Desks Galore

Category:	Furniture Store
Address:	210 Probandt, San Antonio, TX 78204, USA
Phone:	+1 210-223-0004
Site:	desksgalore.com
Rating:	4.1
Working:	9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM Closed

Location

Desks Galore: A Comprehensive Review

Overview

Desks Galore is a furniture store located in San Antonio, Texas, specializing in a wide range of office furniture, including desks, chairs, and cabinets. The store offers both new and used furniture items.

Customer Service

Quality of Service

Customers generally praise the quality of customer service at Desks Galore. The staff is described as friendly, helpful, and attentive to customer needs. In several instances, the owner himself has gone above and beyond to ensure customer satisfaction, such as personally delivering furniture.

Responsiveness

The store is also commended for its quick and efficient response to customer queries and issues. Whether it's a damaged item or a delivery concern, the team at Desks Galore seems committed to resolving problems promptly.

Product Range

Variety

The store offers a wide selection of both new and used furniture. Customers appreciate the extensive range, stating that there's something for every budget.

Condition of Used Furniture

However, some customers have pointed out that the condition of the used furniture could be better. Items with scratches and signs of wear are still priced relatively high, according to these reviews.

Pricing

General Pricing

The pricing at Desks Galore has received mixed reviews. While some find the prices reasonable, especially for new furniture, others consider them to be on the higher side.

Delivery Fees

A $99 delivery fee is mentioned by customers, which adds to the overall cost and has been a point of contention for some.

Accessibility and Convenience

Location

The store is conveniently located, but no specific comments about the ease of access or parking facilities were found in the reviews.

Delivery and Assembly

Desks Galore offers a delivery service, which most customers find convenient. They also provide assembly services, which has been particularly appreciated.

Summary of Reviews

Positive Aspects: Excellent customer service, wide range of products, prompt delivery and assembly services.
Areas for Improvement: Quality of used furniture, high pricing, and additional delivery fees.

Photos 81

Reviews 19

Mo. MO.

Great place! I found a very unique desk there at a decent price. It was 2nd hand, but just loved the desk! It even came with glass that fit on the surface. Unfortunately, the glass broke while during delivery. The movers were really nice about it and recommended that I speak to their boss about it to see what he could do. Spoke to the owner and he was super apologetic about it and did everything he could to make it right. The customer service from this place is beyond what I could have asked for and is something that you can hardly find ANYWHERE. They have a WIDE selection of desks, chairs, cabinets, etc, new and used. I would definitely check here before going anywhere else no matter what type of furniture I was buying.

Mike Cavazos

I went to Desks Galore on Saturday with my wife and 1 year old son. My son was taking a nap so my wife stayed in the truck while I went to search for my desk. Within 10 minutes I found the desk and the owner agreed that the desk was conducive to my needs. Not only did he agree, he lives in my area and personally delivered my desk since I had a crying baby in the truck and had to get on my way. To top that off, when he delivered the desk the following Monday we had to dismantle the desk because it would not fit in my office. He reassembled it in my office and I could not be more wowed by the service I received. Kudos to Desks Galore!

Gayle Longoria

We had a great experience there. Found exactly what we wanted and it was fairly priced. We bought new office furniture but they had a huge selection of used furniture and I was surprised how nice the majority of it was. The desk, unfortunately, was damaged but they took it back with no questions asked and delivered another one the next afternoon. Also, they bent over backwards for us on delivery, noting that I was going to be gone for an hour during the 4-hour window, and then when they were delivering the second desk I asked for the last delivery in the day, which they were happy to do. Cant ask for more than that.

Mark Osborn

They do have good service and the selection is pretty good but the prices are very high. There is a $99 delivery fee which made it feel more expensive because of the price tags on the furniture. Old used office furniture of poor quality have high price tags and new furniture has high prices as well. I started my search for office furniture there because I believed they had good prices; I dont know how they ever got that reputation. I found very similar office furniture with same quality wood at office max for less than half the price that desks galore was asking. I would never go back simply because of price.

A Private User

Most of the user furniture is in very poor condition, yet the prices are high. For a standard desk with no drawers and lots of scratches, expect to pay upwards of $150. And for something that is passable as fair or good condition... forget about it. You may as well buy it new for the prices theyre offering. They have a selection of new furniture which is nice, but still not well priced. Id rather go to a major retailer where Im at least expecting to pay too much. This place has the second hand part down, but they seem to have left out the discount. Dont waste your time.

Steven Aguilar

I went for the first time on 10/11/14 and looked around. They have everything for every budget. Greg was very helpful after telling him what I was looking for, I purchase a new chair. I also purchased a used desk for 69 and am very happy with both items. When I returned on Monday to get the desk, he loaded the desk up for me without me asking. Excellent customer service from Greg and a great variety of furniture. The new chair is great and my back no longer hurts. All the best to your company. Steven

James Glancy

Went there to find a few used furniture pieces for my daughters apartment and it was worth the drive. They had a lot of office pieces as their name says. We found some good side chairs and a small table in the used side. They had the cutest little dinette table/chair set. Kathy helped us and she was great to deal with. We purchased all the above. We also took advantage of their $99 delivery; a good deal to have it assembled and delivered to the 2nd floor. Would definitely deal with again.

Sharon Polk

Bought a chair from Amazon that was too small. I had emailed David to see if i could exchange it. Without no hesitation he email me back and said that I could exchange it. I stop by today this morning and without any hesitation we swap chairs and the chair he had he gave me a tutorial in how to operate the switches. He is AMAZING and his warehouse is HUGE

kike castro

The warehouse is very large and staff is available to offer assistance without being pushy, you are allowed to browse with out someone trying to push a sale on you. They offer both new and used inventory and its best to come pop in now and again to see what is new with the used inventory. Prices are very reasonable.

Christopher Lamb

The staff was very friendly, didnt make me feel rushed, and were very helpful. I purchased a closeout credenza with hutch and look forward to having it delivered. David, thank you for your great customer service. If I am in the market again for more office furniture, Desk Galore will be the first place I will check.

carina grimmer

If your looking for a second hand furniture its the Best place! You can buy for a very reasonable price and still in good condition too. I will be back here because of the quality of the furniture and good service.

Brittany Huncherick

I bought a really nice used desk here. Bernice provided excellent customer service and really went above and beyond to get me a great desk at a price I could afford. Would definitely recommend Desks Galore!

Joel Gonzales

David made me a great deal on furniture! I called several other office furniture companies and had a hard time getting someone to respond. David took time out to help me and I would highly recommend him.

Kirstie Mattos

David is excellent and has such a wide variety. Whether youre looking for a start up office or want to spruce up the one you have. He gives a fair price and its definitely worth the time to check it out.

Clifford Jameson

A friend of mine told me about Desks Galore, I found a really nice used desk and chair, did have some wear, but happy with the price and great service. I would recommend this place.

jeff anastasio

Just bought a desk from desks galore. Very happy with my purchase and Greg was so very helpful and nice. No pressure at all with lots of helpful info. Give em a try!

Mark Albritton

I bought 2 desks and 2 chairs for our dental office and I couldnt be happier! From the sale to the delivery, their team took great care of us. I highly recommend.

Scott Croom

Ridiculously great selection of not only desks but office chairs as well. They range from very used to brand spanking new. Good furniture at great prices.

Margaret Swyers

Will never do business with these folks again. Delivery driver showed up hours late. Brand new furniture I had bought was delivered gouged and scratched.