SEPHORA

Reviews 14

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QueenCheetah

Very polite and knowledgeable staff- I was born with some minor eye problems, and my eyes water anytime Im in bright light or sunshine. Id given up on finding a truly waterproof mascara years ago; as everything I tried turned me into a panda bear (& not in a cute way)... But then a friend of mine announced her wedding date- and I wanted lavish lashes for at least that wonderful occasion. Unfortunately I cannot name a specific girl, as several consulted and advised me, but they were all far more earnest and savvy than most employees. I was quickly given several brand recommendations, and eventually settled on a famous brand I hadnt tried before- and it worked like magic. I tried it on the next day and it lasted the entire day- a perfect color with noticeable length! Best of all, no one tried to feed me bamboo! The store is very clean and well stocked, and there are displays and samples everywhere. The staff are all friendly professionals who arent afraid to consult with you and each other to make sure you find exactly what youre looking for. Definitely 5 out of 5 stars!

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Araceli Rios

I made 2 appointments for this past Saturday for my sister and I to get our makeup done for an event. I called on Friday to confirm my appointments just to make sure everything was set. When I got to Sephora on Saturday morning they said I only made 1 appointment and could only take 1 of us. I told them I called and even showed them the call on my phone and the MUA said she could not help me as she was not there Friday. The MUA said to wait and she might do my makeup after she was done with my sisters. Half way through my sisters makeup she said she couldnt do it! I wasted my time and they wouldnt even try to get my makeup done. I stormed out of there and went to MAC which they were also fully booked, BUT they were willing to do my makeup. They even took 1 of their clients a little later to accommodate me!! I shouldve booked with MAC in the first place! I wont say that I wont shop at Sephora anymore, but not the Woodifeld location!!

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Cait E

As someone who has worked in cosmetics before most of your employees should be a lot better at color matching foundations. This is the third time Ive been matched to peachy pink undertones when I have olive skin. Also to actually get any help finding products is difficult as well. I went in during the middle of the day on a weekday there were several employees chatting in an empty store, and I asked them where a product was -not one answered. It wouldnt have been that difficult to say the product is offered online, and not in stores like I found out later.

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Alex Michael

Love Sephora, this just isnt my favorite location. I usually purchase everything online from Sephora since its the easiest. But I always find myself coming to this location to return merchandise I didnt like. Also some of the employees are kind of pretentious and act better than you. Also the lines are insane during the weekends and busy holidays. At the end, customer service is delivered but store could be fixed a bit in a few aspects.

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Vera Skocen

I was greeted at the door right away. The individuals that applied my make up were experienced and detailed. They took a lot of time with me to explain all the products and listened to what I was looking to have done. Overall a great experience. Would definitely go back and recommend it to anyone! Veronica was great to work with and helpful!

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Alannah Proud

I called in to ask a question if they carry a product in store and the response made me feel like I should of known they would not carry it. Have not gone into the store but the service over the phone at woodfeild mall was unpleasant

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Wuji Fei

The only benefit of this place is it is located at the entrance of the mall, so if you need a quickly pick something up, its convenient to park the car and be in and out.

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T. N. L.

The service here is absolutely amazing. If you ever need help, or your face beat for the Gods, ask for Ashi. Shes a true talent and gem. #flawless #iWokeUpLikeThis

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David Matthews

Was awesome this associate named Judy was stunningly amazing!! Very very helpful! If if i had a choice Id give her a raise or emp of the month!!!!juat saying

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yi cui

Im a VIB Rough at Sephora. I bought most of my stuff online. Last weekend, I went to this location with my friend and had a really bad experience.

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Jake Falcon

Every time I walk in there and always. Greeted are usually fine whatever I need and Im looking for the fragrances are wonderful

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Cory Ulrich

Usually good helpful customer service. Some times every person in the store will ask of I need help before I leave.

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Nour S

Priscilla wasnt helpful at all and was very rude and didnt know what she was talking about.

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Merlene Chadwell

The only kind worker that seemed that they wanted to help me was the security guy lol.

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