Category: | Used Car Dealer |
Address: | 1700 E Airport Fwy, Irving, TX 75062, USA |
Phone: | +1 972-579-1058 |
Site: | hertzcarsalesirving.com |
Rating: | 3.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM Closed |
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Suzanne Rainwater
I hate salespeople. I hate buying cars. I am terribly impatient. I know what I want and I wont settle. Daughter needed a new car and wanted a Yaris so we thought wed give Hertz used car sales a try after a horrible experience at Park Place Toyota in Grapevine. Elvis, the salesperson at Hertz, was honestly one of the best salespeople Ive ever worked with to buy a car. He stayed open late for us on a holiday weekend making sure the car was exactly what we wanted and all the little fix-its we wanted were complete before we bought it. He even offered to make an additional key for the car at no cost to us. He was so very kind and patient with us. The price of the car was exactly the same as we wouldve paid at any dealership, but it also came with a 1 year warranty. Plus, 5 days to return the car if we didnt like it. I have nothing but positive things to say about Hertz used car sales in Irving and our experience with Elvis and would buy another car from them without any concern.
HA
Haider Abbas
Horrible business. They rented a car out to me for a couple of days and put a hold on my credit for about $250. They said the rental charges will be waived if I purchased the vehicle. When I went back to purchase the vehicle, the car could not be sold as it could not pass state inspection. They sent the car to a mechanic to fix it which took a few days. Even though the car was with the mechanic, I was still being charged the rental days. The hold on my credit card went from $250 to about $1,200 during that period of time. Car was fixed and they were finally able to sell it to me. They said it will take another 10 business days for them to process the sale and remove the hold. All of these problems could have been avoided if these people would have inspected the car to make sure everything was mechanically okay before they rented the car out.
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Paul Stoker
I helped my son to buy a car from Hertz in Irving. The car is great and the price was right, but hes been unable to obtain his license plates and title. Ill freely admit that my son was initially at fault as he moved after the purchase and didnt promptly notify Hertz or FedEx of his new address. However, weve been dealing with the Irving dealership for the last week and, despite promises of immediate action, no results to date, and Ive not been able to get phone calls returned or emails (sent last week) answered. Im posting this at 4:45PM on 09/02/14. Any updates or information of any kind from Hertz Irving is VERY appreciated.
JO
joshua anderson
Wonderful place to buy a car. No pushy pushy bait and switch. The salesman we dealt with, Lou, was very nice. He even gave us a couple of his personal cold drinks. The finance gentleman was very meticulous in making sure that we knew all of the financial details. The General manager made sure that we were taken well care of and that we were pleased with the deal we were getting. I highly advise any one needing a good used car to come here.
JU
Justin Palmer
Good service from this place. Elvis ( the sales guy ) was helpful. Everything went smoothly without extra credit checks or other nonsense. The only bad thing I can say is that they try to offer you some non needed extras, like warranties and gap coverages. They lay it out in a monthly cost instead of total cost. So watch out for that part. I told them I wasnt interested in any of it, and they proceded without delay.
JU
Julie Tanner
Smooth process from beginning to end! Maria was amazing! She was very attentive & kept us up to date through the buying process. We did everything remotely & this was the fastest & easiest car buy we have ever experienced. Definitely going to buy the next car & the next car & the next this way! Thanks for the smoking deal!
EL
Elias Vargas
Saw car I wanted on Cargurus. Went to dealer car was actually priced lower than website Elvis yes Elvis was polite, respectful ,and very helpful. Financing was a breeze overall it was a great car buying experience. Would recommend Hertz Car Sales to everyone.
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karina enriquez
Worst Service ever!!!!! Scott Wallace is a very rude sales rep! He is very inpatient, disrespectful, and should not be working here!!! I would expect better customer service from such a company!! I hated it and will not be back!
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Sherry Caldwell
This was a very smooth process. Ken Shepard took the time to find the car that my son had his heart set on and within the price range I wanted. It really was no hassle and haggling (my purchase was made in December 2014).
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jenny guillen
Hate this place. If I can put a negative star I would too. Scotty Wallace a salesperson from there is very rude. I dont even know why he should be even working there if doesnt like his job. Dont come to this location.
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Mr. D.
Slipped a "Road Hazard" service contract into the drive-out price, which had been offered to me as a "free gift." Not.
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Bidhan Sutar
Sales Executive are pretty bad, not clear about the inventory informations.
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Jared Stotts
Friendly and fair
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Matt Cragun
Friendly People
FA
Fahad Chowhdury
Takes too long
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Luis Cuba Cubano
Good people
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Mike R
So easy