Category: | Car Dealer |
Address: | 7171 E Chauncey Ln, Phoenix, AZ 85054, USA |
Phone: | +1 877-704-6913 |
Site: | scottsdalebentley.com |
Rating: | 4.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM 12–5PM |
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Rich Rich
We usually do not endorse or recommend products and services. We feel that someone doing their job well, should be the normal course of business. We are making an exception for your Rolls Royce representative, Burkhard Klosener. In the last 7 years we have purchased 5 new Ferraris and 5 new Bentleys, including the new 488 Spider and the new Bentley Bentayga. All were from dealers in states other than Arizona. Needless to say our experiences with these dealers were as one would expect from such high end purchases; courteous, and professional. We just purchased a 2017 Rolls Royce Dawn from Burkhard. From a sales standpoint, Burkhard went beyond the expected professionalism: with his unexpected attention to detail. This type of service is what’s lacking even in the most exclusive places. Whether high end autos, yachts or aircraft, Burkhard simply out shined them all. It was his character, attitude and uncanniness: not a single message from us was left unreturned or unanswered. This is our first Rolls Royce purchase. We have never seen or driven a Dawn Rolls Royce prior to this purchase. . Yet the follow-up, trust, and honesty of Burkhard, was sufficient for us to make the decision to purchase the Rolls Royce sight unseen and un-driven. And of course, the Rolls-Royce Dawn is everything he said it is. Thank you Burkhard R.V
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Scott Bourdo
My 8 year old son and I went car shopping last Saturday with the hopes of coming home with a new exotic. We first stopped by Scottsdale Ferrari, walked through their showroom, and not one sales associate or greeter said "hello" or "how can I help you". After 10 minutes we left and went next door to Scottsdale Bentley/Lamborghini. We were immediately greeted by several men. I was introduced to Beli Merdovic in the past and had previous email correspondence with Burkhard Klosener "Burk". Burk was one of those gentlemen at the door. Burk immediately showed me his inventory and brought keys to start up any car we wanted to look at. We looked at the new Huracan Spider and a beautiful yellow Aventador Roadster. Lets just say we left with a Lamborghini and not a Ferrari that afternoon. The process was quick, accommodating, and painless. Make your first stop Scottsdale Bentley where you deal with first class car enthusiasts who truly appreciate the customer and lasting relationships.
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Britten Tillinghast
I was referred to Burkhart at Bentley Scottsdale by my brother, who had purchased a vehicle from him a few years ago. I had just come from a bad experience at another valley dealership & was ready to throw in the towel. Once I spoke to Burke on the phone I could tell that working with him would be different. His service went over and beyond what I would ever expect to get while purchasing a vehicle. Burke was attentive, friendly, he really listened to my preferences + concerns and most of all, he wasnt pushy! That was a huge bonus, to me. So many times you feel accosted when walking into a dealership and I never felt that at all with Burke. Burke found me the exact car I was looking for and I couldnt be happier! Purchasing a car through Burke was the smoothest and nicest transaction Ive ever had at a dealership. I will continue to refer Burkhart to my friends, family and colleagues for years to come! Thanks Burke! Youre the BEST!!
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Matt
Over the years I have bought and sold dozens of high end cars. The experience with a dealership and its sales representatives, can at times, be more important and influencing than the desire for the automobile itself. My experience with Burkhard Klosener at Scottsdale Bentley, Rolls Royce, Aston Martin has exceeded the bar. There were no pressure sales tactics, just friendly and knowledgeable associates, willing to dedicate their time to answer my questions and explore my options. I certainly had many questions and explored a variety of automobiles within the dealership. A rapport was built instantly with Burk. Everyone was extremely friendly and Burk also had Gary Stone assist in the event I stopped by and he was occupied. I would certainly recommend the dealership and the entire staff. Thank you guys!!! I love my new Vanquish!
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Ron Bishop
We first met Burkhard Klosener when we stopped to look at the Aston Martin line. Shortly thereafter, in checking the site, we found a 2013 Bentley GT that was at the Porsche shop. We were quite adamant that we would only deal with Burkhard as he was quite friendly and personable. Was not pushy, not a know it all, but was professional and down to earth. We returned the Bentley Scottsdale yesterday to view this particular GT and purchased it. Burkhard was extremely accommodating, friendly and professional. The process was smooth, trouble fee and quite pleasant actually. My wife Louise and I recommend anyone looking for a new or used premium car to get with Burkhard and should he not have what you are looking for; allow him to search and find it. We are confident he will do the job for you that he did for us. Thank you.
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Jill
Just had another great buying experience at Bentley Scottsdale. This was my second car purchase with Burkhard Klosener. Burke excels at understanding a client’s needs, what would best suit them and then making it happen. He has a great style; there is no lurking, no hard selling and the process is smooth and quick – he is easy to work with and a pleasure. At delivery every detail is taken care of, all requests handled seamlessly and effortlessly down to the smallest of details, even things like key covers. Burke has lived up to the the highest level of expectation consistently, making me a repeat customer.
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Jared Lucchesi
Recently purchase a used 14 corvette stingray from the dealership and I could not have had a better experience. My salesman Burkhard Klosener went over and beyond to help me get the financing I needed, inform me about the car, and help set up transportation for the vehicle for shipping it to where I live. Awesome customer service, wonderful communication, and an incredibly positive attitude. If I ever get the chance to purchase another vehicle, even though I live on the other side of the states, Burke at Bentley Scottsdale of Phoenix will be my go to guy.
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Yasir Shareef
Burke is an excellent person to work with. I have known him for several years and always just browsing the beautiful showrooms of bentley and Rolls Royce. I am happy to share that I did end up buying a beautiful porsche from this dealership. The service was fantastic. The deal took less than 30 minutes from me walking into the store and signing the papers. I was off with the car after that. I appreciate the efficiency and the professionalism Burke showed and Larry. Thank you and hope to continue to build on this relationship. Thanks
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Rick Jago
Burkhard Klosener went above and beyond to make my wifes surprise birthday gift the best ever. She wanted a spring purse but when she found the Bentley in the driveway she was shocked to tears! Burke went the extra mile with some added birthday treats for my wife. What a guy! Its our first Bentley and Burke made the whole experience one we will remember forever. Thanks Burke.... you are the best!!
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Brian Hutchinson
When it comes to superior quality, customer service and satisfaction, Burke far exceeds that!! When we look at adding a new vehicle to the collection our first stop is with him! Thank you Burke for always going beyond the duty, anyone looking to buy a Ferrari, Rolls Royce or any luxury motorcar I highly recommend your first stop be with Burke!! A+++++ service every time! -Rs1