Category: | Used Car Dealer |
Address: | 9253 Cincinnati Columbus Rd, West Chester Township, OH 45069, USA |
Phone: | +1 513-759-5470 |
Site: | aplus-autosales.com |
Rating: | 4.9 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–5PM 9:30AM–5PM Closed |
MI
Michal Bonino
I wish I had known about this dealer many years ago. I would have been convinced then of the real value of owning a late model, clean and low-mileage vehicle versus buying new. I had always bought new until I needed a car for my teenage daughter. A Plus in our neighborhood and my daughter encouraged me to stop there. We went and browsed the cars in the lot after hours and were impressed with their selection. I talked to the sales manager the next day and he had us take the car for an extended time for a test. He told me that our transaction would be easy and painless. I didnt realize at the time how true his words were. He gave me his best price which was below the Blue Book by a good bit, provided financing, an extended warranty and GAP insurance coverage inside of 30 minutes. It was truly amazing how simple the deal was. I was used to hours spent at new car dealerships going over paperwork. Dont get me wrong. Theres paperwork, but its as streamlined and efficient as is possible given the rules. And what was so impressive about the place besides its great selection and pricing was the truly friendly and helpful manner. The folks who run A Plus probably have over 100 years of automotive industry experience and it shows. There was no question they didnt have the answer to and they know customer service. Nothing phoney, pushy or unpleasant about the place. I knew I was dealing with people who are really interested in helping people find the best deal and keeping them as long term customers. Ive bought two cars from A Plus and both have been great deals. I had a slight issue with my second car and they went way beyond what a national dealer or repair shop would have done. As I said, I wish I had known about A Plus years ago and I would have saved myself a ton of hassle and grief over car buying. I wish I could buy a car from them every year. I may not be able to do that, but I know that as long as Im buying cars, I will buy from A Plus. No dealer is perfect and no car is perfect, but with A Pluss friendly, helpful, honest and experienced staff, youll come as close to perfection as is possible.
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Anthony Shaeffer
After searching the internet for months, I finally came across the Toyota 4runner I was looking for. A+ Auto sales for me was located over 1000 miles away however. After looking at customers reviews on any site I could find, Yelp, Google, Facebook, etc., I found them to be a quality company I wanted to do business with. I applied for financing and was approved. Rob contacted me about my approval and then helped walk me through the process to get comfortable with the vehicle. My only concern was not being able to fly into Ohio to see the vehicle myself. Rob went the extra steps to point out the few scratches it did have, provide me with an updated mechanical report, Carfax and then do a complete 360* video to show me in detail the vehicle itself. I found Rob to be a great guy and someone I know I could always be friends with. I became very comfortable with my decision to buy from them after receiving all this support. I than had the car picked up and delivered to my front door in Colorado. Once the vehicle arrived, it was completely dirty from transportation. I signed off not knowing if what Rob had told me was correct to what the transportation company had received. This would be my first test drive. I took it to my local car wash and once washed, I was able to inspect it in detail. At this point, I was very impressed. I seen the few scratches Rob pointed out and was perfect as he described. My only complaint is that the inside wasn’t as detailed as I hoped to expect. I’m kinda OCD. Not at all my main concern as the vehicle itself was outstanding. Overall, I can say with confidence, this company is by far one of the best companies I have ever worked with. Period! Their name does say it all. Thanks for making my buying experience the best one I have ever had. And Im saying this having bought a 20k 4runner from over 1000 miles away Keep up the good work! You guys rock!!!
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M Hayden
Youll notice the people below mentioned they have bad-to-OK credit. For those out there that have a solid credit rating and are just trying to purchase a used car, this place can be a pain. I dealt specifically with Rob- he tried every upsell-related sales tactic in the book. Do yourself a favor and get your trade-in (if youre going that route) appraised by CarMax before you take their offer. Use that as a haggling price- I was told I wasnt going to find a better trade-in value out there until I came back with a CarMax offer. Also find competitive financing from your bank or a credit union they dont have a partnership with. Theyre so desperate to get the commission from KEMBA credit union and their other partners that they will usually proceed to offer you a better rate than what your sources offered. Lastly, know that if you purchase the VehicleOne extended warranty from them that you have up to 60 days to cancel. The salesmen get a commission for each warranty they sell so naturally theyre going to pressure you into purchasing. My favorite line as I canceled my warranty was "Youre going to regret that...dealers have service departments for a reason." Thanks for the advice Rob. I just purchased a well-regarded Japanese car with stellar reliability reports from Consumer Reports. Dealers have service departments for maintenance (wear and tear items such as oil changes, tires) too. You know...stuff not covered by your warranty. I have purchased several cars in the past and I really dont appreciate this stereotypical used car salesman behavior. I cringe when I think of people who likely left here thinking they were being treated with total transparency. That being said, everyone was quite hospital and friendly both over the phone and in person. Hope this review helps others.
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Teresa
I had been dreading & fearing going shopping for my second car, wanting to make sure I made the right decision. I had been looking around for weeks online searching for a car I wanted & for a good price. There were other options with the car shown on A+ Auto Sales site, & my dad & I called the dealerships to get a idea of if they would take a trade in for my old car & schedule coming in to check out the car I had my eye one. Rob was the one who answered, and immediately from the rest of the dealerships, he stuck out for his friendliness, honesty, & already showing he would be willing to help me out. We decided we wanted to first hone in on this car first, making the other ones second. We drove about 26 miles to get there & were definitely not disappointed. Right off the bat, we talked to Alex the owner who was very cordial, & had already been heating up the car beforehand for us to drive around when we arrived. I fell in love with the Toyota Corolla the second I saw it & definitely after I got to actually look at it & drive it, but was still worried I would make the best decision & within my budget. Deciding after what great condition it was in, we started talking buying it. Throughout the process, Alex was very helpful, thorough, putting no pressure or stress on me, & to help me with my decision & which really sold me the deal after the offer for my trade in & lowering the price, offered me insurance. After that, I knew I was making the right decision & confidently purchased my first solo owned vehicle. I will definitely consider coming back for my next car & will recommend it to anyone searching for a quality used vehicle! :) Thanks again Alex! :)