iDdoc Optical

Category:	Optician
Address:	923 F St NW, Washington, DC 20004, USA
Phone:	+1 202-347-7990
Site:	idocoptical.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 11AM–4PM Closed

Location

Photos 20

Reviews 15

Wendy Huang

Walk away if you want to be treated with respect. Walk away if you dont have 500+ to spent on a pair of glasses. Dont waste their time and dont waste your time. I never leave bad reviews, because i know how difficult it is to run a business nowadays. Even upon leave this review, I gave it some serious thought and even spoke to my coworker whether this is necessary. Dr. Rezvani - I dont appreciate it when you answered my question with annoyance and your answer was, "you are asking the same question". Perhaps I repeated myself, perhaps I asked the same question. But for the $225 you are going to bill my insurance company for the 15 minutes you spent with me, I would hope you spared me some patient and answer my questions with respect and address my concerns. I got an exam done last year in May, not too long ago, and I spent $400 on my glasses. I wanted to come in for an exam and get your honest professional opinion on whether my current glasses is still good or not, and whether they could be the reason for my headache. Frankly, if my current glasses is still good, I am not looking to spent another 500+ on glasses as your store quoted me. I will take my question to another doctor who legitimately care about the wellbeing of their patient and treat them with respect. Amy - It might be my HRs responsibility to let me know what my coverage is. However I specifically emailed you guys to ask whether Contact exam is covered before I came in. If your staff does a better job answering emails, this would have saved the confusion we had at the end. PS. 1. If your insurance carrier is Davis Vision, skip this place. I was informed that they believe Davis Vision lab is not reliable, glasses/lens often came back with problems. They "recommend" buying their frame and using another lab that doesnt go through Davis Vision. They will offer you a store discount on their brand and talk you out of purchasing your glasses through Davis Vision. Fair warning, even with the store discount, you glasses will still end up to be $500+. I dont have a problem with you trying to sell expensive glasses, but at least show me what my insurance covers, so I can take a look and decide for myself. 2. Always get a quote for exams before you go in to avoid any confusions when it comes to time to pay.

Jaime Harris

While the people are friendly, they are wholly incompetent. I was initially frustrated during my meeting with the doctor (she was running about 15 minutes late, though that is not a primary concern) because she did not listen to my needs. She was trying to push her agenda--selling daily contact lenses. The doctor did relent and write a prescription for the contacts that have been working very well for me for the past several years. Upon checking out, I was told they would be shipped to my house. Several days later, I received an email stating that the contacts were in the store. I reached out to them, and they arranged to have them delivered to my residence. However, upon closer inspection, they did not label any of the boxes! While I can do this on my own, I have never had that happen before. I strongly advise looking elsewhere.

Amanda Wilder

Idoc is a beautiful office in a convenient location. I have been going here annually for years, and its always a pleasant experience. The front office staff is organized and courteous, and I have never had to wait long. Dr. Rezvani herself is a gem. She is gentle and explains everything she is doing. She never makes me feel rushed, and she takes time to make sure I understand my choices, and answers all my questions patiently. She always follows through, and remembers what we talked about previously, even if I havent been in for a while. Its so rare to have a really good experience with a medical office from start to finish. Im really grateful for idoc.

Nia Phillips

Best frame selecting experience I have ever had. Amy is a pro with a great eye and within the first few pairs she suggested for me, she nailed it. The perfect pair for my style, my face shape, and my coloring. And shes fun! Ill definitely be back. Oh! And she did an adjustment on my old frames *and* repaired my husbands broken sunglasses, all for free. You just cant get that type of customer service everywhere. Highly recommend.

John Tass-Parker

Amy and the team from iDoc have been looking after me for over a year now. Im constantly impressed by their service and flexibility - from booking appointments, to helping me optimize my vision coverage. They also have an excellent range of specs - I discovered Robert Marc through them and couldnt be happier.

Allison Beatty

This is the best eye doctor and office I have ever been. The receptionist, Manager and eye doctors are outstanding! They have a great variety of glasses that are all prices - so dont assume all the glasses are very expensive. I would strongly recommend this office to everyone!

Kaitlyn Coffey

Greatest doctor/shop experience ever. Amy, the office manager, and Dr. Rezvani are two very kind wonderful humans who listen to your needs, understand that not everyone has a billion dollars and are willing to work with you on both. CANNOT EXPRESS MY LOVE FOR THIS SHOP!

Myra Dunn

Dr. Rezvani is the best eye doctor in Washington, DC She cured me of the worst case of dry eye...I see perfectly now with no issues and no discomfort. And Amy couldnt be any nicer...she is the icing on the cake! Thank you both for making my life SO MUCH BETTER!

John Berry

Dr. Rezvani did not show for scheduled appointment. I arrived 15 minutes early, completed duplicative forms, and so on. 30 minutes after my scheduled appointment time, I was asked if I would like to reschedule. No thanks!

Consuela Allen

First rate service. The doctor was great and listened to me. The staff were very helpful to find me the perfect glasses and they also listened to what I wanted and found it for me. I highly recommend iDoc!

Albert Reed

Exceptional service from the optometrist to her assistance. Extremely patient and knowledgeable about their produce offerings. Have and would continue to recommend them to friends and colleagues.

Emily Smith

Awesome service, very responsive to questions and concerns! Doctor and receptionists are super helpful, flexible, and easy to work with

A Private User

Professional, efficient and nicer than most Dr. offices.

A Private User

Great service.

Jeffrey Weaver

Great service