Category: | Computer Repair Service |
Address: | 2225 W Southlake Blvd, Southlake, TX 76092, USA |
Phone: | +1 817-488-7870 |
Site: | qcomputerrepair.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
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Jared M
DO NOT GO HERE FOR REPAIRS! And avoid misleading reviews entered by Quick Computer Repair employees. In 10/2013 I took my computer into the store in Southlake, Tx to have it repaired. After picking up the computer from the shop I took it home to reset my computer to its factory settings. The reset CD that came with the computer no longer worked...every time I typed in the CD key I was now receiving an error message. This has NEVER happened prior to taking it into the shop. So I took the computer back to Quick Computer Repair to fix the problem with the CD no longer being able to reset the desktop to its factory settings. At first the same guy I spoke with earlier said he didnt understand the simple complaint of..."The CD that came with the Desktop can no longer reset the computer to its factory settings"...I don t see how hard of a concept this is to grasp. But for him it seemed almost impossible for him to comprehend. Eventually he said he would fix it. So I gave him the computer and a week later he called and said that the CD ***that came with the desktop*** can now set the computer back to its factory settings. I picked up the PC and guess what...the CD still does not work. Every time I entered the CD Key I keep getting an error message. This never happed until AFTER Quick Computer Repair worked on my computer. So now I have no way to reset my expensive computer and windows 8 to their factory settings. The only way to reset it is to go back to the repair shop. I called the guy up again today to ask if he could show me how to reset the computer using the CD since this is what he claimed he fixed. All I want is for him to SHOW ME WHAT HE FIXED. I mean seriously...if nothing shady was done it shouldnt be hard to show a customer how to reset the computer with the CD. Simple, right?....His reply? "I work on your computer too much. I am done." Then he hangs up the phone. AMAZING Customer Service. So now Im left with a desktop I can no longer set to its factory settings. Im so frustrated that I am now considering seeking legal counsel because I was blatantly lied to. My computer is way more expensive than most computers since it is used for gaming purposes...and it is beyond frustrating knowing that after paying a computer repair shop a lot of money...I was lied to...then left with a computer I can never reset to its factory settings.
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(Addison) Chase Oestereich
HIGHLY RECOMMEND USING THIS BUSINESS! Outstanding customer service and unbeatable turn around time! I needed my screen replaced on my 15" MacBook Pro Retina Display, so I contacted several repair stores. After speaking with the owner of Quick Computer Repair on Tuesday afternoon, he promptly got back with me and provided a price estimate for the part and labor. Not only did his price beat all other competitors, he had the part for me NEXT DAY. I dropped my computer off Wednesday during lunch, expecting it to take a couple of hours. I was wrong. Within half an hour I received a call from Prasad (owner) telling me that my computer was ready. Overall wonderful experience. Again, I highly recommend using Quick Computer Repair. Kind, friendly, excellent customer service, fast turnaround time, and competitive pricing. I wont take my business anywhere but here from now on.
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A Private User
The internal battery in my IBM Thinkpad died, and everytime I started it I had to program the time, etc. I thought I could change the battery myself, but after wasting an hour of my time trying to get at it without tearing up the thing, I gave up and called Southlake Laptop Repair. Their technician Prasad took apart the laptop, replaced the battery, and put it back together in no time in front of my eyes. I must admit that I didnt think it possible to reassemble all the different pieces once he had it apart, but now I wonder if he could have done it with his eyes closed. Cost was very reasonable, and I wont be wasting my time trying the do-it-yourself route in the future. Thanks Southlake Laptop Repair! - Bill Elmer, Weatherford, TX
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Lavada Galyean
After upgrading my HP laptop to Windows 10 I had several annoying problems ! Frustrated I wanted to find an small computer company to work on it instead of a big company that sends it off for a week or 2 for repairs. I found Quick Computer Repair in Southlake TX own and operated by Prasad Rao and was extremely pleased. I was greeted promptly, the computer was evaluated in a timely manner, and I was back in business faster than I could have ever hoped to be. Prasad treated me like a valued customer and I will definitely use him again when necessary. Roland Galyean North Richland Hills, TX
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Steven Make
I called quick computer repair on a Saturday after calling a different local company that didnt answer. Im glad the other company didnt answer because the owner was at my store in Southlake within an hour to get my computer back up and running. My entire business is dependent on my computer and I would not have been able to take care of a single customer since our computer was not able to connect to the internet or our POS system. Im happy to say that since the quick visit from Quick Computer Repair we havent had a SINGLE issue! Thank you so much! -Steven (Owner) Armory Up
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Tami Jones
I have used their service 3 times over the past three years. They are fast, friendly and do a good job. I have not had a problem with any of their work. They recently replaced a keyboard on my Mac after my daughter spilled a sticky liquid on it. It was a very labor intensive job and the keyboard works great!! In addition they have repaired my computer after it crashed due to a virus. Once again no problems after the computer was repaired. I noticed a few negative reviews but that has NOT been my experience with this company. I would definitely recommend them.
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Kim V
I took my laptop here to have it fixed. 200+ dollars later it is worse than it was when I dropped it off. He never fixed the actual problem. He replaced parts that didnt even need fixed. My keyboard was fine till he replaced it, now I cant even type two words without it jumping around and messing up previously typed words. I brought it in for a charging problem-that was it. The problem was the power cord had a severed cord and he didnt even touch or notice it. He just charged me for a bunch of stuff I didnt need. Dont waste your money going here.
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Summer Meacham
My computer had crashed and I took it in to Quick Computer Repair to see if my files could be recovered. Mr. Rao was able to fully repair my computer for a very reasonable price and within 24 hours. He gave me the such peace of mind. I felt very comfortable leaving my computer in his hands. Mr. Rao was incredibly reassuring, kind hearted, and confident in his work. I would highly recommend Quick Computer Repair to anyone with a computer problem and would definitely go back if I had any other issues.
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A Private User
Love the service, we have about 20 laptop with our field managers and a staff of about 20 at the office with PCs, and anytime we have a need, a problem or an issue with OS, Virus, configuration or some hardware replacement, Quick Computer Repair has been able to help us. We have used their services for a couple of years now and plan to carry on doing so. They have always been very courteous, prompt and price is very reasonable. We love to do business with Quick Computer Repair in Southlake.