Category: | Electronics Repair Shop |
Address: | 936 Melbourne Rd, Hurst, TX 76053, USA |
Phone: | +1 817-616-3225 |
Site: | onsitecellularrepair.com |
Rating: | 3.6 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM Closed |
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A Private User
First of all, after reading the review from Dustin I just wanted to clear this up. MyTouch 4G glass repairs from this place go for $90.00 after being quoted from more than ten different repairs from all over the metroplex I can guarentee that OnSite checks and lowers their prices as much as they can. OnSite has been based on truly honest and caring opinions for over five years. They have over twenty-five years experience in the cell-phone repair buisness and have done right by me for two of them. They have never been rude and only order the highest-quality replacement parts. If anyone needs to know a price on ANY repairs then just call them with your model number to your phone and tell them whats wrong with it! I guarentee you wont be disappointed. They do right by their customers the first time. There is a reason why GRS went out of buisness. That is all.
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Cynthia Encinas
Brought my iphone 5 in with a cracked screen, I could still use the home and lock button, but the screen was not working, but still could power on. Well you know, they did fix my screen, and it did work, but the lock button no longer worked. When I brought it back before 30 days, with the receipt and signed form, they explained that I couldnt prove that the lock button worked prior and they would charge for the repair because their notes stated "screen blank, no tests." Seems like they knew what they were doing when they wrote that down so they could prove that I couldnt prove Great business practice to break customers products and then they have to come straight on back! Super shady. Sad too! Ive used them before and thought they priced things well and worked quickly- but dishonesty I cannot tolerate- this is what online reviews are all about.
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A Private User
It was ok. Went in there to get my 4G repaired. At first, they quoted around $175 or so, but then they realized it was the 4G with the front facing camera, and said that it would cost over $200. So, I saw Dustin below mention GRS (This is what their name is now I guess, the sign says GRS) and went across the street to check them out. I like to scope out and see different prices to get the best price. GRS quoted $160 for the screen, and I asked, for the galaxy S 4G, and he was like yes. Total will be around $171, and thats not that bad. Better than $200 or so, and I was also quoted from another place for $180.
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ROCHELLE BORNHEIM
I was just at this location to drop my phone off to repair a broken screen on it. I filled out the paperwork and worked with Ashley. She told me it would take an hour to an hour and 30 to fix, but they could do it. Upon her removing the protective glass on the front on my phone, she realized it was just the protective glass that was broken and not the display glass. She save me the money to repair and although they could have told me they had replaced it and had not they were very honest and charged me nothing. I highly recommend them for their honesty and professionalism. Thank you!!!
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Olivia Newton
Terrible experience. They will not fix their own faulty work. Had screens replaced here twice and they malfunction.Also unable to fix power button on Iphone. Front desk personnel simply say you should go to Apple store instead because we cant do it, on 3 separate visits. Dont be in the cell phone repair business if you refer all of your customers to Apple. Dont waste your time or money here. Youll have more issues in just a couple of months and youre better off going somewhere else in the first place.
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Jay Koons
I was at the shop today, to pick up my ZTE max phone, with the skeleton ripping out of the face on my screen, the little Asian guy with the glasses had a strong attitude towards me, You know me already Corbin, I been dealing with you now, 4 years.. I will come by the shop to talk to you about this in the next couple of days, thank you sooo much Brother as always for the help in my phones.. Jay Koons
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Dustin Drerup
Please dont go HERE!!! Went in there to get my MyTouch 4G repaired and they reported my phone had been open before, I dont even know where to begin on taking apart a cell phone mind you, and was quoted a ridiculous price on the repair. I went to Global Repair Solutions across the street and they took great care of me. I repeat on-site staff are rude and cheap-skates. Do not go there for ANY repair.
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Mark A
I came in with a busted I phone 6s to the point where the screen was destroyed & shattered. I got it back in time as advised, and it is literally looking brand new. Pay a professional to get it done fast and quick like this, or go watch you tube.
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H Davis Tubre
A number one repair group that is economical. They are efficient, friendly and a quality repair group. While waiting visit Ms Saigon, a great Vietnamese restaurant next door.
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Brian Traughber
Fixed my wifes phone in 30 minutes. Thought it would be more expensive, but they just cleaned it out, and that worked versus replacing a part. Honest, fast, and courteous!
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A Private User
Repaired my cell phone after shattering it on concrete. Better than new and will def. recommend/come here again!!
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A Private User
Vic Jones I love onsite cellular, everytime no matter the issue always solved customer service top knotch.
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Pong tran
bad communication, hang out on me while I was asking question. really bad , i wont not go this store.
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Jason
Great customer service! Thanks Corbin I will be back
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kim pentico
Fast and wonderful service! Thank you!