Category: | Car Dealer |
Address: | 525 W Main St, American Fork, UT 84003, USA |
Phone: | +1 866-886-2002 |
Site: | heydoug.net |
Rating: | 4.6 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–7PM Closed |
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Hank Warren
I realize Suzuki isnt that well and known here in Utah anymore.. and no one cares all that much EXCEPT SUZUKI OWNERS. I recently purchased a suzuki project bike and am in need of a few parts that dont have a generic/universal equivalent (to my knowledge). So I called to enquire as to how I might obtain these items. Not only do they not have parts, information on ANY suzuki motorcycle, service and/or work on suzukis. Neither could they give me a number, website, listing, corporate/distributor contact information. Not even any thing about local businesses that might have parts even though there is a shop less than 1.5 miles away (Duff Shelley Mower and Cycle) that was able to help me even though the locally owned business specializes in kawasaki. Long story short, its a Suzuki dealership that doesnt have knowledge on Suzuki. Glad I didnt buy a car from them to have something go wrong with it, if you are in this situation you could probably get better information from a fast food restaurant about how to resolve your issue. The receptionist was nice,the 2 stars are for her, and her alone
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A Private User
Great Experience! David Coles is exceptional, he listens, very down to earth, and knows his cars. Brooke was excellent with paperwork, very efficient and providing information, pros/cons of coverages, not pressuring. Pete (Scott) Pehrson was excellent as well, you can tell how positive and knowledgeable he is. My brother-in-law has bought at Doug Smith, now we have too. We highly recommend this dealership, very down to earth and helpful people, they listen and help with decisions not pressuring but informing, and they helped us find the fit for what we needed. We loved our car-buying experience at Doug Smith!
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A Private User
The service we recieved was excellent! We recieved top dollar for our trave in and were not pressured into anything, our salesman Dave Coles understood our needs and price range. The purchasing was totally painless, they took care of everything!! I would recommend Doug Smith Suzuki to my friends and family. LOVED IT!!!!!!
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A Private User
My family has purchased several new and used cars from the Doug Smith Dealership and they have always been able to sell me a terrific car at a terrific price. The service after the sale is second to none. They have helped out in some very difficult situations with warranties and its has always turned out well.
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A Private User
I purchased a New Suzuki from Doug Smith Autoplex and I am very pleased with my experience. I will return to this dealership when the time comes for my next purchase!!
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A Private User
I have bought several cars at Doug Smith Autoplex and have had nothing but exceptional service! If you want honest and friendly service, go see these guys!!!!
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A Private User
I had a great experience. Shad was awesome. Our family has purchased 5 cars from Doug Smith. Only place to buy!
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Robert Hogan
Why would you give a CAR DEALERSHIP 2 stars when "you " called looking for motorcycle parts. Moron.
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A Private User
I would highly recommend Doug Smith, they treat their customers right!