Mayfair Imports Auto Sales

Category:	Car Dealer
Address:	6900 Frankford Ave, Philadelphia, PA 19135, USA
Phone:	+1 215-613-5311
Site:	mayfairimportsinc.com
Rating:	4.5
Working:	10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–5PM Closed

Location

Photos 40

Reviews 9

Tanuja Adiani

Got a price quote through TrueCar and received a follow-up call from Sony. Confirmed the car was available for a test drive and drove about 80 minutes to get to them. Theyre not your fancy dealership and that was a bit of a concern as weve purchased/leased from dealers only. That concern flew out the door as soon as we pulled in to their parking lot. The car we discussed about was waiting (it was clean and ready to go) for us to test drive. Sony greeted us at the door and set us up for the test drive. We toured the lot (small but filled with quality vehicles) and liked two other cars. We were set up to test drive both with minimal wait and fuss. After the test drives we met with Mo (the owner) and the numbers guy. The prices were pretty competitive so there wasnt room for much negotiation. They gave us a slightly lower value for our trade-in compared to the other dealers we had visited but the car we got was in excellent shape. Throughout the process everyone was polite, friendly and efficient (we were on the clock and they made the start to finish happen within 2.5 hours!). A few things to highlight here- --they provide a complimentary 6 month/6,000 mile warranty with their vehicles. The warranty is through a third party, comes with a $100 deductible and covers mostly the same items that would be covered in a certified car from a dealer. -- theyre a small operation so there is little room for negotiation. However as their prices are lower than most dealers for the quality of the car they provide it works out. -- they offer financing but we didnt need to use that option so not sure how competitive the rates/options are. -- lastly their lot selection knows they understand their target demographics. For a lot with about 50-75 cars in it we were able to find 3-4 which were in our price range and comparable. Weve shopped around considerably and this wasnt the case at the dealerships. So the experience was 5 stars- will follow-up this review once theyve dealt with our registration and title process to see if post-buying experience is as spectacular. FOLLOW-UP- Car works fine. The registration and plates came in a couple of weeks as promised. Also adding here that the car came as is- so no mats and only one smart key- thats a cost of over $300 that I will need to add from my pocket. Small costs but please factor in before signing the dotted line.

A Private User

UPDATE- Called the dealer about our latest issue and the owner offered me $200 of the $670 after I said I have my lawyer on it. I told him to call me a few minutes later. Called him an hour later after he didnt call and it turns out that he talked to his "partner" AKA his FATHER who told him not to give the $200. Didnt know the owner needy daddy for business advice too. Mayfair Imports is the sketchiest and worst dealer I have ever been to in my life. At first you would think that the dealer is very nice. Cars are okay looking. People not awful but could be better (much better). Warranty sounds good. Oh, but thats the thing. This company doesnt make good on its warranties apparently. In other words, your new car breaks WITHIN A WEEK of purchasing it and they wont pay you back the charges, even though the warranty is 3 months or 3,000 miles for all of their cars. This leads to no warranty, hating the people, and being sold lemons. Huh, that means that everything I thought I liked about the dealer actually sucks. Dear Mayfair Imports, The new car you sold my husband has a name. Even though its red, I call it lemon. Why? Cause you sold us a lemon. A lemon that put the car in the shop twice (costing over $65 in towing {thanks AAA, dealer wouldnt pay that either}), and cost $920 total in repairs. That must be a record for a dealer! Total of 985$ within two weeks of purchase! Oh but wait. The first time the car went to the shop because the car wouldnt start, you did pay for a new battery costing $250, but then when we took it back two days later because it wouldnt start again with repairs costing $670. After asking for the bill to be faxed over, you got the bill and took two weeks to tell us, "Were not paying." Gee, didnt know your warranty lets you pick and choose what lemon costs to pay. Guess, Id choose the cheaper one too. Thanks for the lemon Mayfair Imports!

christopher lopez

From the vast vehicle selection to the friendly staff and great prices Mayfair imports surpasses my expectations of what a car buying experience should be. Family owned(family is often there which is a good sign) and honest. And the reason were there? The vehicles. fully serviced so you walk out of here like you bough a new car. Had a independent mechanic check my car and he said its 150% healthy. Thank you Mayfair Imports!

Venus Bradley

I had a great car buying experience at Mayfair Imports. I encountered wonderful car salemen. Both Will and Joe were helpful and didnt make me feel like I was being taken advantage of. I received a fantastic deal on my 2014 Acura, and the car drives like new. I recommend this dealership to anyone looking to buy a car. The service is excellent and they work hard to get everyone aporoved. So what are you waiting for???

Angelo Bratsis

Bought a car recently from the guys at Mayfair Imports. I was looking for a specific make and model and they went out of their way to find it for me. On top of that, the price of the vehicle was insanely low. Every other dealer I went to find this car prior to Mayfair Imports was either overpriced or in bad shape. I highly recommend this dealer to anyone looking to buy a car.

Samantha Kratz

Best experience I have ever had with buying a car , hands down these guys are the best . Such a big selection and they work with you within your budget. You dont come across many people that care about helping you and not just Selling you , but here you get just that . Thank you so much we love our new impala!!!! If anyone is Looking for a new car this is to place to buy !

sarah n

Very professional and helpful dealership. Purchased my 2015 Nissan Altima and the manager Joe was awesome. He got me set up with a finanical bank right away and offered extended warranty. The staff is friendly and will do whatever it takes to get your deal done. I would recommend this dealership if youre looking for a nice, good quality car for an affordable price!

Hector Rodriguez

I was looking for a reliable car for my family. I had one car in mind but it was sold the salesperson Pete was very personable and did not push us but explained what they had that was comparable. We decided to purchase a Honda and the manager was so helpful as well as the finance department we recieved . We will recommend them to our friends and family. Thx Hector

Alissa Calhoun

THIS PLACE IS THE WORST! SPENT 4 HOURS AT THIS PLACE JUST FOR THEM TO WASTE MY TIME! THEY HAD ME ADD A CAR TO MY INSURANCE JUST TO BE TOLD AN HOUR LATER WE COULDNT GET THE CAR! THEY SAY 100% APPROVAL BUT THATS NOT TRUE! OH AND NOT TO MENTION THE SPANISH SALES GUY WAS CHEWING LIKE A COW WITH HIS MOUTH WIDE OPEN! PIG!