Kundert Volvo Cars Of Hasbrouck Heights

Reviews 8

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Paula Dombrow

We just purchased a 2015 XC60 here with around 23K miles on it. Volvo kept its word on the items they said theyd fix. There was a scuff on the side mirror which we noticed prior to purchase. The sales person, Al, said hed make sure they took care of it. They did. They also promised to always have a loaner available if we make an appointment in advance. They did. They also fixed the broken visor mirror/light which we noticed was broken after we purchase the car at no charge, and sealed/minimized a tiny chip in the windshield drivers side which we also noticed after we purchased the car at no charge, and put on our license plates for us. The only thing they didnt come through on were protective floor mats. We were given the impression theyd throw them in with the purchase. We ended up having to buy them as it was unclear when theyd find some that fit our car that I guess were going to come from a used vehicle. This was not made clear initially. Also, the initial paperwork and some details about our loan werent made clear upfront until we were signing for the car. But it appeared to be a miscommunication. Overall though the service and experience at this Kundert Volvo from sales to service beat any other Volvo dealership weve been to. They were not pushy. They let us test drive the car on our own. We purchased our car here because of the family run feeling of this dealership and because they seem honest and professional.

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Manny Almonte

I had a great experience at kundert Volvo with all involved, when I was in the market for a new crossover wagon. From Nicquelle Denney, the Internet Sales Manager who answered every question I threw at her and made me feel like she was there to help me make a decision, rather than pushing an appointment to the dealership; to Jarilton Cruz, who ensured my new Volvos delivery was as smooth as it could be, teaching me all of the features and providing info on the Volvo accessories I wanted; to Finance Director Erin Kundert, who made me feel at easy in her office, went over all of the necessary documentation, and welcomed me to the Volvo family (literally, her family owns the Kundert Volvo dealership). I must admit that I started the search for my new vehicle with the Audi Allroad as my first choice. Upon doing much needed research, I ended up loving the Volvo V60 CC. Especially with the deal being offered. I started working on a quote and inventory availability search with 5 different Volvo Dealerships in the area. From day one, Nicquelle "Nikki" Denney took the lead with very straight forward transaction, with all of my questions answered and timely addressed, which is exactly what I was looking for. I couldnt be happier with my new Volvo, and I couldnt be happier with the dealership I got it from. Kundert Volvo earned a client for life!

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Janice Breeze

Having Chip as a service advisor is a dream. He promptly updated me as to the problems that he found and time and cost of the work that my car needed. He was respectful and accommodating and made recommendations in my best interests. Chip is a consummate professional who takes pride in his job and easily deserves the highest of praise. It would be hard not to be a loyal fan. Not only is Chip unusual for his earnestness and excellence, so too this service center for its zealous commitment to the customer and acting in good faith. Brian, the EXTRAordinary service manager, takes a long view in terms of business practices, and acts to cultivate a relationship with the customer, rather than make a killing in every transaction. Some of the work performed on my car, actually more than a little, did not show up on my bill. Brians manager, Billy, took my car in and provided a loaner, without an appointment, and followed through on every detail I addressed. No dealership could compete with this one. Even the physical setting is impressive. It feels like a high-end hotel. The waiting room feels like a comfortable living room. I’m looking forward to returning.

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Linda A

Mike was excellent. He knew exactly what needed to be done. We scheduled an appointment to drop off my car for repairs after another driver hit my car. He knew that the damage to the car would require more work than the drivers insurance approved. He worked with the insurance company and had them approve the additional work as well as an additional days car rental. I did not have to do a thing. The work was excellent. This dealership has been providing all my maintenance and repairs since I bought the car several years ago. They customer service is excellent, I never had to return my car after a repair was completed for additional work, the prices are excellent. The service area and waiting room are always clean and comfortable.

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Jim Stansberry

Ive been buying cars for 40 years and I found a breath of fresh air here in Hasbrouck Heights at Kundert Volvo Pre-owned. After 2 horrid weeks of dealing with incompetent, unprofessional, ignorant and just plain dishonest used car salesman, I had a stroke of good luck in discovering this establishment. From my first phone conversation with Al, to meeting him and Jesse -- and then buying my new Volvo S60-- it has been a perfect and pleasurable experience. These two gentleman are not only capable and expert representatives of Volvo Automobiles, but they met and EXCEEDED my needs and expectations. A first class act from the word go... if your looking for a pre-owned Volvo--this--IS THE PLACE.

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Luis Sierra

Having owned Volvos before I looked at was available to replace my wifes leased car. The used XC90 looked appealing because it was purchased and maintained at Kundert. We met Tony Calderon who turned out to be one of the most professional salespersons I have dealt with. Tony took us through the entire process at the pace we wanted to take; showed us the maintenance records, went over the entire car with us and had the shop replace some items we asked for. When he delivered the car it was detailed and presented in such nice manner it could have passed for a new car. Splendid job Tony, in my book you are number 1 !!!

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Susan Wagner McKenna

The entire purchasing experience was a pleasure. Tony in sales was extremely helpful, and has extensive product knowledge. Erin was great in the finance department and even Billy the owner was involved and available. While buying a car can be a daunting experience, the folks at Kundert make it easy and non threatening. This is a very professional group and I would highly recommend them to anyone wishing to purchase a Volvo. Although this dealer is not around the corner from my home, I will be taking my Volvo back to Kundert for any service needs since I had such a wonderful purchase experience with them.

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Jimsy Wimsy

Five Star Service! Of course for my vehicles great servicing, but it all starts with my Service Reps. professionalism and friendliness. I am totally comfortable with Kundert Volvo! I dont know anything about my cars mechanical aspect, but I do know that for the past 7 years, I have received truly exceptional service . The pricing is comparable too. Excellent value! And, I am always greeted with top notch professionalism and respect. Many thanks to the Kundert Volvo of Hasbrouck Heights Service Team and a special thanks to my Service Advisor, Pete Pesce! I wouldnt trust my vehicle with anyone else.

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