Tweedy And Popp Hardware
| Category: | Home Improvement Store |
| Address: | 1815 N 45th St, Seattle, WA 98103, USA |
| Phone: | +1 206-632-2290 |
| Site: | truevalue.com |
| Rating: | 3.9 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM |
Location
Photos 1
Reviews 13
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John Stephenson
Go to the phinney store if you want good customer service. I asked and paid for a sample of a specific paint color in gloss finish. When I got home, I realize it is eggshell finish. No bueno. I take it back to the store and ask for a refund. "We dont refund paint samples," they said. My response "if someone had mentioned you didnt have the finish I asked for, I wouldnt have purchased it in the first place." After far too much back and forth with a snippy "experienced" coworker...the new employee who had made the mistake in the first place stepped up and owned the problem. A few grumbles and sighs later, the experienced employee conceded that I was due a refund. I did not leave feeling like the customer comes first.
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Kathryn Nelson
Today I discovered that a front wheel kept falling off my walker, which I need to get around. When I got to Tweedy & Popps Ace Hardware, I was helped by Cagney, who looked at my walker on each side, identified what was needed to fix the problem, went back to get the part and repaired my walker on the spot. Within days Im dealing with surgery of a close relative and a flight to the Midwest, so having my walker repaired so instantly was simply miraculous for me. Cagney made my day, and probably my month! I highly recommend Tweedy & Popps - - check them out!
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Daddy Penguin
my wife and i came in looking for the tiniest spring we could find to fix something of hers. They didnt have anything nearly that small in stock the older gentleman told me when i showed him what i needed. He told us to wait a minute and returned with 2 perfectly fitting springs hed taken out of a lock and gave them to us. I handed him $5 and he refused to take it and jjst said dont worry about it... i looked him in the eye and thanked him sincerely. Above and beyond the average effort given in a situation like that.
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Mike Mikkelsen
Although nostalgic for the old store (which was a block up the street) the "new" store has that old fashioned look and feel but is much better stocked and organized. Theres a good mix of experienced old timers and energetic (and knowledgeable) youngsters staffing the store. Manager Tony seems to have a lot of experience in all sorts of repair and maintenance and keeps the staff on point. Easy to see why this store has been around for so long.
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Alex Marial
I dont know what people ate talking about in other reviews. The store is still there, and its entirely convenient for those of us in the neighborhood. Its small and stocked. So far, theyve always had anything i went in looking for, and the service has been excellent. Sometimes, you know you have to go to a mega store like Home Depot, but for most of your needs, Tweedy and Pop will do you great.
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A Private User
Went in on a late Saturday night looking for grade 8 bolts and when I called in they had no idea if they had any or what they were. Sadly dissapointed knowing that hardware store workers are clueless to hardware. And on top of that when I went in and found the grade 8 bolts they charged me for the more expensive ones, totally useless!!
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Renganathan Ramamoorthy
Friendly service and have always had the parts that I needed. They can be a little more expensive than a Home Depot. However, it is totally worth preserving the neighborhood store. They also do keys. Check before leaving, even though they are super nice about replacing if it doesnt work. :)
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A Private User
I just rode my bike down to Tweedy Popp and the store is no more. Totally empty with no signs saying they moved somewhere else. Wish they would have put a note on their website.
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Chet Feeny
very full of knowledge and they have the patience to deal with those who arent as knowledgeable, and the prices are right on mark
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Lee Harrison-Smith
Very helpful staff. Not a huge variety of items due to its small size, but worth a visit.
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Benj Shasha
Love the place. Always have what I need and the staff couldnt be more charming
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Alison Thomsen
Super helpful, neighborhood diy place. Has most things you need
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Nicole Presta
Well organized and well stocked.