Category: | Pet Supply Store |
Address: | 181 North 545 West, West Bountiful, UT 84087, USA |
Phone: | +1 801-397-5287 |
Site: | stores.petco.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Anna-Lece Macklyn
My brother and I saved up some money to buy toys and food for the animals in the pet shelter. At that time Petco was having a deal where if you spend $100 you get a coupon for $40. So, we went to Petco to buy some things. We put a total of $100 in our cart and walked up to the register, ready to pay and get a $40 coupon to buy more for the animals. However, food does not count towards the deal. We found that out after the VERY rude lady had scanned the last item. This is called misleading. We spent our $100 and walked away with no coupon. Not only did Petco mislead, they had very poor service. The Sunday manager and another lady were both rude and grumpy. They could not have been worse. My brother and I went to Costco later that day and found things MUCH cheaper. We returned everything and the manager made many rude comments. Me nor my brother will ever be going to Petco again. As consumers, we have other options for our pets and even pets in shelters. I was very disappointed with this visit.
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Brianne Butterfield
Employees are rude and unhelpful. I wandered around the store for 10 minutes looking for help. When I found some she was laughing and giggling with another girl who seemed to have just come to visit with her. Even after I walked up to the two girls I stool there for another 5 minutes wanting to speak with the employee and she didnt even look at me. I finally had to interrupt their conversation to ask for help and she glared at me and snapped a harsh no at me then went back to the previous conversation. I love Petco, but this location has lost my business and as someone who works with animals for my job, I will never send someone to them for anything.
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Jean Newman
My one-year old kitty, Baby, was trying to tear up my house with her claws. Something had to be done but I didnt want to have her declawed. Id heard about nail covers, and when I called the grooming salon they explained the procedure and got us set up with an appointment. Baby was intimidated, but the techs were all so patient and gentle that she never fussed or struggled. She even cuddled close to the tech that was working on her for comfort. I wouldnt say its my cats favorite place to be, but they do everything they can to make her comfortable. Ill be taking her in frequently because of this.
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Lynnette Shimmin
Becca and the gang at the Grooming Salon have taken such great care of our four legged family I cant say enough great things about them. My furry family always looks and smells phenomenal (and LOVED) when we pick them up. My boys smell and look so masculine and my little girl is always the princess with the painted nails. I have yet to see anything but pure love from the crew there when Ive walked in or by. Ive made it a point to give them the extra special home-made soap that treats their hands super-friendly as an additional tip since they do such a great job!
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Parker Stens
THESE GUYS DO NOT TAKE CARE OF THE PETS! The employees know nothing about animals! they are cruel and neglectful to the animals. I cried when I left the place. I went in there I bought a mouse for my niece about a month ago and by the time we got home the mouse was dead. The employees were so rude when I went back to tell them about what had happened to the mouse and acted as if I didnt know what I was talking about when I said the pets were neglected. I hate this place and the employees. Ill never give them my service again ever
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Cameron McPheters
I would give them less that one star if I had that option. I paid extra for conditioning so my dog could keep his beard (hes a mini schnauzer), and when i picked him up they had completely shaved it off. They completely butchered it. He looks terrible and it cost a ton. Im going to take my dog somewhere else from now on.
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Jason B
I decided to give the grooming salon another shot, and Im glad I did. The new manager Randi really took good care of my dogs and is really friendly and knowledgeable. I have also got both my parents taking their dogs back there. They both have been back several times, and both request Randi.
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Danielle Stevens
Grooming salon very clean, friendly groomers, genuinely loved my two pups, suggested low shed treatment for one (golden ) with triming and my senior poodle got a good clip and bath as well. They smelled so good and each got a bandana. I will continue to take my pets here... Thanks girls :)
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Mary Astorga
I did not like how they cut the hair to my puppie only experienced with her the new girl, apart from that I left very badly paid a lot for the terrible cut, honestly they should put people with more experience to cut the hair to the puppies. Im not come back again...
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Sabrina Hodges
Great location right off the freeway. Some pets to adopt including cats, gerbils hamsters and ferrets. Great variety of pet supplies to meet your needs at an affordable price and super friendly staff.
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Kelley Redington
The vet sad that they would have pet stool softener and they dont carry it. I went to two other pet supplies and they dont have it either. I ended up having to go to the emergency visit for the cat.
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Orlando Landa
Very horrible communication between employees, given wrong info from manager and cashier. Very disappointing and attitude for no reason. Never shopping in your stores again.
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Jake Fouts
I think the selection is on the up and up. But husbandry leaves a lot to be desired, I am often finding feces and infections among the lizards, mostly the emerald swifts.
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Lise Welch
A little pricey but they offer great services. Its the only local store I can find my dogs food. The staff is always friendly and happy to see me bring in my puppy dog.
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John Hopkins
Clean facilities, but their pet grooming leaves a lot to be desired. We gave them three tries and they could never get the schnauzer cut right, it was always uneven.
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Chris Hatch
I almost put 4 stars because each time we go, I get begged by one of my children to take home another pet. But thats not your fault! ;) Clean store, good selection.
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Ja Babs
The grooming saloon was amazing. We have both large and small dogs. Randi takes great care of them both and does just an amazing job. We wont go anywhere else.
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Katelyn Hinton
I went into Petco with what I thought was a coupon for them, but was Petsmart instead. The manager happily agreed to accept the coupon anyway which was so nice!
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Shaun Meadows
I loved my local pet stores there price were just right,Petco prices are okay.If bird village was still open that were ill go great prices.
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Jeff Teters
They do a great job grinding down my dogs nails. Always friendly, and I have a big dog thats not always easy to get her nails done.
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Roxy Local guide
The groming salon denied service 3 times in 2 days service is horrible and the lady there looks mean .dont take your dog there
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Melissa Manning
Its close to home! Ive found a lot of things cheaper online but when I need something fast for my fur baby, its right there.
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Allie White
This is one of the bigger Petco locations in my area and they always have what Im looking for!