Category: | Furniture Store |
Address: | 301 US-4, Rutland, VT 05701, USA |
Phone: | +1 802-775-3000 |
Site: | ashleyfurniturehomestore.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM |
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Amanda M
My husband and I purchased about $6k worth of items to be delivered and set up at our house a couple of months ago. The sales representative was great in person - not pushy or anything. Super helpful and friendly. However shortly after we left the store we learned that one item was listed for half off online and called the store to discuss it. It took a lot of batting back and forth but they eventually honored the website listing. Eventually, they had their delivery people bring us our items. They never sent the appropriate hardware for my sons bed and only half put it together and did so incorrectly. I called the store before the delivery people left my house and they assured me they would mail us the hardware for the bed, but here we are months later and there has been no hardware sent. Id highly encourage everyone to research this stores policies, the products and read reviews before purchasing from this location. They are not affiliated with the online store, they are independently owned and will not likely honor advertised sales, prices, etc. Plus they said the couch we purchased was genuine leather - research after the fact indicated that the information provided to us was inaccurate - mistake or dishonesty - Im not sure. But regardless I would never purchase from them again nor would I recommend this store to anyone I know.
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Jessica S.
I was so pleasantly surprised when I first set foot through the door of Ashley Furniture -- the entire store was so beautifully staged! I was greeted right away and given top notch service -- even as I changed my mind over and over again about the furniture I wanted. I was helped primarily by Caitlin, but also Ashley, and both were superb to work with. It was refreshing to walk into a furniture store and not be overwhelmed by pushy sales people. Delivery of my furniture was quick, efficient, and timely. I highly recommend Ashley Furniture!
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Kelly Towers
First impression was very clean and awesome displays. We went in to buy a mattress/box spring and our salesperson Caitlin was very patient because we had no idea what we were looking for, we ended up ordering and entire King sized frame along with the mattress and box spring. Great prices. Ended up going back to see Caitlin and getting a new dining room set. Im sure well be back.
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Renee Hesse
I had a great experience visiting the Ashley Home Store in Rutland VT. I was greeted right away and the store was very clean, tidy and inviting. Caitlin, Courtney and Ashley made me feel like a guest in their own home. They were very knowledgeable and helpful. Thank you for the wonderful shopping experience.
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Britney Tappen
Customer serviced stopped as soon as I purchased my couch. I will not shop at this store again. Any store with a return policy that doesnt refund you (only store credit) with a 35% restocking fee should have been a red flag for me. Lesson learned.
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Melissa Hollinger
We had a fantastic experience with Ashley Lamb! The store was super clean, well stocked, and had a great variety! Pricing was spot on and Ashley helped a ton! Delivery was phenomenal as well as well as efficient! Very satisfied!
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Launee Salamin
Kourtney was awesome! Very helpful. We love our new bed. Very comfy. I have told all my friends!
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Robin Collins
Friendly staff, affordable and quality furniture