Bose Showcase Store

Category:	Home Audio Store
Address:	520 N Michigan Ave #123, Chicago, IL 60611, USA
Phone:	+1 312-595-0644
Site:	bose.com
Rating:	4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 7

Reviews 12

Richard Zeilhofer

I purchased my new set of headphones last week and over a period of 4 days the jack plug starting playing up. The volume would switch from ear to ear etc. I took the headphones in to the store to explain the dilemma. The Sales Specialist - Noelia Patino - took a look at the jack and the said she would check stock to see if she had a replacement. Of course, I started thinking "here we go again, they won’t have a replacement but will mail me one. Noelia came back with a new set of headphones and said that she would exchange the entire package as there wasnt a replacement cord. I was pleasantly surprised with this approach. Thanks for a great customer service experience!

Kevin Lam

Small location, but they carry most of the products that youre probably looking for. I was in the market for some earbuds, but hadnt entirely decided on a particular pair. I was helped by a sales associate, who quickly answered a few questions that I had. When I thanked him for his help and informed him that I wanted to continue to look around, he was bold enough to question why I didnt want to make a purchase from him. He continued to lecture me about how a fraction of his paycheck came from commissions. This experience definitely took Bose off the list of companies from which I will make a purchase.

Dave Mordis

Dont know about the store... But Customer service is great I had a 9.5 year old pair of tri port headphones and I am now sending them in as part of the replacement program. Not bad to get a pair of the new Bluetooth Around the ear for $150 Almost 50% off for sending a decade old pair. Call customer support and they will walk you through the process. Russell Wilson wears them. And so should you

Willaim Sierraalta

I wanted to upgrade my headphone set and the didnt do it on the store. I called customer service and they did, but I went to UPS. So, going to this store is a waste of time. However, Bose is an excellent brand.

George Chen

Nice store for Bose products. However, not cheaper than online or other retailers. A good place to shop/explore but then look for deals online.

Alfonso Cortes

Frequent customer, always great experiences in store. Personnel are 10/10. Bose Manager if youre seeing this, Roberto needs a raise.

Nizar Senussi

Employees are knowledgeable of the products but not too imposing or obtrusive. Just the way I like it.

Eddie Lialko

The customer service at this locations sucks, dont go there if you have other options !!!!!

Alexandro Gonzalez

Very small showcase and displays are very minimalistic compared to other locations

Matthew Cheung

Quite helpful with warranty stuff and letting you test out the products.