|Address:||1015 Washington St, Norwood, MA 02062, USA|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–5PM 9AM–5PM 12–5PM|
We have purchased several appliances from Poirier. Recently had an issue with our dryer that I thought would require buying a new unit. I stopped by the showroom in Norwood and spoke with the sales rep. After explaining the issue, he suggested that I speak with Tony in their parts department as it may be an easy fix. Tony was great, he told me what the issue likely was and showed me diagrams of where the part is inside the dryer. I was prepared to buy a new dryer but $37 in parts + 30 min of my time and everything is working fine. I honestly cannot name another business who would help their customers that way, which is why we will be customers for life.
I bought my washer and dryer several years ago and have been happy with my choices. My dryer was not heating up and I called for service. A woman answered and suggested I check with the vent to make sure the lint was clear. She said why pay for a service call if that is the problem. Unknown to me, my son-in-law put a beach chair against the vent. The chair was moved and problem was solved. I dont know too many places that would help a customer save money. Thats why if I need any appliances or service there is only one place to go. Poirie. THANK YOU!
Lauren E Belmonte
I purchased my refrigerator through Poirier and it was a great experience! I was having trouble finding the perfect fit for my small space and the sales associate did all the work for me. They found the perfect fit fridge, delivered, and installed. Based on the great service I received, I will be purchasing all my appliances though Poirier! Thank you all again!!
A Private User
Their service is unbelievably great. Not only do they try to get to you ASAP, they do a wonderful job. I have purchased most of my appliances with them and will continue to do so. Knowing that they are there for me when I have a problem makes me feel confident that when and if I have a problem, I wont have a problem with them fixing it.
Beware if you need a repair. Cost me $150 just for a service call. The technician was extremely pleasant and knew his stuff they replaced a board in my fridge and they were here for a total of 20 min. Thats about $700 an hr. But it is fixed
Parts are overpriced compared to online, but they had the replacement washing machine pump that I needed right away. Large selection of appliances, including high-end and semi-commercial lines.
I walked in and asked for an Oven Element; purchased and didnt have to order online and wait. They were friendly.
Clean and professional high end appliance store.
If you want expert advice, youll get here.