Old Northeast Jewelers

Category:	Jeweler
Address:	2223 N Westshore Blvd, Tampa, FL 33607, USA
Phone:	+1 813-875-3930
Site:	oldnortheastjewelers.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 57

Reviews 6

Joe Lazzaro

I would recommend potential customers look elsewhere. The Tampa location has a nice selection and decent staff, but the level of service after the sale has been very disappointing. My Tag Heuer is now on its 4th trip back to the authorized service center in less than two years. I bought it brand new from the Tampa location with a full warranty. It has only been up until the last time that I have been able to speak with a manager regarding my problems. His first reaction was "were going to get you a new watch". I felt a lot of relief as Ive wasted much time dealing with these issues from a reputable manufacturer and I was glad they were taking responsibility for a defective product. After a little bit more conversation, the manager decided that "it only needed to be re-calibrated". Then, at least two of the employees tried to re-calibrate it, but "couldnt remember how to". I found this unacceptable because it had been fully serviced and "fixed" three times before. Brian at the St. Pete location has been very helpful and attentive to my needs, as it seems he has the most communication with the manufacturer, and understanding of this process. The guys at the Tampa shop are plenty of help as youre buying a watch, but have been of no help to me during this repair/return process. They say theyre sorry, you deserve better, etc., but nobody has stepped up to make this right. I have no idea what will happen next. I politely demanded a full refund or brand new watch, because it is apparent that the watch I purchased is defective. I wont do business again with them, nor will I ever support the Tag Heuer brand. I know O.N.J. didnt manufacture the watch and it isnt their fault, however they have done nothing other than write it up, send it back, and say that they were sorry and they will try to make it right, and they have not done that to any degree.

Carolyn Harmon

My experiences at Old Northeast Jewelers on 4th Street in St Petersburg, FL have been positive ones. Whether its replacing diamonds in a sentimental piece of jewelry, sizing a ring, watch repair, or purchasing one of their beautiful Omega watches, I know where to go & I couldnt be happier. Thank you Old NE Jewelers in St. Petersburg, FL

Roscoe Smith

Best place to liquidate your old gold and out of style jewelry in he area, you can trade your stuff in on something new or just cash out, dont waste your time at pawnshops and gold buyers, go straight to the top

Mark Saluta

Waited over an hour to be seen. Only to be told they dont have the proper equipment to service my watch. Horrible customer service.

TARIQ ZIDAN

All my friends and family go to Old Northeast. They are straight forward, honest, and have an excellent selection.

Diogo Sodré

Best store ever for a watch fan.