone last year for over $500.00...NOT TRUE and then he said before he could help me with anything I had to pay close to $190.00, the balance on the $500.00 before he could help me with anything. Again, NOT TRUE. Maybe he needed sales commissions for a smashed up BMW or maybe a DUI fine!? Maybe BOTH! Who knows! Just be careful there! I have heard of other stories on this Louis as well!

Lady Penelope Brownell

I bought 2 new I phone 7s. I asked a Novato Verizon employee to transfer my contacts and pictures and clear the phone so could give the phone to a friend. SOOOOOO..... he transferred my contacts and erased 3 years of pictures AND blamed me. A Verizon "advocate" (what a joke) called me back and said I am responsible for backing up my own info. and they took no responsibility for erasing my pictures. BEWARE, incompetent children run the Novato Verizon store. I am so very disappointed.

Mia Sunderman

Online aponintmets are meaningless. You still have to wait in line same as when you walk in off the street. Staff was neither friendly nor helpful. The guy who signed us in and was "managing" the other 2 employees working there on Sunday was definitely not professional and made me want to just leave the store, which I did. If you can, avoid this store. Very poorly managed.

Hamilton S

the worst company I have ever sing up for my business I would never ever going to work with Verizon again they only care about money & they rob you saying that no matter what you do you always use more data I dont recommend to any one to work with this company THE WORST

Jayne Thoreson

Very slow to be helped. The associate didnt have answers to several of my questions. Overall it was OK. Verizon the company sucks. The bill is always much higher than they smy plan. So expensive!!

Kyle RC

A typical Verizon wireless store. Clean and spacious interior. Plenty of phones to choose from. They started their unlimited plan for $80 today. Jump on it!

Zachiavelli

Dont see Louis. That guy is retarded. Seriously one of the least helpful customer service helps Ive experienced. He was as useful as a turd.

Maika Lynd

Great service and the employees are courteous and patient in resolving all problems.

Sara Almasri

Some of the friendliest and knowledgeable people

Maika Lynd

They are always extremely courteous and helpful.

Ethan Rotman

They need lessons in service and honesty

bill hodges

Long wait to talk with consultant