Hertz Car Sales Cincinnati

Category:	Used Car Dealer
Address:	1438 E Galbraith Rd, Cincinnati, OH 45215, USA
Phone:	+1 888-422-8756
Site:	hertzcarsalescincinnati.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM Closed

Location

Photos 19

Reviews 13

Charity Williamson

I simply had to write a review about my experience with Brian from Hertz. I dealt with him for an entire week as I was trying to find an affordable, low mileage car that would better suit my lifestyle. Unfortunately, the car that I ended up with was not at Hertz, but at another dealership that I will not mention... Lets just say the buying process at the other dealership was a NIGHTMARE. The ONLY thing that prohibited me from buying the sexy black Elantra that I wanted was the fact that I could not get a loan small enough for the remainder of my old cars loan and therefore would have been stuck paying for two vehicles. Brian was EXTREMELY patient as I test drove a few vehicles and asked a million questions. I never ever felt taken advantage of as woman in terms of being misled or perceived as less knowledgeable about purchasing a car. Brian kept up with me in a timely manner but NEVER annoyed me. (Ive definitely been annoyed by dealers in the past.) He was humble and informative! He also has a very good personality that is void of any deceit. I wish SO much that I could have bought a car from him and avoided the AWFULLLLLLL experience at the other dealership, but my partner plans to purchase a car this year, and we already discussed that Brian will be the first person we call.

David Deckard

Bought a 2015 Hyundai back in November, Wrote a check for deposit. They deposited it November, Then They tried to cash it again in December. Then they turn it over to collections because they didnt get paid twice. They create a complete mess and seem to have a problem with keeping accounting straight. Just a little update. They just tried to run check through for the third time. $4300 check they cashed on 12/2/15 . Hertz ran check through again on 1/2/16, and just tried to run it through again on 1/28/16 I only give $13000 for the car with $4300 down. In three month they tried to get $12900 out of my account. No wonder Carl Ican bought into this company. They need all the help they can get. Hope he starts cleaning house with Leon the useless manager running the circus on Galbraith. Stay away from Galbraith Hertz locations. Once you go into financing office. Turn on you phone recorders. They cant be trusted. Customer Service horrid !

Alicia Watts

Bought a great car for a great price in November, the car buying experience was fine. We had researched before going so we had an idea of what we were going to get. Financing was fast and painless. Unfortunately it is now almost the end of January and we have yet to receive the car tax "refund" as they called. This will probably be the thing that sticks out the most from my experience and will likely be the reason we do not go back. I have made several calls to the finance department at Hertz and waited days for call backs until we finally break down and call again to find him searching his email for the response. Extremely frustrating, if I wanted to pay the car taxes out of pocket I wouldnt have bothered to bundle it into my loan.

Robert Van Gorden

I was looking for a quality used car for my daughter who recently graduated from college. We had been to multiple well known dealers and received much of the traditional "used car salesman" experience. I selected Hertz car sales as one of our stops because of the moderate mileage on the cars, good Carfax, and attractive pricing. Besides the car itself, what sold us was the great people who helped us with our choice and ultimately the sale. Why? Because they didnt try to "sell" and we were treated as a guest by a Hertz team - not an over eager salesperson. We got an excellent deal and they stayed late to help us finish the paperwork. I highly recommend Hertz Car Sales of Cincinnati

Sowjanya Dwivedula

No haggling, fair and cheap. Everything was straightforward and quick. The manager was extremely helpful. The 2014 Mazda 2 had an oil change at another company before they sold it to me, but the oil plug wasnt screwed in properly, so all the oil dripped out on the freeway, had to get it towed and get it fixed. But the manager fixed everything, he talked to the other companys manager, got them to reimburse all expenses, do all the necessary inspections and even give us a free coupon for another oil change! The staff is also amazing, they dont try and rush you into making a decision, youll surely have your peace of mind.

Mark Lasson

DONT WASTE YOUR TIME. Called them about a vehicle. They didnt return my two calls. Third time I got them to answer. Said we were coming from out of town to see a specific car. They sold it. I understand cars can sell and they cant be held, but your lack of communication on returning calls and lack of a courtesy call when the one we were interested in is unacceptable. Your leadership needs to do some training.

Justin Chasteen

Dont do it! I bought a 9,000 car and when I got home I looked over the contract, total was 18,000 with pointless fees. What the heck is other charges paid to others on your behalf 11,000 dollars. The most important part is the cancellation part, and the pay no interest if you pay it off before a certain date is just all checked with N/A. I wasnt even asked, so how could they put N/A! Real life con artist.

S C

Hertz car sales is a great place to buy a car. The prices are the best you will find around this area. The sales staff is very knowledgeable and friendly. Stephen Salyers is a great car salesman. He goes out of his way to help put you in the right car. He makes buying a car stress and hassle free. I would recommend him and Hertz to all my family and friends.

Vince Pachiano

You can tell a lot about a place by how the sales staff treat each other. As I was asking questions of my salesperson, the other sales people were helping out. Not in an annoying way, but in a "guidance" way. For me, car shopping is all about information, and I appreciated the extra information

Kimberly Alford

Knowledgeable, professional staff and best no haggle prices around.I heavily researched prices and they could not be beat. The manager was very fair and accommodating to ensure we were satisfied with with our vehicle. I will definitely be back for the next car I need to purchase.

claire holten

I just bought a super cute Mirage here! Everyone was super nice and the car was a really good deal! I would highly recommend this dealer for their friendly attitude and low pressure. I will follow up after I have had the car for a while and put some miles on it :^)

cameron harrison

I have never experienced a group of people who have just not wanted to do their job more than these people. It is absolutely astounding the circles that they, and Hertz in general, will send you in just so anyone can avoid doing what they are supposed to be doing.

Jonathan Wood

Great experience at Hertz car sales. Sales people were honest. No haggling. The staff and manager were accomodating and went out of their way to make sure I was satisified. Car pricing was also the cheapest around.