LensCrafters

Category:	Eye Care Center
Address:	2056 Westminster Mall, Westminster, CA 92683, USA
Phone:	+1 714-897-0996
Site:	local.lenscrafters.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 10AM–6PM

Location

Photos 15

Reviews 10

Frederick Gonzaga

I wanted to have just a routine eye exam because I want to purchase a Ray-Ban prescription sunglasses. I was being pressured to have a DFE Dilation exam. I asked about any side effects and I was told that my eyes would be sensitive to light and will not be able to see clearly. I was told by a technician named Terry that the Intermediate exam w/o DFE does not cause any side effects and it will replace the DFE Dilation. After I had the Intermediate exam, I was told by the eye doctor ( Dr. Chang, O.D.) that what Terry told me is not true! Dr. Chang told myself that I need to have the DFE Dilation and when I refused due to the side effects, I was told by Dr. Chang to sign the Informed Refusal form. I dont understand why I am being told one thing and then another! These people are using scare tactics to make me pay more for the eye exam. I was also told by Dr. Chang that I need to have the Progressive Lens. I later found out that at certain distances, it causes blurred vision due to the technology not being perfected yet unlike Bifocals lenses. I should have just purchased the Single-Vision lenses instead of Progressive Lenses.

Ted Pham

Simply put lenscrafters Westminster Mall DOES NOT care about your overall eye health.... lenscrafters Westminster Mall WILL WORK together to RIP you off and lie to you Simply put, Lenscrafters Westminster Mall loves your Money Please visit LensCrafters in Bella Terra for an honest, friendly, and down to earth customer services

Jarrod Souled

Wow this must have been prior to the new management. The team there now has taken care of both of my kids sport goggles for soccer and my sons Oakley daily wear glasses. Always get the glasses back within 1/2 hour to an hour without fail and they have always been nice to us.

Jennkneefurr Martin

I has such a great experience here. The staff was knowledgeable, friendly, and helped me pick out contacts and glasses that were perfect for me. I cant say enough good things about these guys! Highly recommend.

Michael Rodriguez

Was waiting for someone to attend me someone else walks in gets service lol what a joke of a store better off going somewhere else waste of time if its not an emergency just avoid it

Anna Burton

The service and personal attention was wonderful. They answered questions and helped my 9 year old with her questions as well. I would recommend this store to anyone!

Susy Martinez

Great location to buy eyewear and have your eyes check, friendly staff, great customer service helpful and take there time to explane and answer all questions.

Danny Prichard

Amazing and super friendly service! I walked out with my new prescription lenses in an hour. I highly recommend coming here.

Emi Pham

Horrendous customer service, please avoid at all cost especially Mr. Lugo.

Art Johnston