|Category:||Eye Care Center|
|Address:||11193 Veirs Mill Rd, Wheaton, MD 20902, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–6PM 10AM–8PM 10AM–6PM 9:30AM–6PM Closed|
A Private User
I just came from the Wheaton Pearle Vision store. After having picked up my glasses today I felt obliged to write a review about what wonderful service I received and how impeccable the staff was! Smiling faces and a friendly bunch of real swell people work there! My glasses are the best I have ever had! Reasonably priced and I can see again! The selection to choose from seemed very up to date and many to choose from. The gentleman that helped me select a frame appeared quite knowledgeable and knew just what to pick for me. And the glasses were made perfect....although one little GLITCH was that the color of the frame seemed wrong so they ordered a new one for me and let me "borrow" a pair until the new frames came in. WHAT EXCEPTIONAL SERVICE!!!! I am pleased and will return there for sunglasses after my trip abroad. Thanks Pearle Vision Wheaton!
Ive been coming here for 5 years for eye exams, contacts & glasses. Not only are the prices reasonable but the staff is absolutely amazing! They would be patient enough with me even if I tried on every pair of frames in the store!!! They give an honest opinion and are spot on! I almost went to a competitor when I was out of town because I thought I found the perfect frames but when I called Pearle to have my prescription transferred I asked if they could order these frames for me. Of course they could!!! But it turned out that I found even a better frame in the wide selection at Pearle.
I was extremely nervous going into my checkup today, because I have had some bad luck with customer service experiences since moving to Wheaton and this would be my first eye exam without one of my parents present, but everyone at this Pearle Vision was extremely congenial and helpful. The doctor himself was very personable and competent, and while I didnt end up getting any frames from them, they have an excellent selection. I am definitely going to make this my yearly place for as long as Im here!
WOW!! Amazing service. They were able to find a pair of prescription sunglasses I have been looking all over the area for. They arrived in under a week and after taking a quick measurement I was out of the store within 15 minutes. Unfortunately I just bought a pair of designer glasses from my old store and was disappointed with the lack of selection. I was shocked to see the huge selection of designers frames at Pearle Vision. Looks like a found a new store for the future.
Amazing place for an eye exam. Went yesterday to see if I qualifed for contact lenses and I did! First time wearer. The Dr. Was very through and friendly with my exam. Explained every step of the way. So excited to be wearing contacts, and being able to see clearly without the need for glasses. I ordered glasses too, were ready in less than 30 Minutes. Great place to go for your eye checkup, glasses or contacts.
The service they have provide so far has been great. The price was very reasonable and since then we have been back for adjustment several times and every time people who work there been great, friendly and helpful. There is a gentleman who works here by the name of George, he has gone above and beyond every time we have been there for adjustment and two replacements in one year. very happy with their service. A+
I have been going to this Pearle Vision for at least 10 years and their customer service is consistently great. Also, I have not seen any change in their personnel in years. Im not sure what Tony (the manager) does to keep his team together and sincerely happy, but he should write a book on how to serve your customers. Keep up the good work guys, you are all AWESOME!
A Private User
Service is o-k, but were not talking Joe Sixpack prices here. Even with $200 in insurance, I ended up paying $600 for two pairs of unexceptional frames with a middle-level prescription. Thats at least $150-$200 too much. After the exam, the optician flogged the sales department which I didnt think was very professional.
The staff were great; interested and accommodating. However, I want to really rate Dr. Kepner. He was wonderful, professional and through. Has a great manner, explains everything and is interested in you understanding your eye health. Really great and I would highly recommend him and this location.
I have been a Pearl Vision customer for over 30 yrs I also have 2 children who use pearl , first glasses than contacts we are very happy with the doctor and the staff. I had to return at least 5 times in one yr to fix broken glasses Everyone there is very friendly and very helpful love pearl vision
MARIA DEL CARMEN ALVAREZ
Great experience!! Excellent customer service. I went for an eye exam. Dr. was so nice and patient and explained every step of the exam to me. I feel comfortable and informed. The employees helped me a lot and gave me space to decide about frames. They have parking and the store is spacious.
Outstanding!! This group is so helpful. Dr. Kepner is the best and gives a complete and thorough exam and analysis. The team at Pearle Vision work in tandem with the Doctor to provide assistance with eyeglass selection and insurance forms. A rewarding experience!!
The doctor is first class, knows how to work with his patients and the team that supports the operation are extremely knowledgeable. They work to get you a great fit and make sure you are happy. Great place - been going here for over 5 years.
It is so nice to deal with Dr. Dave Kepner and Rob. Very good service!! Dr. Dave does a thorough job on the exam and Rob is a pro on the frame selection and adjustments. I strongly recommend these guys!!! Top notch!!!
Very nice experience overall, the doctor is super-efficient and very friendly. The people in the store are also very professional. I would recommend this place to anyone going for a eye check up or new glasses.
A Private User
Very over priced and do not take their time with customers. My prescription was over corrected by 2 in each eye. The only thing I could say was good about this place, is how nice they are with you.
A Private User
SUCH GREAT SERVICE..they have an All Star Staff that is friendly, knowledgable,and professional. They have a large selection of frame to choose from.prices were reasonable..AWESOME DOCTOR!!!!
For 20 years these great guys have never failed. Cooperative in every way and eager to help and get it right..They really are a welcoming family. Phyllis Scaringe
Very professional, excellent, and quality service. The staff is very knowledgeable and skilled, plus the glasses are completed very timely.
Great customer service from Rob and staff. The Dr is thorough, friendly and truely caring
Efficient, friendly and reasonably priced eye exam.