Hollister Co

Reviews 7

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Naomi Miki

I came to tysons corner Hollister store to buy a gift for my children, bad experience and unprofessional manager scary!! I am glad I can shop online!! I will never shop at this store!! I picked the clothes and headed to the cashier, she did not greet me when I came to the checkout. And here is the worse part upon purchasing my items she did NOT say "Thank You." This is unheard of customers are thanked everywhere!! The sad part is the counter person named Zen threw things in a bag, did not fold the clothes I bought...!! she has so much attitude and was rolling her eyes for the customer and is so self centered!!! she did not even "get" what I was saying, nor did she even acknowledge me or give me any eye contact. The sad part is I told the manager named FRED and he was EXTREMELY rude and making jokes saying do you want me to wrap it haha and he said she doesnt have to give you her name because she is not full time "I was shocked! I never experience this kind of service in my life!!! I live in Tysons for many years but never seen this kind of management!!! Very rude manager and unprofessional!! He doesnt know anything about customer service!! Hollister has shameful training; a horrible store!

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nepol77

Store no:30414 One of the worst experience ever in the store thanks to mr Fred boyett on March 7 around 8pm. He has no business being in customer service. If you dont know the rules of return policy please dont create your own rules. Wanted to deduct $10 for not having original bill and when we found them he said it has been more than 60 days and later when I showed him the bill with the return policy he says his manager (Nicole Fleischman) does not like more than 60 days return policy and asked us to go to other store to return them. I love Hollister I will buy them but will never return to this store to be insulted again ....

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Benyam Teklay

The worst manager and bad customer service. The managers name is Fred. I came to Tysons - because I live near by - to shop for my kids. Ive spent a lot of money in Hollister; loyal customer. My experience gives me a good reason to shop online. The manager was very rude and was no help at all. Very disappointed and wont be coming to this Hollister again.

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Christopher Lape

They have really improved the merchandise. They have more on trend fashion items and now they sell black!

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Jay B

Friendly staff and great selection of clothing. Always able to find something when I go in this store!

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don chom

Great place to buy shirts and to pop your collar with. Smells nice too

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Kristi Bachman

Closed. Sign said coming in 2017.

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