Related: | national city motorcycle |
Category: | ATV Dealer |
Address: | 472 W Buena Vista Blvd, Washington, UT 84780, USA |
Phone: | +1 435-673-2444 |
Site: | rockymountainatvmcdealership.com |
Rating: | 3.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Anthony Phillips
I purchased a new 2012 KTM 250sx from ProCycle Sports in early summer of 2011 when the bike had just been released.This dealer --told told me on the phone that they offered military discounts but when I arrived from Las Vegas to make the purchase, would not honor the discount. They stated that the reason they would not honor the military discount is because the bike was a high-demand item and it would sell quickly even if I didnt buy it. --They incorrectly rerouted the throttle cable through the number plate. Im not certain why theyre rerouting cables on brand-new bikes. --They charged me an additional 3% fee for using a credit card. --Both Sales and Service staff were unfriendly and unaccomodating. --Their price was inflated compared to other west coast dealers.
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Derek Graf
The parts counter guys were great and provided good answers to my questions. However, the older gentleman who was actually performing the work on my bike was a bit condescending and rude at times when explaining the issue my bike had and what it would take to fix it. When I told him that I would get back to him on whether to perform the repairs on my bike (which was over $1K) he just turned and walked away from the parts counter without saying anything, even goodbye. He alone drove me away from having my bike fixed at his shop. A little customer service would go a long ways for this company. In the meantime, I think I will buy parts and get work done from other places in town.
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Landon Reeves
I went there to get a bolt kit for my bike. When I walked in I was looking and then asked the guy at the front desk. He sighed and then said there over there and pointed. Kinda like my money was an inconvince for him. I have spent over 10 grand with this company in the last couple years. And the store in payson is amazing but this store is a joke you go to ask them a question and they say go to the dealer. And the list goes on I will never step foot in this store and none of my friends or family will ither and I grew up down there and desert raced for a long time. And used rocky mountain for everything. Dont wait your time at this store go to moto zoo if you in saint george.
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Dr. Tara
5 Star-Service both for my bike and customer service is superior to what I have experienced from any bike shop. The service tech did a ton of research to solve an installation issue. The team called me back timely with details and they were a pleasure to work with and the technician staying up most of the night was able to solve my problem. I dont rate 5 stars often and I am happy to give this amazing dealership a 5 (the best in Southern Utah)! I will continue to use them for my service needs and next purchase.
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b t
These guys are great. Always friendly and helpful. Great prices on things you need to buy to maintain your bike. The showroom has bikes to sit on and look at. They have also gone out of their way to make to provide excellent service for me and they havent tried to over charge for service compared to the other 2 main dealerships in town. Strongly recommend these guys. The manager and whole crew are helpful and provide excellent customer service, which at times is hard to find in the St. George area.
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TA U
Bought my Teryx from here, very cool people very polite. Ive been to other UTV dealers in town where they have these front desk people as if it was a doctors office. If you by-pass them the sales people dont even bother to ask if you need help. Anyways, i always just go to Rocky Mountain either here in town, online or when Im up north. I fully recommend them, they will accommodate most request for example if you need to borrow a trailer to take your new machine home. no problem.
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jokerkdk
If any missed calls were from here, its only because they are so busy and DAMN good. Neil the bike mechanic is easily one of the best in this state, and id trust with any motorcycle i ever purchase. The guys in the front are awesome, and always treat me with respect and a smile. Thanks for everything you guys, sincerely appreciate it. They fixed my Ducati monster, MANY times, and are the only ones for hundreds of miles that can do so. WP sirs
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Carlo Sanchez
These guys are TOP Shelf. They are extremely knowledgable and went out of their way to help me. All the bike shops in Salt Lake were hundreds of dollars higher on their prices and I still saved money with the drive down. Then when I had a problem with the bike that was out of warranty Tad the mechanic took care of me. I will always buy my bikes from them and their customer service ia second to none! !
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Joachim Muller
I was on a motorcycle tour through the area (1000miles into it) and I was in need of some specific mineral oil for my hydraulic clutch. A phone call with Jason (general manager) I was told that the shop carries it, I rode 100 miles to get it and the service could not been better. All guys at the shop and specially Jason were really helpful and enable me to carry on with my ride. Thank you very much, Russ HP2
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Ryan Brindley
These guys give the best service hands down. I have a new Polaris ranger but just purchased a new Kawasaki mule pro fxt I love it so quite rides so good. Its a better machine than my ranger for less money way more versitle. If you in the market for a side by side talk to Jason or Jake they will take good care of you
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Robert Ghoslin
Counter staff friendly and helpful. Quick to order items if not in stock and normally available by next day. My experience over the years with RM ATV/MC here and Internet has been outstanding. Only downside is no military discount at this time. Would be great. To see that change.
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Jonathan Hardman
The 3 times Ive been in, the guys Ive talked with are rude, and give the experience they could care less if you were in. One guy in particular. If he were my employee, Id let him go if coaching didnt work. Not the iconic brand youd expect. Last time I go in.
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RedRockDualSport ADV
Ive never had a bad experience here. The staff are great and very knowledgeable about bikes and the local area. Most of the time if you order a part on a week day before 4pm it will be there the next day. Without a doubt the best shop in Southern Utah!
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Aaron Thompson
Very helpful staff at the counter. They always have great prices in what I need. They let you browse the showroom without high pressure sales tactics. When possible, I order online to get RMATV cash. Free shipping and only takes one day within Utah.
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Josh Layton
Totally reasonable prices and great service. Took my leaking forks in on Saturday and they told me it would take a week to get them fixed. They had some extra time and they managed to get it done Monday evening.
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DryHeatAndSand
One of the major dealers in St George, its worth a stop of you are in the market for bikes and gear. The show room can feel tightly packed at times but its clean and help is always close.
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A Private User
good service the parts guys had the experience to help me set my bike up (which was priced good) they also took care of me after purchase something you dont normally see, highly reccomend