Category: | Chevrolet Dealer |
Address: | 509 W I-H 10, Seguin, TX 78155, USA |
Phone: | +1 830-303-4381 |
Site: | seguinchevy.com |
Rating: | 3.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
CH
Chris Alen
Service staff was kind and very accommodating however while the mechanics were nice as well. I feel that my vehicle was not diagnosed properly. In fact I know it wasnt. Im out almost $1000.00 for a bad diagnosis and spark plugs and wires. (Which had been replaced 2 months ago with ac Delco plugs and wires.) When I left the dealership after being there most of the day. My vehicle was doing the same if not worse on my way back home. Still out $1000 and nothing is fixed. That is ridiculous!!! I got home. Took my vehicle to a local mechanic and in 10 min and a quick computer scan was able to determine that one of the o2 sensors had gone bad and that part cost $55 plus another $100 to install. My vehicle was running perfect in about half an hour. Now what boggles my mind is that your mechanics are GM certified to know the ins and outs of GM cars and trucks. My vehicle is a stock suburban. It should have been an easily diagnosed problem. I believe I should be refunded at least some of my money because... Lets think about this. Go spend $1000 on your own vehicle when there is a problem and then think how would you feel knowing you just threw $1000 away for nothing because your vehicle is exactly the same. Same problem and no answers. Im extremely disappointed and no under no circumstances will I recommend this dealership to anyone for service. I did not deal with the sales end of your dealership I have no comment except to say that the person I did speak to was very polite.
BE
Ben Boyd
After my mother and brother told me they got good deals here, I was advised to give Seguin Chevrolet a call. My family all advised the same man, Al Pena. Well, I did do business with Al, and I must say Al is the best. Answered all my questions, and helped at every step. So get your deal at Seguin Chevrolet. Talk to Al Pena. Youll be glad you did.
DA
Danny ToastEnt
David is super about advocating for his buyers. Do your "shopping" online, then all your salesman has to do is play defense. Know what you want when you go in. That said, go with your financing "in hand" at time of test drive. All in all, good inventory, decent folks, fine experience.
MA
Maj R S RAYFIELD Jr
Had a great salesman, Mr. Al Pena!! Very personable, technically knowledgeable, answered all my questions and knew every aspect of the truck I was buying. No hassles!! In and out of there in about an hour with a new truck!!
RE
Rebecca Morales
Thank you Ramiro and the Manager for helping us get our Camaro. Price was unbelievable! Customer service outstanding! They were all about selling cars not adding extras. Highly recommend this dealership!
CA
Cancernomore
My car was on the Chevy Recall List for a faulty ignition switch. Scheduled to drop my car off between 9:30 and 10 am. I called back at 3:15pm and they still had not even worked on my car yet.
MA
Marisa Flores
Very happy that they were able to let one of my family members pick up my car because I was at work. It many it a lot easier to know that I wouldnt have to wait the next day.
VI
Vivianna Reyes
Al Pena and the rest of the Seguin Chevrolet team made the process of trading in my car stress free and smooth. Al really went above and beyond to get me the best deal.
NI
Nissa Lee Mills
Accounting Supervisor for employees is horrible at taking care of there needs. She has a bad attitude thats taking away for caring for anybody.
BL
Blair McElroy
I drive an extra 20 minutes to go to this location because I have always received exceptional service.
DA
Dave
Great dealership. Got my first new truck. Service and parts are amazing. Best prices.
A
A Private User
Try to make too much money, and wont give anything for the trade. Hard to work with!
JU
Julie Hamilton
Sean is amazing I have recommended him to many people because he is so great!!!
EV
Everett Johnson
No wait. Saturday morning oil change; in and out in 15 minutes. Love it.
K
K Ram
Apparently they dont answer their phones the hour before closing...
JE
Jennifer Torres
Wonderful people they take care of you quickly
MA
Marsy Amezquita
Great place! Curtis changed parts quickly.
RA
Rachael Howell
Service dept was great