Category: | Outdoor Furniture Store |
Address: | 125 W Dekalb Pike, King of Prussia, PA 19406, USA |
Phone: | +1 610-994-0942 |
Site: | fortunoffbys.com |
Rating: | 4.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Ellen Farber
Fortunoff Backyard was the perfect store to shop for my client that had just moved from a house of 40 years to a new retirement community. We purchased a bistro dining set in the fall at a floor sample sale, and then discovered a great sale with an additional 15% off and free delivery recently, so that we could complete the space within budget. The furniture comes in a variety of traditional and comfortable styles, and are offered in standard colors and patterns that are in stock and available for quick delivery. Our sales associate, Katrya, couldnt have been more helpful, accommodating and friendly. We worked with her both times, and she is a pleasure to work with.
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Ertell Whighamm
Really helpful, knowledgeable and sophisticated sales staff. "White glove" customer service exceeded my expectations. High end price points BUT you get what you pay for. Ive purchased several other seasonal items and have never been disappointed. Reason for 4 out of 5 stars is due to limited selection for furniture covers. Could not get custom cover for a storage unit that I purchased from them. I had to settle for a table cover. Not perfect fit but reasonably close. Great place to shop, just bring your checkbook
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P Russell
We purchased over $3,700 worth of patio furniture. Bob Kressler told us we would get a call to confirm our delivery. We did not get a call (Wednesday ) so we called. Needless to say the day we were told (by Bob) our furniture was promised (Thursday) had been in error and we could not get it until some time Saturday.. We had family arriving to visit for the weekend and this company was not willing to get the furniture to us by Friday, so we cancelled the order.
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Tanya Evans
I love the merchandise but they are not very eager to greet customers. I bought many items that were in the store but if a product is on back order, you will be the last person to know. I checked on a item and was told it was on back order until July. Well its July and I had to check on the order again and now they tell me October. If I wasnt consistent with checking on my order, no one would have taken the time to inform me.
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Denise Duffy
Just bought a beautiful fire pit and 4 ridiculously comfortable chairs with cushions and a heater. Our sales person Nancy and the store manager Bob were terrific even though we went twice and changed our minds. We got the highest quality for less than 1/2 price which is why we waited until November to purchase these items but were still thrilled.
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Sheila Lorrett Emerson
Katrya is an outstanding sales associate. Offering advise and decorating suggestions, loading our awkward/heavy Christmas tree into the back of our truck, and staying well past closing so we could take advantage of the $50 free ornament free offer. Katrya is truly the Benchmark in Sales Professionalism. Kudos!
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Stephen Brady
Great store with a wide selection of high end furniture sets (pretty pricey though). Sales people were very knowledgeable and extremely helpful in helping us spend a couple hours in finding the set we wanted, even when we completely changed directions to a different setup.
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Elaina Carkhuff
Katrya was an outstanding sales associate who helped me pick the right pro series grill for my needs. Amazing, friendly staff! I will be returning to this store.
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Stephen Mahoney
amazing It brought music to my ears (FABULOUS!!!!!!!) when i walked in there they were so welcoming TALK ABOUT QUALITY SALES OMG MY CAPS LOCK IS ON
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Henry McFarland
Cool store, great merchandise. The sales person who waited on me was great. I will be shopping there again. Pleasant experience.
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Amy Hahn
Great store with a great selection! Georgann was extremely helpful in the whole process! Would shop there again!
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Jamiel Asghar
Great quality furniture, expensive, but definitely worth the price as it will last for years to come. :)
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Holly Boyle
They have a great selection of outdoor furniture but are a little on the pricier side.
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Nicholas Togno
Great store with great selection and sales associate Mary Ward was fabulous!
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Kevin Krasnansky
Expensive, but high quality merchandise that lasts. Good service.