|Address:||6484 Carlisle Pike, Mechanicsburg, PA 17050, USA|
|Working:||11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–9PM 12–5PM|
Ask for Alex! I had seen a loveseat on their website that I wanted to check out in person but unfortunately this Ashley location did not currently have it in the showroom. So Alex called a nearby Ashley store to see if they had what I was looking for which they did and he also matched the online price which was on sale and he gave me that price in writing which I took to the other location. He also followed up by calling me the next day to see how everything turned out with my visit to the other location. Unfortunately there are a couple things that are preventing me from giving 4 stars for this location. I think they are a little understaffed. I went in on a Tuesday around noon and there were only a few other customers browsing around. I was looking around for 15 minutes before I was spoken too. Maybe there were other sales associates on lunch break, who knows. But it looked like there were only 2 working at that time. Also this location is limited in showroom space so you might not have as many options to look at in person than some other locations. But with that said, once Alex was available to assist me he did everything possible to make sure I was satisfied with my experience.
I was shopping for new living room furniture and stopped at Ashleys Mechanicsburg Store. A young lady approached me and ask if she could help me with anything. Although the sales Rep was young, she had all the answers to my questions concerning the furniture I was looking at. She was very pleasant and very helpful. She explained how long they would keep the furniture, since I wanted a delivery after I moved into a new home, and at that point was not sure when settlement would be. When I received my date for settlement I called to arrange for delivery, only to have to call them back the next day, since there was a change in the date for settlement. Each time I spoke with very pleasant people who handled my situation very well. I was able to get the delivery date I requested. They explained what to expect when the delivery people would arrive and that they would call the day prior to delivery to give me a window for the delivery. Overall my experience with everyone at Ashleys was very pleasant and I would recommend them to friends and family.
Had a very pleasant purchasing experience in store. Multiple staff members were very helpful and friendly and made sure time was given to help accommodate the purchase. The store staff met and exceeded the best deal on the same set I found elsewhere. The furniture arrived quicker than expected and I was able to arrange for a Saturday delivery. The delivery experience lacked the same polish as the in store purchasing experience. Delivery felt forceful and rushed and large pieces of debris were left behind. There was an issue with one of the pieces of furniture which initially meant the arrival of a technician on site. I was able to resolve the issue to save the technician the trip, however I was told that replacement parts were being sent as a precautionary measure which they have yet to arrive (several weeks ago). Overall Im happy with the variety of styles and options of the Ashley furniture and pleased with the initial purchasing experience, however the service after the sale is a bit lackluster.
My better half and I were looking around for furniture for our new townhouse, and Alex Lazarus greeted us promptly. He made the sale a fun conversation and didnt try to steer us towards anything without first making sure it fit our needs. He was funny, personable and very honest and open about how pricing worked and what to expect. We felt comfortable and found the perfect pieces for our home. I liked that Alex gave us time to talk to one another alone, and didnt pressure us or hover. We were very happy with our experience and thrilled to learn our furniture came in 2 weeks earlier than anticipated! When we need anything else for our place, we will come see Alex personally and send our friends and family to him alone. Thank you!!!
I recently visited Ashley Furniture, in Mechanicsburg, looking for a book case. I didnt find the book case I was looking for, but I did see a coffee table & two end tables that were very interesting. The more I looked around and thought about those tables, the more interested I was. The sales person was very nice & could answer my questions. As I had been thinking about replacing mine, this was indeed providence. I love them, and the price was perfect, as it was on clearance, and I had a coupon I could use! I threw in a bed side table that completed a set I started and went home a happy shopper. H-m-m-m-m-m, I still need a book case, so I really could use the $500. Thanks Ashley for a great shopping experience.
I loveeeee Ashleys furniture , I have buying furniture from this place for years and it always has been a great experiece but today, I purchased a bedroom suite for my daughters from the Ashleys furniture on Carlise Pike , in Mechanisburg , Pennsylvania and the sales Rep, Bonita that I worked with today was different , She was more so OUTSTANDING , she went above and beyond , to help me finding the bedroom suites that I wanted for my 2 girls , placing my order , and even took the time to explain the warranty to me , I truly appreciate the patience she had with me and her overall great personality & professionalism ! Thank you again Ashleys Furniture and also Bonita !!
My husband and I arrived at the store at 745...15 minutes before the store closed and were met by Angie. She was so awesome, didnt make us feel rushed and gave a good information for us to continue our search for the perfect couch, chair and ottoman. After going to Value City Furniture, Bobs Discount Furniture (which is in no way discounted), big lots, hh gregg,sofas unlimited we went back to Ashley. Angie was off that day so we were helped by Horace!! His upbeat personality and fluency in sarcasm made us feel right at home matching our own sense of humor. I have never had so much fun buying anything. I highly recommend going here first.
We had a very good experience shopping at Ashley Furniture at Mechanicsburg. We have not received our delivery yet but the shopping experience was really good. Alex La Zarus was the agent who worked with us and worked with the manager to give us really great price. He listened to us and went above and beyond to find us the right furniture in right price. Highly recommend this place if you are looking for good furniture in reasonable price and great customer care. Thanks P.S. Will let you know about the furniture once we get the delivery in few weeks.
This is my second large purchase from Ashley HomeStore in Mechanicsburg. Niko, the store manager, went WAY above and beyond to be of service. He gave me sound advice on my furniture choices and ensured my purchase would be delivered within the time frame I needed it. He even called me after delivery to ensure I was happy with my furnishings. You rarely find this level of customer service anymore. I will continue to be a return customer, and Im happy to recommend Niko and Ashley HomeStore to my real estate clients.