Category: | Cell Phone Store |
Address: | 1801 Eastchase Pkwy, Fort Worth, TX 76120, USA |
Phone: | +1 817-303-4400 |
Site: | t-mobile.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Buster Richardson
This is the worst store ever every time Ive been up there they gave me wrong information and cost me money they told me my AT&T phones will work on their network so I switched over and we had nothing but problems with our phone so I had to buy T mobile phones and all the store want to do was give me a t-shirt for cost 1500 dollars for the phones And then I tried to switch my tablet up and Nakoma Sprint network would not work on our systems so I call customer service for T Mobile and they told me yes it will work on their network dont go to the store
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Miz Moody
Our person was Renee, and she was great! Answered all of our questions and since we got the phones, weve had to go back a couple times for various things and they always fix the problem! (My husband has lost TWO phones, and they just print out a new SIM card for him and BAM, hes set!) So very much happier than we were with AT&T! And its not just the local store thats been great, but the customer service over the phone and with the company, as a whole. Intend to stay with them!
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Sushan Shakya
Worst experience ever. I went there to take a new phone, but came out of there with disappointments. No greetings when I enter the store. I was asking some questions regarding my account, but the employee there were making me rush to buy a phone. "Are you going to buy a phone!!" this question was asked when I asked for few time to think about. Would never go there again.
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Lorraine C. Bynum
Over priced & incompetent staff who lie about costs & change billing dates at a seconds notice. Im not the only one who fed up with T-Mobile!! But clean store which is why I gave this place 2 stars.
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Crowned Queen
Customer service was great! They were patient and knowledgeable. They always seem to go above and beyond to resolve any issues and I greatly appreciate them.
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Quincy Myles
great customer service, knowledgeable and friendly employees. will definitely go to this location for any other phone needs or accessories.
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Robin Edwards
Loved the customer service we got from the time we talked in the door till after we had gotten home. Ricardo was great and a wonderful help
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weirdo sunishine
Very friendly staff and really helpful. They were super busy, but gave great customer service to everyone.
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Tara Tarkington
Best customer service Ive experienced yet at a T-Mobile store. Thanks for the help, guys!
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David Mendez
Came in to get a phone and they helped me save over 250 dollars.
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Ron S
Staff is pretty good, quick. Seem to know what theyre doing.
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A Private User
Tiffany the sales rep made it a pleasant and quick trip!!!!
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Thomas Lowery
Great customer service! Ill be back.
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Dat Nguyen
Very helpful reps and quick service.
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Dejae Bradley
The staff is super helpful.
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Anntoinette Banks
Great customer service
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jerald flygare
Great help!