Visionworks - The Village At Allen

Category:	Eye Care Center
Address:	190 E Stacy Rd Suite 204, Allen, TX 75002, USA
Phone:	+1 972-678-1610
Site:	visionworks.com
Rating:	2.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 3

Reviews 10

Carlos Ramirez

I got my glasses here back in 2012 and I went like 2 years later just to get them readjusted because they had stretched over time and when I walked out I noticed that the lenses had stretch marks that ran up and down through the lens. I went back and they said that they were already like that. They didnt want to replace them or take responsibility for it. I asked to speak to a manager and they werent there. I was very upset because how in the world are they going to tell me how my glasses were before I originally went if I look through them every single day? I would recommend you show them your glasses before taking them to get adjusted here so if they damage them they can take responsibility.

Gabby Buettner

I and my family have been buying glasses at VisionWorks for many years. I bought a premium pair of Nike glasses in December and noticed recently that the lenses seemed fogged up all the time no matter how I cleaned them. I brought them into the store and was told that I would have to buy insurance since they were scratched. This is the first pair of transition lenses Ive owned and will be the last. This is apparently a film applied that peels off. Store management was rude and unwilling to discuss. She said either pay or I could leave. I paid $60 for "insurance" but this will be the last $60 from my family of 5.

Tim Williams

To choose and purchase my glasses was well taken care of by the salesperson. To pick up my glasses and have them adjusted was horrible. I will not recommend or ever return to that store. Extremely disappointed in the salaesperson! I was sent home with my glasses crooked on me!

Adriana Simmons

Victoria is so patient and so very sweet! She helped my husband, myself, and my mother-in-law get new glasses and sunglasses. Prices were great! Especially love the one hour turn around time! We will be using them from now on!

angela hungate

The teenage girls were very poor salesmen. Kept telling me to come back. They knew nothing about the products. Very disappointed. Hire knowledgeable older people who can relate. Not 18 yr olds to run the store

Texas Yankee

Great customer service! Very patient and helpful while selecting frames. Associate took time to help me figure out the best deal, which I appreciated it. I highly recommend!

Candy Ayer

Customer service acceptable when ordering glasses. Totally rude and impolite when returning to correct a problem. Will never use Allen, TX location ever again.

Anj Mural

The ladies here very friendly and always go above and beyond to help us get the best deals.

Brandon Burney

Set me up with a nice set of frames

Pete Bright

Very helpful