Office Depot

Category:	Office Supply Store
Address:	11398 Bandera Rd, San Antonio, TX 78250, USA
Phone:	+1 210-647-9773
Site:	officedepot.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 29

Reviews 25

Larissa Walker

This is the first time Ive gone here since Office Max and Depot merged. I was surprised at the lack of selection for basic things like binders and printer paper and how expensive things were. But the most annoying thing about my visit was how they handled my tax-exempt sale. After standing in line with a heavy basket of items, I was told I had to go to the print center for our tax-exempt number (even though we dont need one; I had a tax-exempt form like always). So I waited in line over there so the cashier could look up what turned out to be a special Office Depot ID number that weve never needed before. Since I had seen the print center cashier checking people out while waiting myself, I asked if I could check out there too after he found the number. He said no and sent me back to the main line with all my stuff where I had to wait a third time, even though there was no one waiting behind me. I should have just gone to Walmart, where things were cheaper and the selection ended up being the same (now I know). The only reason theyre getting 2 stars and not 1 is because the lady who ended up ringing up my sale was very nice and apologetic.

Michael Borders

Needed to ship concert tickets to Austin, TX. Azahel and Julien had me ship with FedEx. I paid for express shipping as the tickets had to be delivered a day later. Both Azahel and Julien were clueless about the correct FedEx envelope to use. Julien put the tickets in a regular package and put the FedEx label on it. I get home later that day and notice the FedEx tracking number doesnt exist. I call and after Josh (manager) finally figures out what is going on, he says fedex did not pick up your package today as it is fedex ground and fedex picked up for ground this morning. He also said they could not guarantee a delivery date. I drive back to Office Depot to get the package and get a refund. I will be going to the UPS Store first thing in the morning to overnight the tickets. I have never dealt with such gross incompetence from people in a customer service role. These guys should not be working here. I was lied to, ripped off and wasted a good two hours of my day. Take my advice and NEVER COME HERE. I felt like josh, julien and azahel were all on drugs as they could not communicate and had no idea what they were doing.

Amanda Blackwood

I ordered about 50 prints last night at 10pm. Came into the store today at 5pm expecting my prints to be ready and they just forgot to call me. The print job had never been started and I wasnt the only person. The man behind me had a large job that wasnt completed. The apologized and refunded his money asking him to come back tomorrow. I stood for 30 mins waiting for my 50 pages to be printed while watching people come in with flash drives getting something printed and leave before my job was even started. Wheny order finished it wasnt stapled. Really sad that I chose this location to print at today.

Ronald Smith

The phrase "The customer is always right" does not apply here. I receive promotions online for my small business and these guys apparently prefer to keep items on the shelves then to sell to customer. I tried to walk in and purchase paper TWICE and each time I have walked away empty handed. They want you to purchase the product ONLINE then wait to pick it up or deliver it....I WAS STANDING IN THE STORE WITH CASH AND THE MOD WONT SELL IT TO ME AT THE PRICE.

Ivan IV The Terrible

Outstanding customer service, great and friendly workers. I was in and out with what I needed. I recommend this store location for anyone looking for good and friendly workers always willing to help.

Uriah Odell

I still prefer the old OfficeMax setup. Office Depot feels like they try to cram a lot of one thing in a tiny space and then spread everything out so it looks organized and full.

Erick Rendon

Staff and management clueless on how to do a return...waited for over an hour b4 they figured it out...had to leave home then drive back for a simple return

AMANDA PERRIN

It was amazing because we went there for back to school shopping and they had everything u needed and at very low prices

jon armbrust

Drove to three different stores to get the desk pieces got home realized they had given me two of the same one.

Jared

Helpful staff as soon as I walked in the door. They found exactly what I was looking for.

John Meyer

Excellent service. Had bus.cards made. Very helpful and delighted with our purchase.

Rey Garcia

Had 100 menus printed out here and they came out beautiful. Love this location

Mark Shiver

Very long wait at the register. No soap or towels in the mens room.