Category: | Outdoor Sports Store |
Address: | 7875 Leary Way NE, Redmond, WA 98052, USA |
Phone: | +1 425-883-7544 |
Site: | edgeandspoke.com |
Rating: | 4.9 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–6PM 12–5PM |
MI
Michelle Tooley
Update: a few days after I got my refund they contacted me to make it right. I got the perfect bike for me. Even though I had a rocky introduction, I would recommend this shop to anyone in the Redmond area. Awful service. Store manager is very unwelcoming, condescending, and apathetic. I attempted to purchase a bike here based mostly from the help the owner offered me. After 4 phone calls across a week I was finally told my order was never processed and they would look it into out and call me back. I never received a call back. I came in for my refund and was offered nothing at all to make it right. The experience wasted my time and I wasnt even offered a sincere apology.
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T S
Super easy, friendly experience. I went in there last Summer, looking for a new bike helmet. I hadnt purchased a bike helmet for years so I had no idea what the new ones have. Immediately, I was greeted by a friendly staff member. They were very understanding about my predicament and were extremely friendly. They showed me a good variety of helmets and gave me a few suggestions. Within 5 minutes, I was leaving with a smile on my face and a new helmet in my hands. Still using the helmet!
TI
Tim Woolford
Exceptional workmanship and great service. Definitely the best bike shop Ive ever been to in terms of mechanics who can actually solve problems, explain what needs to be done and do a decent job of it. Very reasonable pricing and great selection of stuff that you might need, or dont need but really want. Ill be taking my fleet there from now on for sure.
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Hua Wang
Last season, my family started skiing for the first time. We came to Edge & Spoke. Staff was very patient and professional. They picked up everything for us but nothing more than necessary. All our ski equipment worked out great. My daughters fell in love with skiing. And we will go back next season.
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Sun Dang
Great place to get a bike or have your bike serviced. The staff is always courteous and super helpful. There new Retul fitting system is really good. They were able to spot a pelvic rotation which has helped my pedal stroke. Highly recommended!
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Paul Mudrak
Great shop! Ben, Brian and Will were extremely informative, listened to my needs and made sure I had the right bike. I felt no pressure to buy, and they were great at teaching a Kentucky guy fairly new to mountain biking in the PNW.
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Jeffrey Crosby
Unbelievable customer service. Ive been to many bike shops, and this is one of the best. I go out of my way to have them take care of my bike. Concerning bikes, they are like a heart surgeon dont go to the second best.
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Alexa Volwiler
I come to this shop often and the guys that work there are really nice and helpful. The service department is good. They carry Specialized bikes but are happy to help with other brands. Its always a good experience.
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Owen Kendall
Really great service. They go far out of their way to make sure youre taken care of and if anything goes wrong with your bike, theyre there for you. Vinny and his crew are excellent. One of the best shops around.
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Matthew Spies
These guys are amazing! Top notch customer service, very knowledgeable, great selection. Everything you want in a shop. Worth the trek from Seattle for sure.
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Carlos Cruz
The store is very well organized and its bike selection is great. The staff is super friendly, knowledgeable, and can answer just about any question.
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Fei Jia
I got my foot beds in the shop today and the boot fitter is very friendly and helpful! I am definitely going to get my next pair of boots here!
MA
Mark Hann
Great staff. Always courteous and eager to help with any situation. Highly recommend these guys!
MI
Michael Thomsen
My favorite shop in Redmond. Friendly service, knowledgeable staff, and fair prices.
MI
Michael Scheel
Great little ski/bike shop with ski and snowboard rentals. Great customer service!
MI
Mitch Favrow
Customer service is high. BG Fit was a good/educational experience.
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Andy Shirey
Great shop! Always helpful, friendly and experts at what they do.
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Markku Leppälä
Superb and fast service. One of the best bike shops Ive been to!
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Gilberto Valera
Theyre fast do really good work and extremely smart about bikes
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Xiangyu Zhou
Good collection of ski equipment and professional service.
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Manuel Ocampo
I got my road bicycle here, the staff is simply amazing