Hertz Car Sales Scottsdale

Reviews 5

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Thomas Mayer

Weird but, my wife & I found the one of 2 one star reviews quite helpful. It helped us make our decision to buy here at Hertz Sales Scottsdale. #1) We had heard they offer financing options so, Hertz finance dept. ended up beating our Credit Unions rate (albeit, slightly but, enough) so, we went with their bank. When we read that that other reviewers bank cut a check in 30 minutes for the deal ... that sounded quite fast & painless. Great that they let him do whatever he was comfortable with for his car loan needs. We found David Thompson in finance bright, funny & helpful (without the pressure we found elsewhere). Though we did not use our credit union they never asked for a paper title. My credit union told us ~ in this day and age titles are all up in the cloud & digital and we clearly understood that . #2) We realized in that ~bizarre at best review~ that the customer was indeed *offered to take the car to a nearby reputable mechanic*. Say what you want about Pep Boys but, theyve had our vehicles running smoothly for many years ~ Like this Hertz store fast in & out (with zero games). We enjoyed viewing the reviewers ~No Leak Undercarriage Photograph~ so, thats the one the fellow ended up purchasing. Good Job sir ~ glad you ended up in a great ride with no leaks ! Sounds like a happy ending to us. #3) We heard years ago Hertz might allow small discounts now & then but, these days we feel like its a level playing field for all customers because Hertz has gigantically lowered the wholesale / liquidation prices going forward (thus getting rid of the need for further discounts) ~ kinda the whole point with no-need-to-haggle pricing which we love. #4) Thanks for posting the business cards. We were able to call the store directly & double check the address our friends had given us. #5) Our 16 Nissan Frontier truck was about $3,200 below retail at down the road motors. Also, Hertz doesnt add in all of that ~post non-sense stuff~ like Desert Protection Packages, ect. ect. (sometimes totaling thousands in the end). Saving thousands & getting the kind of deal we got we didnt think of asking for more discounts & Ill tell you "Were super happy with our Hertz Car Sales Scottsdale truck".... like brand new really. We dont usually write reviews but, sure wanted to defend our great overall experience. Thanks for helping us with our decision Mr. 1 star / not sure you were at the same store as us ? We like you also got a vehicle which had no leaks and was a great value. We just dont have the time or inclination to photograph our ~No Leak~ Trucks Undercarriage. Thanks to manager Rick B. for being patient and knowledgeable throughout the process. We sure had a lot of questions & he did a great job explaining the procedure during the purchase ~ which only took about two hours or so. Our last car took 5+ hours to buy. We highly recommend this store ! Theyll treat you right / go with the 98% of customers whove written 5 Star " Huge Thumbs Up reviews. " We like your odds !

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Jessica DeSantis

So I never usually write reviews for places, but I couldnt help but post about what an amazing experience I had at the Hertz car sales in Scottsdale yesterday. Dennis and David were friendly, honest, up front and non intimidating. I spoke with Dennis the week prior telling him what we were looking for and he was Extremely informative and helped me make the decision of Model of the SUV that would work best for me and my family (I was considering a three row in the vehicle I ended up purchasing but he gave me his professional, honest opinion and was very helpful). David in financing made the process of getting approved straightforward, quick, and flexible. He was up beat, and answered any and all questions I had in the upmost detail and you could tell how knowledgeable he was.. Both Dennis and David were so personable and I would recommend them to anyone. They made me feel like a friend or family and made things so simple from start to finish. Being a woman, going into car dealerships can be EXTREMELY intimidating. This was a complete opposite experience, and made the whole process so fun! This was my first time purchasing a car through Hertz and am so glad I did. I will never set foot into an intimidating regular car dealership again, and will purchase any cars going fourth through Hertz Car Sales in Scottsdale. Thanks guys!

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Ashley White

My husband and I visited hertz car sales because I was about 8k under in my jeep that I bought from Henry brown (yes they saw me coming)... anyway, we worked with George and we were upfront on what our issue was and what we would like our payment to be at. Not only was he super friendly and helped us in finding a car that would keep us where we wanted to be, he was also very patient. They have the best prices around and I will tell everyone that this is the place to go. With some help from my husbands dad and everyone at hertz I was able to get into the cutest Hyundai Accent with payments where we were comfortable! The people that work here are incredible and so nice. Its also nice to know they are not commission base so the sale isnt the main goal they want to get you into something reliable and that will last for a great price! Thank you for helping us!! And a big thanks to the finance guy (sorry I cant remember your name) letting us know how to make half payments every 2 weeks and being able to pay the car off even earlier is awesome! No one has ever told us that in the few times we have bought a cars. Amazing. We will be back for my husbands new car!! Keep up the great work!

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Christine Z

So Parker, Rick and the rest of the team made made my first car buying experience a really pleasant one! Excellent customer service, honest opinions, no haggling and no pressure. Since this isnt a commission-driven brand dealer with an in-house financing company they have no ulterior motive to upsell you or steer you towards a particular vehicle. I felt really at ease during the whole process and cant recommend this place enough. I went in to see three specific cars they had on KBB and they were actually there, at the prices advertised. They respected me, my trade in and my budget, which I really appreciate. Clean titles, 12 month warranties and no sketchy business/hidden add-ons make this place distinctively different from other dealers. My 2015 Kia is running great and Im incredibly happy with my purchase. Thanks again guys, and keep up the good work!

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Shannon Farquharson

Enjoyed the no haggle price process. Doc fees were not as pricey as dealerships but higher than other local used car lots. The reason for the 2 stars is the service AFTER the sell. Bought the car for my teenage daughter. In less than 2 weeks the tire was low and it was discovered that the tire had been patched - and patched incorrectly. Disappointed that they would sell us a car with a patched tire. After calling and emailing about the situation I was asked to bring the old tire in (had to purchase a new one) which the tire place had already recycled. Car experience turned from a positive one to a negative one over a $90 tire. The response from Hertz was they had no idea where the car came from and who had serviced the car/patched the tire. I suppose its too much to ask to replace a patched tire before you sell it.

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