Best Buy

Related:	american auto sales mcallen tx
Category:	Electronics Store
Address:	8012 N 10th St, McAllen, TX 78504, USA
Phone:	+1 956-686-8633
Site:	stores.bestbuy.com
Rating:	4.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 100

Reviews 23

Severo Ochoa

Update 12/26/16: service still not up to par with snarky sale associates in mobile. There are ao many employees around yet they jusy walk around looking at their phones leaving their departments umanned and when you ask a question some employees give tou attitude. Attitude I received today was from 2 mobile department employees. She gave me attitude when I asked for pricing and she just walked around looking at her phone. The other male employee a bit less attitude but that attitude was there. Manager just walked by some employees doing notbing also Great team you have here Beat Buy. And this isnt the first time Ive had issues. Everytime I try to ask questions in the mobile department or my mother (who isnt tech savy) always have trouble with snarky people or untrained employeea. Nice work Best Buy.

Juan Cardec

Went in to see if the fix printers and they said no. So i went to buy another one and the power went out and they made everyone go to the front. I asked why cant we go get stuff and one of the workers like because the lights are out while laughing like it was a dumb question.As i turned around he made a comment to his still laughing. It is just poor customer service but i wouldnt expect it from all of them, a man at the door was very helpful and polite justifying my three star review.

Yoli Pedraza

Customer service was poor. Ladies too busy with their conversation and totally ignored customers. Complained to supervisor and he was even more rude. He made excuses for staff. Stating staff was making thousands and thousands of dollars and patronizing my husband. He did not help the situation but escalated the problem. There was a total of 6 employees that were asked for help and no help was given. Very disappointing. Not going there again.

Brandon Vela

Good for for price matching Amazon but thats about it. Employees dont really have a clue about what theyre talking about, youre better off just researching the products yourself and buying them online. Best Buy is severely overpriced and is only good when you really need something ASAP. Also, please dont buy phone chargers from here. You can get like a 3 pack on Amazon for the price of 1 at best buy

Janie Ramirez

This morning, my daughter and I went to buy a laptop. We had the best customer service representative who went above and beyond. He showed us several laptops base on our needs and educated us on how to use them and the benefits. He was very attentive and focus on us. Never made us feel pressured. Thank you Luis Hernandez from North 10th street in McAllen, Texas #1473

Hammer Head

EXCELLENT CUSTOMER SERVICE! Today the district manager happened to be at this location and I received the best customer service ever from him. I was planning on seeing what other stores had to offer before I purchased a new TV but I couldnt leave there today without one because of all the effort he put into it. I wish I wouldve gotten his name. Thank you best buy!

Cody-Keith Hernandez

This is the last time I order appliances from Bestbuy. I ordered a refrigerator on SEPTEMBER to have it delivered on Christmas Eve. I got the run around. The fridge was rescheduled for Saturday (Dec. 26th) so we cleaned out the fridge waiting for the new one. I called back, and my order was rescheduled AGAIN for Tuesday, December 29th. Thanks a lot.

Kaige Gonia

Staff is friendly, yet misinformed on almost every product discussed. 5 minutes with Google Train Up would fix the attrocity that is trying to discuss a Chromebook with someone here. And the Nexus 9 seemed like a bloody conundrum to the associates. Not a location to visit if youre interested in learning or discussing Google products. Disappointing.

Saylor Monroe

Best Buy store now closes at 9 pm on Friday and Saturday. The window still said they close at 10pm on Friday and Saturday when I stopped by last week. A heads up on the change of store hours ahead of time would have been a great help. Some Lind of sign or something would have been a genius idea.

A Private User

I BOUGHT MY CELL PHONE THERE AND ALL I HAVE TO SAY IS EXELLENT CUSTOMER SERVICE, THE CUSTOMER REP WAS VERY COURTEOUS AND FRIENDLY. HE EXPLAINED EVERYTHING I HAD TO KNOW ABOUT MY PHONE. IF YOURE GOING TO GO BUY SOMETHING AT BEST BUY GO TO THIS STORE BELIEVE ME ITS GOING TO BE WORTH IT.

Marla Garza

Good experience overall, though the Geek Squad hasnt been too helpful. Ive taken my equipment there multiple times and promised to "fix" over a couple days, only to be left waiting for over two weeks. Other than that the best buy employees have been helpful and give great advice.

Tony Garza

Love coming here to see all he new gadgets and TVs. But when it comes to getting help from any associate I never have any luck. Either they are at the desk looking into the computer screen or they are talking amongst themselves. Only helpful area is the Cell phone section.

Alejandro. Gonzalez Galvan

Associates are really lazy and they to what they want, asked for a DDR3 memory for my hp laptop, the associate gave me one for mac lol returned it and the casier didnt give me an option of cash or back to the card, she just did what she wanted. They waisted my time.

Victoria Guerra

A lap top developed a glitch that could not be resolved by Geek Squad. One of the managers, Mirta helped me exchange it for another product at no extra expense, no questions asked. I am very happy with the service I got today. Thank you Mirta and Best Buy.

Kyle

Very good customer service. I have made several large purchases at this location and have always been happy with the service. They have good sales on items and they never have a line. Employees are always present and asking if you need help with anything.

Adrian Lucian Lozano

Its always a great experience to walk into Best Buy. Especially for those of us who love electronics. I spent hours just simply browsing through all their DVD collections, music and movies, to their selection of laptops and ipads that I so love to see.

Adriana Benson

Still a popular location despite the new Ware Road and Expressway 83 location. The staff are ready to help. They are very attentive, and will let you know they will help you as soon as they finished helping a current customer.

Ron1212

Terrible customer service. Went up to a employee stocking products and asked if a popular item was in stock. Simply shock his head, didnt even bother looking at me, and walked away, as if I was annoying him just by asking.

Luis Xicotencatl

Aquí siempre hay más promociones de las que están en anuncios. Solo hay que preguntar a los vendedores

Karina Aranda

I hate coming to Best buy, they take forever to help you, and if in any case I have a question about anything, its like they are tourist in the store, NOBODY KNOWS ANYTHING!!! Try to avoid it the best I can .

Kristhian Vasquez

I went in for a stereo installation for my truck. The sales rep/technician Javi was very professional and courteous. After the installation he took the time to explain some of the features the stereo had.

Christopher Quijano

I have used the price match discount several times and the staff always seems upset at having to take it. Also it is at times hard to find someone to help you unless you are standing in the TV section.

Emmanuel Rocha

Good for everyday shopping. Black Friday 2016 was very disorganized and disappointing. The staff was not knowledgeable of storewide promotions. Clearence items are on the outer edges of the store.