Category: | Car Battery Store |
Address: | 2757 E Southlake Blvd, Southlake, TX 76092, USA |
Phone: | +1 817-770-0495 |
Site: | batteriesplus.com |
Rating: | 2.4 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–6PM |
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Ryan Bridges
In February I purchased a battery for my Harley. The battery cranked my bike all of 3 times. I had the battery on a tender when not being riden. I went out to turn the bike on and the lights and ignition came on, but when you push the run button everything died. Ive worked on cars and bikes for my whole life. That is a battery issue. Hooked it to the charger and it flashed an error code. I took it to this store where I purchased it. Felicia was rude. While acknowledging that she knew nothing about bikes she stated that it had to be my bike because the battery was fully charged. Im sorry but the diagnostics on what battery was doing in the bike and on the charger say otherwise. She refused to remedy the issue. Now Im out the cost of this battery and I have to go to Harley and buy another battery. Not to mention the time and gas this sets me back. Rude staff that isnt helpful and thinks they know everything. NEVER SHOP HERE!
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Pedro Gutierrez
In December of 2012 I purchased a battery for my 2007 Suzuki GSX-R. They had two options. A $60 battery and an $80 battery. The man behind the counter said the $80 has a 2 year warranty. On Feb 17, I tried starting my bike (it had been 2 weeks since I last used it) and it did not crank. I took the battery back with my receipt and they acknowledged the battery was dead. When I asked for a replacement, the store manager said that because the battery is dead, he cant replace it. So what was the point of the warranty I ask. He said if the battery still had a full charge, he would replace it??? Explain that? The battery is not bulging and has no signs of damage. It has worked up until yesterday. Obviously some sort of manufactures defect. But the manager says, " I cant give you a new one" I never asked to be given anything I asked him to honor the warranty. Will never get my business again.
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Samuel Isaiah
BUYER BEWARE!!! Purchased a Duracell car battery from this store for $160. After one year, it died leaving me stranded for 2 hours. I brought the battery in, and the store manager (guy with longish hair) said he couldnt pro-rate the battery because it was dead. Duh? So after 5 minutes trying to understand his backward logic, and his accusations that my car was the problem, I asked, "So youre telling me that, over $160, you want me to leave this store, and go leave a negative review on the Internet that will likely steer others away from your store?" His response: "Go for it." Now that has top management at Batteries Plus written all over it. Anyway, I took my Lexus to the dealership to be checked out and it was perfectly fine. I purchased a new battery from a place that DOES back up its products, and my car is fine again.
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Theresa Copeland
Flabbergasted at the rude manager. I bought my 89 year old father a battery for his cell then found out the phone was dead. I took the battery back on the 15th day and was told in no uncertain terms there is a 14 day return policy. When I asked politely if there was anything I could do, Josh said, as condescendingly and rudely as possible, "well if I do something for you I have to do something for everybody." I am a 50 year old woman, not his child and sent me on my way. Sean at the Fielder Road location was appalled as was the woman at their corporate facility. I will never darken their doors again. If it is their mission to ensure people are treated poorly they have certainly achieved this goal. Ive spoken to several people who have also gotten the same treatment for various reasons from Josh.
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Marshall Such
I brought a watch-type battery in for replacement. The guy looked it up and handed me a four pack replacement. When I got home, the batteries didnt work with the device. Found the right ones at Walgreens. When I tried returning the opened package, they wouldnt accept b/c it was open. Excuse me?!? You tell me these are the right ones and when they dont work Im punished because the blister pack was open?! If I had taken these off the shelf w/o the staff member looking up the right one, OK. Thatd be on me. Then today, a cell phone battery I bought there went dead after 6 months. Supposedly has a "Lifetime Warranty." But Ill find another one elsewhere. Not happy with their policies.
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Brutale Rider
My experience? Atrocious business practices. Bought two motorcycle batteries couldnt use either refused to return them the same day. Plus they were just cheap Chinese junk that were totally inadequately after the staff assured me it was consistent in quality with the one I brought in. Wrong. Ordered one that was $40 cheaper than there cheapest option and far superior.
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Lindsay Warren
Replaced watch batteries and they only lasted two months. The battery for my fit bit only lasted 3 weeks! They said "we dont know how long the batteries are good for". Seriously the original batteries lasted for 3 years.
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Mike Simon
Worked with a Woman over the phone to locate a Dell charger that one of my guys needed while traveling. She was very helpful and polite, did not catch her name.
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k smith
they have helped me everytime and couldnt be nicer. the battery replacements for drills and such stink, but that is not the store fault, it is a company thing.
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Alexa Johnson
Friendly courteous staff, clean environment, knowledgeable of their merchandise. Overall super rating !
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Dman 96
Terrible experience they are not qualified to touch your devices or watches. Run away!!!
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Jacob T
You can recycle any and all batteries here!
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Calvin Henderson
Great service and plenty of choices.