|Category:||Eye Care Center|
|Address:||3333 W Touhy Ave Ste D01D, Lincolnwood, IL 60712, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM|
I have never written a review in my life, that being said i needed to write this one. I made an appointment for my 5 year old daughter who needed an eye exam for school this year, everything was fine until it was time to look into the eye machine at which point she started to freak out. I cannot say enough about the way the whole staff but especially Alex handled this situation, what an absolute pleasure to have a staff behave like that in that situation, we could not be happier with the whole experience and will return to this Visionworks for all our future needs.
This place is terrible! I can recall I time when I went to them to have my glasses tightened and they returned them to me damaged. I notified one of the employees about it and they told me "how were they to know if it wasnt damaged before bringing it in". The audacity of her! After a long back and forth with them I was able to get a new pair! I will not recommend this place its so unorganized and a mess! Employees are untrained and clearly unprofessional!
After 6 pairs of glasses giving me headaches, over a 4 month time frame, they finally got them right. This place is, by far, the worst eye glass and optometry service I have ever been to. It took the optometrist twice to get the prescription correct. The customer service is poor. He only person there thats competent is the manager Alex, and hes never there. I will never go to another Visionworks ever again.
VERY PLEASED. I came in as an emergency to get glasses for my daughter the same day and the staff was very pleasant and professional. The female doctor took her time in explaining everything and I walked out with her glasses in an hour.
Shame on me for not reading reviews of this place before I decided to go, I could have avoid the horrible and unprofessional customer service. Never again coming back to this place and will most definitely not recommend it to anyone.
Costumer service was awful. I didnt feel welcomed at all. I said hi to the attendants, and they just stared at me. When I asked them about something they didnt seem interested in helping me. Definitely not coming back.
5 Stars.I went here to get the side of my glasses fixed,because it fell off.Very nice service and they fixed it in under 5 minutes and they told me its free.You should go here.
The attendants do not know what customer relationship/service is, the worst treatment from any store.. Products werent as bad but experience trumps everything
The worst place Ive ever been to. If you value your time, money and eyes, STAY AWAY FROM THIS PLACE
I have had good customer service.
The Warrior Diaries & The Doula Warriors