Category: | Motorcycle Dealer |
Address: | 5171 Morena Pl, San Diego, CA 92110, USA |
Phone: | +1 619-276-2177 |
Site: | triumphsandiego.com |
Rating: | 4.4 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Samuel Berrey
I heard how great this place was so I brought my bike in for service. I got the front brakes done on my sprint. When I pick the bike up I looked it over to see the work they had done. I noticed that the brake rotors had not been cleaned for my new brake pads. 87.00$ labor 79.99 for pads 6.40 tax comes out to 173.39 Not even halfway home while driving the bike gently so that the brakes can seat in. They start to squeal. I call the shop but they are closing for the weekend. When I bring it in I explained what I noticed and thought it was a little strange that there was no evidence of the rotors being cleaned. Instantly the mechanic Im talking to starts to talk down to me like I dont know anything. He says he did the work on my bike and that thats not the case. Then says theres a few things we might be able to do. When Im there I can feel the tension between me and mechanic. There was no sense of Hey well take care of you dont worry about this. It was more like ohh its this guy. I dont know what they did cuz he wont explain it just says theres a couple of tricks we can try. After all that the brakes where only quiet for one day. Ive never had these problems when Ive done my own brakes and thats what Im going to do from now on. It was a huge waste of time and money
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David Parsons
I bought a new Thruxton R from these guys. I did so with major trepidation. Back in the 60s, I bought a new Bonneville that turned out tbe the worst motorcycle Ive ever owned. That bike was a complete pile of junk. I swore Id never buy a British motorcycle again. I stopped by Rocket to look around one day, and I was impressed. Not only were the people great to talk to, but the place had the feel of a real motorcycle shop.So when Triumph announced the Thruxton R, I fell in love at first sight. There was never any question as the where Id buy, and Im happy I did. A few weeks into new ownership, I tipped the bike over in my driveway.The only damage was a broken mirror and a snapped off brake lever. I went to Rocket to order a new one, and to my delight, they took one off a bike on the showroom floor for me! 99% of dealers would make me wait to receive an ordered part. Not these guys. They have my respect and admiration. As an aside, my new Thruxton is turning out to be the best motorcycle Ive ever owned. Thanks, Rocket.
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ULTIMATEJOE7
I enjoy Rocket motorcycles because they are honest and take care of their customers. The same cannot be said about other motorcycle dealerships. They listen and ensure your back out on the road quick fast and in a hurry. Service, parts, sales all A+ customer service. I leave stars is for improvement and to continue to set their bar high for customer satisfaction only. Seriously, from purchasing to just getting me back on the road riding rocket motorcycles surpassed my customer service expectations. They even listened to my B***ing and complaining, all while remaining professional. Last visit I got a free T-shirt! Whats not to like?!Rocket motorcycles will be where my Tigers800xcx gets services as long as Im a local.
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A Private User
Fantastic service! After shopping around the area for my Triumph Bonneville I finally found Rocket Motorcycles and was impressed with the service and the ease at which I could make my purchase. I really appreciated the no hassle atmosphere, I was able to make up my mind at my pace. As far as the purchase part went, it was outstanding. They let me know about deals and discounts I didnt even know I could get. The fact that their Bonneville was more affordable than the other dealers AND they gave me discounts has me loyal to this place. Highly recommend to all my friends.
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Adrian Jimenez
If you own a triumph or are looking to get one, Triumph SD is the place to go. The staff are so friendly and very knowledgeable, they have helped me with parts and service. Id also like to give a Tim in the service department a shout out for the awesome customer service he has given me. He has personally checked my bike out when Ive had concerns or issues when all other technicians were busy. I felt that he has gone the extra mile to ensure that my bike was well taken care of. All of my services have been attended on time and they are fast.
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Hand Banana
This isnt some Harley dealership where you get pressured from the minute you walk in to open your wallet. These guys love these bikes and you can tell. Whether youre buying a bike or a part, youll be treated like a person, not a number. Partnering with rocket seems to have worked out very well for them. EVERYONE there is awesome.
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Craig Shrand
Currently Triumph LT. Third bike from these folks. Personable, helpful, knowledgeable. Merging with other dealerships, I understand. Able to incorporate and renew services that evaporated when previous owner passed on. Righteous dude that impacted customers greatly.
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A Private User
Bought a beautiful used Triumph Daytona from these folks, and got great service. They set up the bike for me, helped me make mods, even did some things for free for me. Service was fast, on the mark, and I think I found my new dealer.
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Alfred Ramos
I went here and was about to buy a motorcycle and then they told me it was already sold, which was a lie because it was obvious they didnt want to sell me the bike for some odd reason. It wasnt Jeffs fault, but some old tall Asian guy.
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Andy Olsen
recently remodeled, so many more bikes on the floor, and a whole new attitude from this dealership. if i were to buy a triumph it would be from here, hands down no matter what.
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Daniel Erb
Super friendly and helpful staff. Zero pressure whether your buying a bike, bike stuff, or getting service. I wont go anywhere else in San Diego!
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Richard Hogrefe
I wouldnt buy a bike from anyone else in San Diego. These guys are the best. Mark is looking down proudly.
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Chris Carr
Amazing costumer service! They have an water desire to get to know you and help in whatever way they can
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Giovany Hernandez
Great bunch of guys and they go great work as well. I trust them always with my speed triple
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tony real
I buy zero electric motorcycle parts, great pricing and service. the shop of the future.
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David Wales
Formerly Rocket New owners, same great techs. Best dealer prices around.
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Paul Sapiano
Small local Triumph store. Extremely helpful staff, knowledgeable.
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scott criss
Friendly staff. Great bikes. Financing is cheap.
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Brooke Porter
Decent selection, primarily Bonneville line...