Category: | Pharmacy |
Address: | 4919 Evergreen Way, Everett, WA 98203, USA |
Phone: | +1 425-259-3444 |
Site: | qfc.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 10AM–6PM |
DA
Dal lad
So the store manager named, Ben was supposed to be receiving feedback from a customer today. He was rude, arrogant, dismissive, argumentative, and completely negated the customer concerns. He told her that she was "hot" when she had called him on the phone and when he became angry, he claimed that he didnt remember promising her a $25 gift card after he issued her a $5 one. He actually told her that he wasnt really that concerned about her negative experience with one of his employees because he hasnt had a lot of complaints about this person. His employees are violating the laws by standing right outside the entrance blowing smoke at the customers who are trying to enter the store. If you have an issue, unless several other customers complain about the same thing, Ben doesnt really care and will not take any accountability for his bad behavior. Apparently, Ben doesnt understand that customers who actually take the time to call and share their negative experience are giving him a gift. The only other choice someone has if he wont listen and is disrespectful is writing a bad review, refusing to shop there anymore and telling all their friends to avoid that store. I will no longer shop at that store and Albertsons just down the street has never been rude or neglectful of their customers! Unless you want to be treated like crap, go to Albertsons, their prices are better as well.
ST
steve covey
Had a bit of a negative experience a couple weeks ago. When I got a hold of the manager Ben, we had a great conversation about my issues. I wasnt and didnt ask for anything other than an ear to speak into. He surpassed my expectations 10 fold. I am once again a happy customer and will continue to shop at this store. Sometimes as patrons we are let down. The way we are treated as patrons from the ones that serve us makes all the difference in the world. Money doesnt make the difference. Being treated like a human, does. Thanks For Ben. Awesome manager. Awesome!!! QFC!!! And thanks for cleaning my crab Corbin!
HU
human travels
Overall from majority of store in my recent experience here Marah - kind friendly to people Jim - same Kris? - same Rich - nice, also quiet but helpful Ben - good manager Tayrn - same As for complaints The old fes Girl would pull courtesys away to talk to them mid transaction which is absurd. Also Im assuming its her constantly paging people. The bathrooms need to be checked more often And cleaned Overall not to bad or good Would I shop? Eh if I could actually listen to music instead of paging yes
SH
sherry king
very friendly, fast service!
SC
Scott Krell
Great selection