Category: | Pharmacy |
Address: | 21045 Bothell Everett Hwy, Bothell, WA 98021, USA |
Phone: | +1 425-398-7033 |
Site: | fredmeyer.com |
Rating: | 2.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 10AM–6PM |
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A Private User
I have been shopping at this location for 10 years and never had an issue, but recently their pharmacy converted their systems and ever since the quality of service has depleted greatly. Just to name a few problems Ive had: -was given the incorrect number of pills (60 pills missing) and didnt notice until I was out too soon and the insurance wouldnt refill it. had to wait while they counted, only to find out out themselves that they did have too many pills in their stock. -said they couldnt "refill" something because it expired, but it wasnt set to expire for 2 more weeks. -when they had to call my insurance to fix a problem the woman helping me was very annoyed (whether it was with me or the insurance it doesnt matter) and took it out by slamming her phone down and acting very unpleasant for someone in customer service. -the lines have TRIPLED since they converted their systems. The staff is SLOW. Ive spent up to 30 minutes standing in line just to pick up my already filled RXs. -they are understaffed and whenever I go in there are people just standing at the front help areas while the line piles up and they are not helping customers. just letting the line fill up and making people stand around. stop what you are doing for 2 seconds and take care of the 30 minute line of people. Rest assured I will be moving my RXs, which is unfortunate since Ive used this pharmacy for 8 years out of the 10 years Ive lived in this area. They just cant get it right.
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Elizabeth Barker
This has been my pharmacy for the last 6 months. Though they remained helpful and professional, the staff seemed to experience some personal discomfort (likely just a lack of exposure, since theres a first time for everything) with me getting my gender-transition hormones through them. But now, six months in, they seem to have acclimated to such a thing. I have no issues with any of me prescriptions; everything has been filled correctly and promptly, and the staff even found me coupons for what my insurance wouldnt cover. I feel safe, and experience no sense of judgement from this pharmacys current staff.
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Apollos Cassian
As other reviewers have noted, there are certain employees at this pharmacy who have on multiple occasions spoken in a way that was terse, annoyed and unhelpful. The fact that at least one of these people appears to be management of some sort is unfortunate as management should be the example not the hindrance. Lastly, if this location is overworked and understaffed then Fred Meyer shares a part in this critique as they are not providing their employees with the tools necessary to succeed and assist the customers in a gracious and compassionate way.
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A Private User
This Fred Meyer is unorganized and insulting. They are too busy to interview you on the day you are scheduled so they ask you to come back the next day. When you do you find out they are still too busy to interview you but now it is unnecessary because when they werent busy yesterday they conducted some interviews and actually hired someone yesterday!!!!!!!! At this point they offer you another position and tell you they will call you with an interview time and they never call back. Dont waste your time here.
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Jessica Troxtell
They never seem to know whats going on - never can find me in the system and almost always start with "we dont have that we have to order it" Im not sure why I keep going back here- same for me and my kids-
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Mel H
The staff are extremely unhelpful and outright rude! I went back three times and each time was a very unpleasant experience. I will take my business elsewhere.
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Tejas Raj
Only reason Im still alive is cos of this place
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Jamie Ross
Always helpful and fast lines
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Ashutosh Singh
My local pharmacy