SEPHORA

Category:	Cosmetics Store
Address:	1760 Willowbrook Mall, Wayne, NJ 07470, USA
Phone:	+1 973-837-0990
Rating:	3
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM

Location

Photos 84

Reviews 9

Jessica Murillo

Absolutely terrible service, my sis and mother had purchased makeup and the girl that rung them up told them that my sister can set up a makeup appointment so she scheduled one, the day of the makeup appointment she goes and the girl says she had never said that to the manager and the manager instead of fixing a mistake says that the girl knows the policy that shes been there for years, as A LOYAL SEPHORA customer Im disgusted with this specific store! I have never had a problem with the other Sephora stores The other managers have always accommodated their customers, the manager cant even fix a mistake and tried to make it seem that my sister AND PARENT were lying !

Natalia Kot

Only Sephora I go to for years and I love it there. The employees are very kind and always helpful. Sometimes I can be pain in the neck bc I came back with products I didnt like but the ladies werent rude or anything. They offered if Id like to exchange into something better or just to get my money back. Yesterday I returned a foundation I didnt like (Urban Decay Waterproof), and I got my refund a day after. Great customer service. And Id like to give a huge shout out to Kat Von D Lock it Tatoo foundation! Its full coverage and covers my blemishes with just one coat! Ive already used up about 8 bottles and I am in love. Best foundation ever if you have acne scars.

M D

This Sephora is probably the reason people go to Ulta instead. Called in 30 min before store opens, and asked them if they had a product in stock, associate said yes. I said "can you hold please", she said "until when"? I said Ill be leaving my house in a half hour. She asks me for my name, says its put on hold. I go there to pick it up exactly when I said I would and the associate just repeats herself saying "we sold out of item when we opened store" what part of putting item on "hold" was not understood? Why bother asking me for my name and wasting my time then? Horrible service, Im sticking with Ulta Beauty.

Violet Kelley

I always like going to the Sephora in the Macys wing at Willowbrook. The people who work there are always really nice, friendly, and helpful. I was surprised they treated me so nicely because I am very young. I worried they wouldnt take me seriously if I went there without my mom. They helped me a lot though and offered me free samples. I go there all the time to buy stuff now.

Stephanie Tina Teng

The store is too small and the testers sometimes run out of products. I wanted to get color matched for a foundation but it took way too long... The checkout line took forever too. Unless Im desperate to get something- Ill go to the other Sephoras.

Yuliya Kozlova

I was pleased with the make up that she did.but the next day I got a red rash on my left side of the chin.i have to go to the doctor now to see what it is because its not going away.They Dont properly sanitize the make up and the brushes.

nhatii shoulars

Terrible the employees were not helpful to me at all.One employee was very rude to me and was very pushy on a product she wanted to sell me,there were no testers in sight.Im very disappointed and would never go back again .

Sam M

No one ever knows what products they have. The employees dont know what products we ask. They are lost. Its the third time there and we had a bad experience three times. Its the worst Sephora in NJ.

Claudia Thurman

Great products and excellent attention