Category: | Sportswear Store |
Address: | 5050 Factory Shops Blvd #190, Castle Rock, CO 80108, USA |
Phone: | +1 303-660-1574 |
Site: | columbia.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Jb Woods
I had the unfortunate experience of buying a jacket and decided to return it the next day in its original condition without the receipt. If you dont have a receipt, Columbia (Castle Rock) will not refund your purchase if you paid by credit card. They will only offer you a store credit despite being misinformed by an employee who indicated that it would not be a problem for a full refund. The manager will make no exceptions to Columbias store policy. I asked him twice--NO EXCEPTION. I asked why Columbia will not refund a purchase without a receipt if you paid by credit card. His reason was "loss control". He didnt say Im sorry its our policy with a reason that could be more palatable. The answer was simply loss control, which typically means theft or shrinkage. The manager further indicated that video surveillance is being used to monitor customer transactions. I said perfect, then you can pull the video to see I paid for the merchandise with my credit card. You get the feeling youre guilty unless proven innocent.
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Joseph Cathey
Love the outlets here, but this is definitely one store you must visit. The deals here bring the prices down to a good buy. Though they dont ever feel like a steal, you are getting Columbia quality. The staff is always helpful. Theyve held onto items for me, price checked, and even found ways to get the most of any extra discounta going on.
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Bolortsetseg Dalai
Person who check out today, he is so rude. They marked down boots price which I am going to buy. But he keep telling that price they put on the shoes are mistake or something. I could give him big 0. They suppose to sell that price which marked on the product. Other stores they always adjust those price because they did mistake
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Bryant Brinkman
Favored outlet store here at castle rock. Purchased two pairs of trail running shoes for under 100 and got a free backpack valued at 60 because of the sale that day.
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Thrifty Drifter
Staff are friendly, helpful, and knowledgeable. Normal pricing was pretty fair, but the sales were incredible! I saved so much money on my snow gear. 50-60% off.
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Cody Hart
John was a huge help in my wife and I buying coats. Were about to close but he was super friendly and knowledgeable! 6 stars if I could thanks man!
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Flávio Luis Oliveira
Local muito bom para ser conferido.
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Sankriti KC
Got what I wanted at fraction of a price :) its a long drive from where I live but so worth it.
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Billie Olson
We had a great time in the store and the assistant really helped in the color department.
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Tiffany Lynn
It was alright.. Ive been to other Columbia outlets with more stock and variety.
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Jim M
I wish there is a zero star option. Good store but needs a better manager.
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David Bolt
Great prices and friendly staff. I got a headband on clearance for $5
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George Amorim
Great store, great products, high quality and staff is helpful.
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Cláudio Branchieri
Ótimas promoções
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JJ Olive Oil
Great sales and the brand speaks for itself. Love this store!
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Newsha Makooi
One of the best stores and quality products.
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Anil Yanamandra
Decent collection. I like NorthFace better!
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C W
Can find some good deals on Columbia gear.
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Jam Jam
Good deals. Nice customer service.
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Jesse Collins
Expensive but great clothes!!!
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Talha Khawaja
Dead zone here. Over priced
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Muthukumaran Sampath
Good.
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ying yu
Good
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Andrew Jelrai
Good