Category: | Used Car Dealer |
Address: | 19079 US-11, Watertown, NY 13601, USA |
Phone: | +1 315-788-1913 |
Site: | widrickautosales.com |
Rating: | 3.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–4PM 12–2PM |
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Ron Supo
NOTHING BUT LIES AND HORRIBLE BUSINESS PRACTICES!!!!!I found my vehicle online and everything looked great, and was treated OK until the deal was done. I was assured and promised the vehicle was in working mechanical condition. Upon delivery of the vehicle I was assured it was under warranty and had nothing to worry about if there were any problems. THAT WAS A LIE!!! The vehicle failed safety inspection the next day after they had already taken my trade back to New York and was forced by the dealer to keep the truck. I called expecting them to honor my warranty and also be concerned that the vehicle was deemed unsafe to drive. After learning the vehicle was unsafe and also the parts werre covered under warrany, they still did not honor any nor care about the safety issues and the warranty they welched on. And when I expressed that they were doing was not only unethical but against the law, the manager MARC got on the phone and threatened me forcing my to keep the vehicle. He was extremely rude and had NO concept of ethics or how to treat a customer or how to honor proper business practices. I am now taking matters in to my own hands to fix the problems the dealer should have fixed, and was forced to take a vehicle I was not even close to happy with. I would not waste your time or money nor would I buy a car from a bully dealership. They lie to you and they promise the world but when the deal is done you better get a lawyer because you are going to need one. DO NOT WASTE YOUR TIME AND DO NOT TRUST THIS DEALERSHIP. SHADY BUSINESS PRACTICES WITH NO ETHICS.
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Donald Eckert
They were able to get financing I needed and a car that was within my budget. Free car washes once a month for life is nice. I should have went with my gut instinct however and walked away. They use all of the tricks in the book, lying about the previous owner, which I know was a male due to the smart key function in my focus. High pressure tactics such as saying theyve had several interested people and multiple sales members applying pressure at once. Ive overheard them discussing another customer and how they took them for all they could. Not surprising that a used car sales team is dishonest. I feel like I need a shower after every visit from all of the fake interactions. They helped me with my insurance, likely so they could choose to take photos that masked damage to a front quarter panel that they hid by parking closely. Be diligent when shopping, people.
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Athaan Locke
I recetly purchased a vehicle from this dealership in the last two months and I have been more than pleased with the level of service the staff at Widricks has provided me. I was referred to them by my brother and father who both purchased their vehicles here as well in the last two years. The salesman Cliff was very helpful in getting me into the car I wanted and within my budget. He really saved me from having to buy a lemon at one of those No Credit, Drive now pay later dealerships. He was very willing to work around my work schedule and helped me get into my vehicle right away. I and my family have had no problems with our vehicles and can say because of the level of customer service and friendly staff we will continue to buy our vehicles from Widricks Autosales.
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Devon Lindsey
SAVE YOUR HARD EARNED MONEY!!! DO NOT GO HERE IT WILL BE THE WORST CAR DEAL OF YOUR LIFE!! Yes they did find us the car we wanted~That would be the only plus about this company!!! However I had said multiple times I wanted a car WITH NO WRECKS/ACCIDENTS ONCE SO EVER! Cliff showed me one page of the autocheck report that said: Any damage or major accident NO When we got done signing the papers they showed us the full six pages and it said front collision!!!! PLUS the next day they washed the car and discovered under all the dirt there is $3,000 DOLLARS WORTH OF BODY DAMAGE!!!!!!!!!!!! IE DENTS "COVER UP" SCRAPES/SCRATCHES!
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Heather Houppert
I recently started using their service department on a vehicle I did not purchase from them. They are very friendly, fast, and honest. most recently I had a problem with steering. It was simply a tire issue and the charge was $23. Because they are so honest, I am purchasing four new tires from them. They did the price shopping for me and called me to confirm the best price before moving forward. I highly recommend them for service. When I am ready for a new vehicle, Widricks auto sales will be my first stop.
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Tamara Epps
The first time I went it was to help my friend buy a car once I noticed how good of a Job David Fobare did with her I went back the next week to purchase my own. Being a woman you would expect a rip off but totally opposite. I knew what I wanted as far as payment and interest plan, and the style of car which is exactly what David gave me nothing more nothing less, needless to say I was and am pleased with the great care and customer service they provided as well as my brand new car.
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Melody Lane
I dont think they are selling cars and not inspecting them propoerly i bough a van and i went there and called they keept telling me that there is nothing wrong with it so i took it to a shop to see what was wrong with it because the enging light keet comming on the shop said it was the cadlicconverter what a rip off insp not done on some i think they just slap a sticker on and send you on your merry way and you get stuck with a big payment.
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TheRagingMango
Was looking at a jeep there, about 5 grand over priced. When I tried to negotiate the price, I kept getting bullcrap excuses of why they couldnt drop the price. Customer service was terrible, pricing is close to 5-6 grand over KBB value, and will not negotiate. I give them a 1 star. Will not do any more business with them.
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josh reichard
Very uncomfortable experience with these guys, everyone was standoff ishe and rather rude, and the one "gentleman" I was working with took my car that I was trying to trade in for a test drive, and wouldnt allow my fiance or I to be in the car when he did. Never coming back.
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James Consumer
I was treated great , no pressure to buy , was left alone to take my time to decide. My sales man at Widricks was able to get me an even better interest rate than I thought I could get. Over all I was quite pleased with the whole experience.
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John Trevino
Very friendly staff. Got a good deal on a great vehicle. 1st tank of gas free plus oil change & detail. Car washed once a month for as long as we own vehicle. Tax tags etc included in final price. No hidden surprises.
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pat kennedy
The staff is Professional at the same time friendly very helpful.. No hassle.. They even picked me up..Great Service will highly recommend to family and friends
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Laura Ellsworth
widricks i s a great team. they know who i am when i call & fit me in ASAP 2 repair my car. they always give me the best price & the best service.
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Ronald Mcgrath
Went to get a Geico photo inspection and was treated like they were bothered to do the inspection and when I walked there wasnt anyone there