|Category:||Eye Care Center|
|Address:||100 Cambridgeside Pl Ste 2, Cambridge, MA 02141, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM|
Horrible customer service. I purchased prescribed lens for my shades here and paid $370+tax for Rayban-logo printed, polarized mirror lens only to find out ink on the lens is not perfectly printed. The shop associate told me the inker machine was not working and I should come back in about a week to have my lenses reprinted, but havent got the response for a month. I called to check if the inker machine was fixed, but they still havent fixed it yet and just suggest I should go to another store. IT WAS A TOTAL FRUSTRATION AND I DO NOT RECOMMEND GOING TO THIS STORE AT ALL.
We just came to order glasses and were told by Caroline to come back in four hours just to be told that our order was never processed. This is the worst place to do business. Do yourself a favor and go somewhere else. They only thing they offer for their mistake was an apology. This the worst lens crasfters Ive ever visited. Dont come here.
A Private User
It is mislabeled, the correct location is 100 Cambridgeside Pl. Dont make the same mistake I did and walk to this phantom location.
With 1 eye exam it covers for both glasses and contacts big plus! It varies in other places
the doctors are nice but the staff sucks