Manheim Atlanta

Related:	top gearz auto sales
Related:	ariel joyeria hialeah
Category:	Auto Auction
Address:	4900 Buffington Rd, College Park, GA 30349, USA
Phone:	+1 800-856-6107
Site:	manheim.com
Rating:	3.5
Working:	9AM–5PM 9AM–5PM 9AM–5PM 8AM–5PM 8:30AM–3PM Closed Closed

Location

Photos 100

Reviews 14

Shahid Mirza

We are S & S Motors. We have been in Business for 8 years. We have been buying cars from here without any issues. We worked with Brian at arbitration many times and never had any problems because he seemed to care about our business and knew his job very well. We bought a 2007 Jeep Liberty VIN:1J4GK48K17W541422 about a month ago and discovered it had couple problems. We went to arbitration online. The next day we figured there were more problems and spoke to shelly about it and told her we were going to return the car but she insisted we should have the car checked and send back the report. We tried to get an appointment at the dealership and couldnt get space till about 10 days later and we informed shelly via email and she replied there wasnt any problem. After we had it checked and sent her the report she says its too late and nothing can be done. This is extremely upsetting and seems like we were conned into this situation. We had no problem returning the car as early as two days after we bought it but shelly emphasized we didnt need to and should have it checked. In the 8 years we have been doing business we have never had such unnecessary problems until we started dealing with shelly. I dont know if its just us or she does this to other dealers. Even though this is not the first issue, we bought a BMW 750li VIN:WBAKB835X9CY62532 Green light did a post sale for 7 days oil level was low and we took it back to her to recheck. Apparently the same car had run a week ago AS IS. When we took it back to shelly she told us there is nothing wrong. Now we need to replace the engine. We have been doing business for 8 years and I believe by now we know how the system works. We not having issues with previous managers only asserts that and proves shelly hammet is either victimizing us or she doesnt know her job too well.

Donnie Raybourn

The absolute WORST customer service in the industry. Their auction is purposefully deceitful with regard to their condition reports. And when presented with their inaccuracies and deceit, they hide behind the letter of the arbitration policy, regardless of their admittance of errors on the condition report. I have been buying and selling autos for more than 20 years, and I have never seen a more dishonest collection of employees EVER. If youre currently on-line and thinking about clicking "buy now", Id urge you to proceed with caution. These people cannot be trusted! Id recommend that you shift gears to Adesa or utilize a local "Independent auction" who still employee people who appreciate a relationship with their business partners. Unfortunately, Manheim has lost that business acumen and theyre only in it for the money. Absolutely zero customer skills!

Asad adam

Purchase a vehicle from chase lane 13 on Thursday sale supposed to be a better sale day then Tuesday has the representative explain . anyways purchase a 2011 kia optima which was a complete junk.it should have been a vehicle that supposed to run on D&D lane.but manhiem decided to run it as if the vehicle is in great condition engine has blown head with head gasket seal additive.so when the vehicle has been parked I went there the following day to pick it up wont Start looked at it...smell the oik and check it jump start the car engine being to knock I have been attending this auction for almost 3 yrs.but just recently service has got from good to bad customer service representative with bad attitude long wait time even on phone.

Alexandrea Sencindiver

Most ridiculous and worst customer service I have ever experienced and I work in hospitality myself. Cancelling appointments 10 minutes before your appointment to retrieve your car, hanging up the phone on a customer asking questions nicely, and telling you when you arrive you have to wait over 2 hours until the sprinkling rain stops. No lightening, thunder, or hail to speak of so the safety of their employees was not in danger by any means. I do not recommend any business with this company unless you speak directly to management who will help you to their full potential yet not do anything about their rude and unprofessional employees.

Lukas Bej

I have only been buying cars at Manheim Metro Atlanta Auto Auction for 3 years and so far every car purchase has been smooth and easy. The layout of each lanes inventory makes it easy to view all the cars Ive identified on the website. The 11am start time takes the pressure off of not having enough time to view and value the cars. Once the auction starts the lanes run smooth with no delays. Nice Job for Repokar also! I often visit them with great pleasure! thank you

Greg Brock

Bought a car online it had approximately $1500 in damages that was not on condition report. I called and talk to someone about it and was told they would not do anything about the damages because they couldnt see the damages in the photos we sent to them. Also, we had a post sale inspection on a vehicle we purchased a month ago and they missed the air conditioning, radio, and both power front seats and they would not do anything about that either. NEGATIVE 1 STARS

Mike Hohl

Horrible place to do business with. Ive been a customer for over 20 years and the last 5 cars Ive purchased from there took me more than 2 hours to find. The cars were not where the last scan was or the last scan was given to me incorrectly. The van drivers are awesome. You can see their frustration too as there are usually 2 or 3 people in the same boat as me. The paperwork is usually incomplete when it comes to you!

Jordan Rounds

Most unprofessional place ever. Takes an hour to catch a shuttle, sometimes they have three shuttle drivers, other times it be one driver for many costumers during the week. Never listen to security, because they will give you wrong information. The staff are nice people, but the way of running things, is wrong and very unprofessional for a big auction. But overall youll be happy to get out of that place.

Tammy Donkor

Every single time I buy or sell with manheimatl Atlanta location or Georgia location I have an issue! Running my last car in lane Thursday even though I asked for Tuesday befor bringing in the car to be sold. After this sale I will not be dealing with Manheim any more!

Izet Hodzic

This is a license dealer auction only !!! Stop registering individual customers /buyers as company agents/employees/buyers !!! This is a scam ! MANHEIM ATLANTA PLEASE STOP THIS !!! Overall good place to do business !!! Knowledgeable and friendly employees !!!

Larry Jones

Just start dealing in April 2016 the inventory is unbelieveable have purchase 3 autos that are great, need golf cart to see all of inventory, the paperwork has arrived with-in specified time employees has been more than helpful. A&M auto Brokers

Vikki Kb

very bad customer service,I purchased a car on simulcast with title present,now its been over 2 months with no title and Im out of state buyer,any time i call they tell me that they are putting the title in the mail and never does,very frustrating

Steven Blanchard

Clean secure facilities, professional knowledgable staff with many services in one location. Dealer auctions every Tuesday and Thursday, running up to 9 simultaneous auctions, offering more than 2000 vehicles each week.

Daquan Brevard

A dealer auction with style and class. Everyone inside is very helpful. Just be prepared to show your access card numerous times. And eat before you go because the food is extremely expensive.