Category: | Auto Parts Store |
Address: | 3183 I-35, New Braunfels, TX 78130, USA |
Phone: | +1 830-629-4107 |
Site: | eliteautosounds.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed |
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Monique WELLESLEY
I have a classic CORVAIR that needed window tint and a replica amfm radio with speakers to be installed. I made the appointment which had to be done on Thursday since they pull the tint guy from their other location on that day to do windshields on Thursdays. So I was told to bring my car in at 11:00 am and they would do ALL the windows including the front window. Long story short I came back and waited until 6:30 when they said it was done. Then I had to mention that they didnt do the front glass! They told me that it was too difficult to do. Of course you can do the front glass if thats what you advertise. So I ended up paying the price I was quoted for all the windows,No discount for not doing the front window! So by now Im tired. I drove the car home and then I started looking at the outside of the classic. Slivers of cut film were sticking to the paint all around the car. Next, I looked inside and they had made NO effort to clean up or vacume up left over pieces of tint? I was going to originally have them install a radio and speakers but not now. The Bulverde location is where I went. Dont go there if you want the best for your car. I am part of the Reginal Corvairs Clubs of America. Our chapter was going to highlight this company for our members if I had a good experience. We will highlight them alright. It will be a NON RECOMEND . I could go on and on about the Bulverde shop and my bad experience. Maybe the New Braunsville location is better because of the reviews I dont know. All I know is that my little CORVAIR is missing the tint on the front window and this morning I have noticed more bubbling under the film they installed Jeez. I have shown this car to others and they couldnt believe what they did. This company did say they would fix any problems with the tint that show up. Problem is, I would never put this classic, or me through that again. Oh and did I mention that after asking for estimates three different times I never received them. I finally just trusted what they said. What a mistake on me. I should know better after 68 years.
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LaToya Speer
My husband had his stereo system installed here. After seeing and hearing his system, of course I had to get one installed in my vehicle as well. Along with the new radio head, they installed a remote start and alarm in my vehicle. I absolutely LOVE my new stereo. Its awesome!!!! It has a navigation system, ability to play DVDs (which is awesome when having to wait in the line for over an hour to pick up our son from school... it entertains our toddler), Sirius radio, Bluetooth that picks up my phone automatically starts to play music from my phone. Oh, and I have a remote control that goes to it! How cool is that, right?!?! On to my alarm... I have a key fob that lets me know when my doors are secure or not. I absolutely love the fact that I have an alarm now especially after never having one. I cant forget about my remote start!! Thank goodness for this invention!!! Everyone in Texas knows how hot is gets in the summer! Being able to start my car for 15 minutes from my key fob for it to cool off before getting in is awesome! Its going to be awesome being able to heat the car during the winter time as well. I could go on and on about every detail and what I love about the work that was done to my car but Im not. Just know Joel and his team are very professional and knowledgeable at their expertise. This shop has something a lot of shops dont and thats integrity! They will not try to overcharge or take advantage of their customers and I love that! They definitely aim to please each and every one of their customers. Ive gone to the shop a few times for various things and each and every time Ive gone, EVERYONE Ive come into contact with has been sooooo nice, making me feel so comfortable... almost like a felling of being part of their family. I would totally recommend anyone take their vehicle here to get their stereo system, tint, alarms (and they also install those breath things for people with duis) done. You will not be disappointed!!!
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LaToya Speer
My husband had his stereo system installed here. After seeing and hearing his system, of course I had to get one installed in my vehicle as well. Along with the new radio head, they installed a remote start and alarm in my vehicle. I absolutely LOVE my new stereo. Its awesome!!!! It has a navigation system, ability to play DVDs (which is awesome when having to wait in the line for over an hour to pick up our son from school... it entertains our toddler), Sirius radio, Bluetooth that picks up my phone automatically starts to play music from my phone. Oh, and I have a remote control that goes to it! How cool is that, right?!?! On to my alarm... I have a key fob that lets me know when my doors are secure or not. I absolutely love the fact that I have an alarm now especially after never having one. I cant forget about my remote start!! Thank goodness for this invention!!! Everyone in Texas knows how hot is gets in the summer! Being able to start my car for 15 minutes from my key fob for it to cool off before getting in is awesome! Its going to be awesome being able to heat the car during the winter time as well. I could go on and on about every detail and what I love about the work that was done to my car but Im not. Just know Joel and his team are very professional and knowledgeable at their expertise. This shop has something a lot of shops dont and thats integrity! They will not try to overcharge or take advantage of their customers and I love that! They definitely aim to please each and every one of their customers. Ive gone to the shop a few times for various things and each and every time Ive gone, EVERYONE Ive come into contact with has been sooooo nice, making me feel so comfortable... almost like a felling of being part of their family. I would totally recommend anyone take their vehicle here to get their stereo system, tint, alarms (and they also install those breath things for people with duis) done. You will not be disappointed!!!
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Jason Schroeder
I purchased an install of a Double Din Pioneer Radio system. I asked for a few specific things in the installation process. I wanted the USB extension to be put in the Storage above the radio and I wanted the installation kit to be the brushed aluminum and not the painted plastic. I was told that would be no problem and they ordered my stuff for installation. On the the day of my installation I dropped my car off and was quoted three hours, fair enough. I was called at the three hour mark and informed my car was ready to be picked up. We got in the truck and headed to pick it up. I was called 20 mins later and informed that the steering wheel adapter was not installed, so they needed another hour. We arrived to receive the car and found that the USB extension had be located to the glove box, the install kit was a painted plastic instead of the brushed aluminum, the shifter was damaged and my vinyl dash has a cut in it at the A-Pilar, during the installation of the hands free Mic. We pointed out the issues to the installer who delivered the vehicle to us. He told us that I received the correct install kit, it obviously is not the correct one. I pointed out the damage and he said he would talk to the boss and would have him contact me. After we drove away we noticed damage to the dash trim, and it sticks out now. I now have called 6 times and stopped in 4 times to be informed that the boss is not in, they will have the boss call me. I resorted to calling the second location and reporting my issue, I was informed at that time the boss was just called and I would receive a call with-in the week. It has been two weeks now and still no word. I will be taking the car to another shop to get the correct installation kit done, or do it myself. I will have to pay to get the dash fixed, or cover it up. Ive waited over a month to make a post, just wishing I would at least get so resolve to the issues.